Darkness may be the friend of young people, but for most residents of apartment buildings it is a real problem. Who would like to walk into the entrance every day along the wall, holding a phone in one hand and a gas canister in the other? There are people among us who immediately take the solution to the problem themselves, go to the store and change burnt out light bulbs at their own expense. But they also sometimes involuntarily have a question: who should monitor the serviceability of electrical appliances in the entrance and how to restore order in the house according to the law?
Energy services for housing and communal services enterprises
We offer all owners of residential premises in apartment buildings (regardless of the form of management - HOA, residential complex, management company, etc.) replacement of lamps under an energy service contract.
This means that your payments for electricity will not change, but we will install new MVT-T01 LED lamps in the entrances and will bear warranty obligations for their replacement or repair in case of burnout. The high performance characteristics of LED lamps make it possible to pay for the replacement of installed lamps with incandescent lamps under an energy service contract due to energy savings. Thus, residents do not pay a fee for replacing lamps, and from the moment the energy service contract is completed, the payment for MOP electricity is significantly reduced.
Who changes the light bulbs in the hallway?
The organization servicing the house is obliged to eliminate various types of technical faults independently. The power supply company only supplies electricity to the home itself. All problems with wiring and other faults inside it fall on the shoulders of the management company.
One calendar week is allotted for the complete elimination of faults in the light supply at the sites. Often, tenants have to call the management company several times, but this causes no more light in the entrance.
Common reasons
If there is no lighting in the entrance, then you can determine the cause of the problem. The following reasons are considered the most popular:
- Problems with the lampshade;
- The lamp seemed faulty;
- There is a short circuit in the wiring;
- The switch is broken;
- Carrying out planned work, in this case you just need to wait until it is completed;
- An accident is noted at the substation;
- Problems with the switchboard.
ATTENTION! If you pay your utility bills on time, then you have every right to receive them in the proper amount.
If a breakdown is detected, you should not fix it yourself; the best solution would be to contact the management organization.
Who is responsible for changing the light bulb in the entrance?
According to the letter of the Ministry of Regional Development of the Russian Federation dated June 18, 2007 “On classifying the supply of electrical energy to common areas in an apartment building as part of the payment for utilities, specified in clause 11 of the Rules for the maintenance of common property in an apartment building, is interpreted as the maintenance and repair of electrical networks of an apartment building, lamps . We are talking about performing work to create conditions for the supply of electricity in public areas.
The management company is responsible to the owners of premises in an apartment building for the provision of all services and (or) performance of work that ensure the proper maintenance of the common property in this building. And the quality of these services must comply with the requirements of technical regulations and rules established by the government of the Russian Federation for the maintenance of common property in an apartment building. The provision of utilities depends on the level of improvement of a given house. Their quality must also meet the requirements of the rules established by the government of the Russian Federation for the provision, suspension and limitation of the provision of utility services to owners and users of premises in multi-apartment residential buildings.
Owners meeting
The next step in changing the management company will be a meeting of homeowners. But often some residents take a passive position - they do not attend general meetings or cast votes formally, in favor of the majority.
The only correct and logical decision is the active position of the person in charge of the house or entrance, who, through explanatory work and campaigning, should guide residents to make the right decision - the quality of house management and the adequate cost of services will depend on it in the future, Ponomarev believes.
“The initiative group of residents must prepare an agenda for convening a general meeting of MKD participants, which indicates the basis for terminating the contract with the current management company and changing it. The agenda should also include the choice of a method for managing a high-rise building, approval of a new management company, the terms of a new agreement between managers and residents, deadlines for the transfer of technical documentation, approval of the amount of payments for the maintenance and repair of the house,” Baranov explained.
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- Automatic lighting controlled by special push-button stations. The option chosen is for small houses, and there is no need to spend a lot of money on installation. Operating the system is simple, but to do this, conscious citizens must turn on the light themselves with a button, and then turn it off when they come to their apartment.
- Using light sensors. They do not save a lot of money, but provide comfortable living in the entrance. The device is activated when evening comes, when the staircases become really dark.
- Application of motion sensors. This option is considered the most optimal and popular, since the device is activated the moment a person enters the entrance or leaves the apartment, and then automatically turns off. This system allows you to save really significant money on electricity bills.
- Combination of different systems.
Usually, communal meters are installed. The readings of each apartment in the house are subtracted from the meter readings. The resulting value is divided by the number of apartments in the building, for which the square footage of each housing is taken into account.
Request to the management company for replacement of lamps in the entrance
Every respectable person must pay taxes, which include utilities. And payment for the technical equipment of an apartment building is included in the column “General building services”. So, if a person decides to pay for household services, then at the same time he pays for the light in the entrance. There are several cases, if the lamps on the site burn out or the lights do not light for other reasons, then the money is still credited. Here the tenant must either call and contact special services so that the entire organization is on them, or call the neighbor, whose turn it is to screw in the light bulbs. Provided that the neighbors of the house agreed to do so. In the twenty-first century, the vast majority of people live in an apartment building. This is convenient, since high-rise buildings save space for buildings. Living in an apartment is quite comfortable and many people choose it. However, with all the visible advantages, there are also disadvantages. Due to the presence of property that is located in a public space - an entrance, many residents often have the question of who changes the light bulbs in the entrance.
