Placing management contracts for apartment buildings
How to place the terms of the apartment management agreement if this button is not available in the GIS Housing and Communal Services?
To place a management agreement for an apartment building, follow these steps:
- Go to the “Management Agreements” section.
- Find the contract you need and open it for modification.
- The house is in "project" status. In the context menu, select “Delete”, the house will switch to the “Approved” status. Don't save your changes.
- Make changes to the management agreement and only then save.
- Post the terms of the MKD management agreement.
The management organization encountered the following situation: when trying to renew the management agreement, the system required that the register of owners be loaded. But the management agreement was signed by the person in charge of the house, so there is no register of owners who signed the management agreement. What can be done in this case?
The register of owners is placed in the GIS Housing and Communal Services when placing a management agreement, the terms of which are approved by the general meeting of owners of premises in the apartment building, in the event of concluding a management agreement with each owner of the premises (note to paragraph 15.1 of section 10 of the order of the Ministry of Telecom and Mass Communications of the Russian Federation and the Ministry of Construction of the Russian Federation dated February 29, 2016 No. 74 /114/pr).
Management organizations must collect, update and store information about the owners of premises in apartment buildings. It is also the responsibility of the MA to maintain up-to-date lists in electronic form and (or) on paper. In this case, it is necessary to take into account and comply with the requirements of the legislation on the protection of personal data (clause “b”, clause 4 of the Rules, approved by Decree of the Government of the Russian Federation of May 15, 2013 No. 416).
Information providers ensure the completeness, reliability, relevance of information and timeliness of its placement in the Housing and Communal Services GIS (Part 3 of Article 8 of the Federal Law of July 21, 2014 No. 209-FZ). Therefore, if information about the management agreement changes, you should update information about the register of owners who signed this agreement.
What do you think the MA should do if the OSS has adopted a new edition of the MKD management agreement? In GIS Housing and Communal Services, do you need to replace the old contract with a new one or do you need to terminate the management contract and create a new one with a new edition?
In this case, you can make changes to the current management agreement for the apartment building. To do this, select “Change” for the management agreement number. The change function is available for contracts with the following statuses: “Draft”, “Valid”, “Expired”, “Not in force”.
The Edit Management Agreement page appears. Here you need to make changes to the fields on the contract tabs. To add an OSS protocol from those already posted in the Housing and Communal Services GIS, click on the “Add protocol from the register of voting information” button.
The “Minutes of the meeting of owners at address” window will open. Select a protocol and click on the “Select” button. After you finish making changes to the protocol version, click on the “Save” button, and then click on “Place the terms of the management agreement”.
Click on the “Yes” button to confirm the placement of the terms of the management agreement. Please note: after each change to the management agreement, you must “Post the terms of the agreement” to save the entered information.
If a system user has granted access rights to perform actions in the system on his behalf to an information system operator, then changing information about management contracts is carried out only through such an operator and is not available in the personal account.
GIS Housing and Communal Services support service on placement of MKD management agreements
Are you faced with a problem - how to remove a house from the Housing and Communal Services GIS? Let's figure it out!
The State Information System of Housing and Communal Services is a unified federal database that contains all information about the structures of housing and communal services in Russia.
Its activities are regulated by federal law dated July 21, 2014 No. 209-FZ “On the state information system of housing and communal services.” GIS Housing and Communal Services provides citizens with accessible and reliable information about all existing management companies, the condition of the house and the services provided. The system also makes it possible to enter meter readings, pay your utility bills and monitor their condition.
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Removing a management agreement for an apartment building
Imagine that you mistakenly added a management agreement for an apartment building. You discovered an error and canceled the object in the management agreement. Now we need to somehow cancel the management agreement itself, since it is in the “Reviewed” status.
You can change the management agreement for an apartment building if it is not in the status “Under approval”, “Information cancelled” or “Terminated”. Also, in your personal account you cannot change a contract obtained through integration with an external information system.
If the contract was placed by mistake and was not placed using integration services, then the data about it can be canceled. To do this, select “Cancel information”. Please note that the agreement must be in one of the following statuses: “Valid”, “Not in force”, “Expired”, “Approved”, “Terminated”.
Cancellation of information about contracts obtained through integration with an external information system is possible only by performing the appropriate integration.
You can delete an agreement and all information about it only if it is in the “Project” status. To do this, click on the arrow located to the right of the contract name, and then click on “Delete”.
In GIS Housing and Communal Services it is possible to mass cancel management contracts in the statuses “Not in force”, “Valid”, “Expired” or “Terminated”. You can also delete management contracts en masse if they are in the “Project” status. To do this, click on the “Group Operations” button in the “Management Objects” – “Management Agreements” section.
Question 9:
The management agreement is being approved for cancellation; the property has a temporary address without an index, but in the “Housing Objects” tab it is displayed with an index. What happened and what to do?
If the address does not have an index, the Housing and Communal Services GIS may identify the object as irrelevant. In this case, you need to transfer all information from this house. Then you need to cancel the object in the management agreement, re-enter it on the “List of managed objects” tab, save and place the conditions.
Before you begin to cancel incorrect objects, make sure that you have transferred the previously posted information to the correct address.
Organizations with the function “Local government body”, “Government body of a constituent entity of the Russian Federation” can cancel information about housing stock objects in the GIS Housing and Communal Services.
To cancel a duplicate entry:
- Make sure there are multiple houses at the address.
- Identifies a duplicate entry.
- In the object card, on the right, in the “Operations” menu, select “Cancel information”.
- Indicate the reason for cancellation (duplication of information) and confirm the operation.
Afterwards, the house can be found in the register of housing assets only if you set the switch in the “Display outdated addresses” field of the search block. The house will be displayed in the status “Information cancelled”.
The cancellation operation is irreversible. Information can be restored only by re-posting information about the housing facility.
The organization that posted the information will need to independently close personal accounts, archive metering devices, or transfer them to another housing facility.
GIS Housing and Communal Services support service on the principles of placing data in the system
When it is necessary?
Management companies maintain a database of houses in the state housing and communal services information system . It is often necessary to correct, enter or delete information about an apartment building, and if there are often no significant problems with adding or editing, then with deletion they appear very often, since it is necessary to know a clear sequence of actions and follow it. There can be a variety of reasons for removal.
Most often there is a need to delete a house that was entered by mistake. It happens that the house has come under the control of another management company, the contract with the apartment building has expired, or the premises need to be removed.
Each individual moment has its own algorithms and nuances that need to be taken into account.
Posting information about metering devices
Is it necessary to archive metering devices and close personal accounts under a management agreement between the HOA and the management organization, if the owners of premises in the apartment building have adopted a different management method at the OSS - a management organization. At the same time, the house remains under the management of the same company.
If, after concluding a new contract, the house continues to be managed by the same organization, there is no need to close personal accounts and archive metering devices. These actions are necessary when changing the management organization.
How would you enter readings from common house hot water meters into the GIS housing and communal services if the first device is located on the incoming pipeline, and the second on the return pipeline? Moreover, each device is divided into two zones and has two readings per month, but only one can be entered into the system.
In the GIS housing and communal services, you can place information that the volume of a resource is determined using several metering devices. To do this, in the metering device card, set the attribute “The volume of resource(s) is determined using several metering devices”, and then indicate which PU is associated with the current one. In this case, the GIS Housing and Public Utilities contains the readings of all related metering devices.
In the described situation, you need to install two metering devices for a utility resource. One should have the sign “Installation location of the metering device on the supply pipeline”, the second should have the sign “Installation location of the metering device on the return pipeline”.
It is necessary to establish a connection between these control units in the system. To do this, select one of the metering devices, click on the double arrows - “Establish connection”, select the desired metering device. You can enter identical PUs into the GIS housing and communal services if one indicates the supply pipeline, and the other indicates the return pipeline. Enter the full PU number. In this case, the number will be different and the system will allow you to enter information about the meters.
How can you “erase” a premises from the housing register?
If you need to remove a room at home (whether it is residential or not), this is done as follows.
Removing an apartment building from the database:
In the register of housing facilities, open information about entrances.- Select Room Details.
- In the list of premises that opens, find the one you need and select “Delete”.
- Confirm the operation in the pop-up window.
The state information system for housing and communal services makes life much easier for users. A single centralized database of all housing and communal services structures allows you to find or specify the necessary information without delay, which is certainly convenient, and its legal consolidation leaves no doubt about the security of the system.
If you are the owner of an apartment building or the owner of a management company, then GIS Housing and Communal Services will become your guarantor of reliability and comfort .
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Error when uploading a contract for major repairs
When placing a contract for major repairs, the system displays the error “The total cost of work in the contract must be equal to the contract amount.” The work in the estimate is listed in the same amounts, and then multiplied by the conversion factor to current prices in a special construction program. There is no way to recalculate the estimate; it has already been approved by the general meeting of owners. What to do in this situation?
In this case, the GIS Housing and Communal Services rightly gives an error, because the amount of the contract significantly exceeds the final cost. To solve the problem, it is necessary to add at least one work and its cost to the contract so that the total cost of work in the contract is equal to the amount of the contract.
What information is the management organization required to enter into the Housing and Communal Services GIS?
Disclosure of information about the activities of the management organization is one of the main licensing requirements for organizations managing apartment buildings. This requirement is stated in the Housing Code of the Russian Federation, clause 10.1 of Art. 161
:
The management organization is obliged to provide free access to information about the main indicators of its financial and economic activities, about the services provided and about the work performed for the maintenance and repair of common property in an apartment building, about the procedure and conditions for their provision and implementation, about their cost, about prices (tariffs) for the provided utilities through its placement in the system.
The work of the State Information System for Housing and Communal Services is regulated by Federal Law No. 209
. Anyone who has registered on the website dom.gosuslugi.ru can fully use it.
However, turning to the data about your apartment building, it is easy to notice that many of the columns provided by the system by the management organization are not filled out. A reasonable question arises: what information in the system should be presented and available to the owner of a residential premises.
The Order answers this question
Ministry of Communications and Mass Communications of the Russian Federation and the Ministry of Construction and Housing and Communal Services of the Russian Federation dated February 29, 2016 No. 74/114/pr "
On approval of the composition, timing and frequency of posting information by information providers in the state information system of housing and communal services
"
It is in this order in section No. 10 that a detailed list is indicated regarding what information, by whom and within what time frame should be entered into the GIS housing and communal services.
So, the management organization is obliged to place in the system:
1) Information about the management organization
List of houses under management, details, addresses, opening hours, contact details, number of employees, deadlines for issuing payment documents, etc.
2) Detailed information about each managed apartment building
- General information about the house (year of construction, cadastral numbers, address, number of floors, entrances, elevators, residential and non-residential premises, area of the house, wear and tear of the building)
- Information about the main structural elements of an apartment building, equipment and engineering support systems (foundation, wall material, roofing, windows, type of heating system, heating devices, water supply, sewerage, gas supply, electricity supply systems, information about apartments and common property)
3) Information about public services, work performed on the maintenance and current repairs of common property
Information about contracts, types of utility services provided, management services and their costs, a list of works and services provided for the maintenance and current repairs of a house and their cost, information about improperly performed services and works, certificates of work performed.
Problem with changing a previously posted OSS protocol
When changing a previously posted OSS protocol and saving the changes, the GIS Housing and Communal Services displays the error “This operation is impossible. If there is no basis for managing a building in the System, it is permissible to post protocols only with the question type “Choice of a method for managing an apartment building.”
If you delete all the questions posted in the protocol and leave only “Selecting a management method,” then when you save the GIS Housing and Communal Services, it gives the error “You do not have enough rights to view this page. Please contact your organization administrator." At the same time, the management agreement itself in the GIS Housing and Communal Services exists and is in the “valid” status, all rights are granted. It is not clear what to do in such a situation.
The GIS Housing and Communal Services support service checked the request and found that a house with a GIS Housing and Communal Services code was added to the protocol, and the current management agreement was entered into the FIAS code. That is why the system correctly reports that such a protocol of the general meeting of owners can be saved with only one question - the choice of how to manage the apartment building.
To resolve the error, you must reselect the house address in the OSS protocol.
Occupancy statistics for various sections
Is it possible to view occupancy statistics for various sections in an organization’s workspace? For example, the percentage of occupancy on personal accounts, metering devices, payment documents, general information about the organization?
Information providers can analyze the status of posted information regarding apartment buildings, premises located in apartment buildings, personal accounts, payment documents and metering devices using the report “Placement of information regarding apartment buildings.” The report is available in the “Analytics and Reports” – “Reporting Register” section.
The report can be viewed by an employee of the organization who has been assigned access rights to the “Placement of information regarding apartment buildings” report in the “Grant access rights to a representative of the organization to reports” section.
Rights can be established by an employee who has received the status “Organization Administrator in the GIS Housing and Communal Services” in the Unified Identification and Automation System, and who has been assigned the “Administration of user access rights” right in the GIS Housing and Communal Services.
To do this, in the “Administration” – “Employees” section, for each employee in the list who has the role “Authorized specialist of the organization”, he sets the appropriate set of rights: selects the “Grant access rights to the organization’s representative to reports” item in the context menu. To call up the context menu, you need to click on the arrow located to the right of “Last Name”.
The changes made will take effect provided that employees of the organization re-enter their personal account.
It is easier to check the statistics on filling out sections of the GIS Housing and Communal Services - using our service “Analysis of GIS Housing and Communal Services”. By using the service, you will find out what percentage of information is posted for each section of the system, and what data needs to be supplemented.