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Regulatory acts of Russian legislation in the field of housing and communal services, including the Housing Code of the Russian Federation and the Rules and Standards for the Technical Operation of the Housing Stock, do not provide for the need to hold a general meeting of owners of an apartment building and to carry out work on the maintenance of the common property of the owners of an apartment building and determine the volume financing of these works. The opposite interpretation of the laws - “until the general meeting of homeowners votes with the required number of votes on the need for any service and it becomes a condition of the contract with corresponding additional financing at the expense of homeowners, the management company is not obliged to provide such a service,” was recognized by the Presidium of the Supreme Arbitration Court of the Russian Federation as incorrect.
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Every resident of a high-rise building wants to create comfortable and safe living conditions. For this purpose, high-quality and bright lighting is certainly organized in the entrance, and usually for this purpose, lighting fixtures are installed on each floor, equipped with standard incandescent lamps, which after a long period of operation lose their effectiveness.
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In order for lighting to be organized correctly, it is important to understand the rules of this work and determine how much money the residents of the house should pay.
Who should change the light bulbs in the entrance of an apartment building?
All these problems should be solved by an electrician from the organization that is responsible for the electrical system of your home, but who to call? The answer is simple - to the management company or to the HOA. This means that if a light bulb in the entrance burns out, you need to make a request for a replacement. To do this, contact this company by phone. If they refuse replacement or other services, insist that this is within their competence and that you should not interfere with the home’s equipment, especially electrical equipment. You can also check clauses of similar content in the contract and refer to them.
Resolution of the State Construction Committee of the Russian Federation No. 170 (Appendix No. 2) states that repair of lamps, switches, and replacement of lamps must occur within 7 days from the moment you submitted the application. Otherwise, liability is provided in the form of a fine in the amount of 4-5 thousand rubles for officials and 40-50 thousand rubles for legal entities, Article 7, paragraph 22 of the Code of Administrative Offenses of the Russian Federation. Monitoring of implementation is carried out by the State Housing Inspectorate.
Do Minsk residents need the “115” service?
The “115” service is an intermediary or assistant for residents of the capital, the correspondent of the Minsk-News agency investigated.
Authorized to declare
Residents of the Partizansky district began calling the Minsk housing and communal services contact center using this number in September 2015, and two months later all Minsk residents received this opportunity. At the same time, the telephone numbers of the control rooms of housing and communal services and housing and communal services were blocked.
Many townspeople perceived the innovation critically, and there are still dissatisfied people to this day. Their main argument is the following.
ZhES, no matter how it is treated, still was and remains the direct executor of requests (more recently, some functions, such as cleaning entrances and courtyards, have also begun to be performed by private companies). Previously, they contacted her directly.
You could call, clarify something, complain, or finally make a scandal. At the other end of the line they knew the house, entrance and yard in question. And if it was not possible to solve the problem promptly, the tenant could be explained what the reason was. On the spot, as they say, you know better. Now the housing services workers seem to have distanced themselves from the people.
So, the other day our reader indignantly said: “A light bulb burned out on the landing. I come out of the entrance and see housing workers. I tell them that the light bulb needs to be replaced. They answer, they say, call 115...”
Or another case. “I called a plumber through the 115 service,” said a resident of Loshitsa. “But I didn’t make it home by the appointed time.” I called back and reported this. After work I come and see a note from the plumber in the doorway of the apartment, saying he was there.
That is, I myself have to look for someone and solve the problem...”
I'd be happy to serve
One may get the impression that the new structure is an unnecessary intermediary between the customer and the contractor, who is only engaged in forwarding applications. In the contact center of the housing and communal services of Minsk they counter:
— Every day, employees monitor the execution of applications and analyze them. The heads of housing and communal services of districts and other enterprises are informed about the unfulfilled ones. They also interact with applicants - they call them selectively and clarify whether the work according to the application has been completed, how well it is done, and whether there are any comments.
Thus, service specialists are constantly in touch with applicants and performers. Many appeals are advisory in nature.
For example, citizens are interested in the timing of hot water shutdowns, the reasons for interruptions in the water and electricity supply systems, other problems in the functioning of engineering systems, communications, about which housing services did not inform residents by posting notices at the entrances. In such cases, we provide clarification over the phone.
Let's leave emotions behind and try to take an objective look at the contact center as a separate independent institution. It interacts not only with housing, but also with other municipal enterprises. Let's remember the July hurricane.
Citizens helped promptly respond to emergencies by reporting interruptions in water and electricity supply systems, trees that had collapsed and blocked passages or passages. They called 115.
These signals, depending on their nature, were transmitted to the relevant organizations: Minskenergo, Minskvodokanal, Minskzelenstroy, Gorremavtodor, housing and communal services of districts, to the City Emergency Service... Where would concerned residents call if it weren’t for this short number? In housing and communal services, which are solely responsible for their area and work until 18:00? Even a tree that falls near a house, but on the street side, is already the territory and competence of the district “Zelenstroy”.
Some initiatives are already being implemented. For example, sheets are being posted near the entrances indicating the names and mobile phone numbers of the so-called house masters, who are responsible for the technical condition of the building, including changing burnt-out light bulbs in the entrance (but do not provide household services in the apartments).
Direct contact with them allows you to eliminate some defects faster, and a specific performer is visible. We should not forget that the housing and communal services of the district, as a customer service and management company, guards the interests of residents.
You can contact them with problems and wishes by phone, e-mail, in writing, or come to an appointment with the manager.
By the way, about 5 thousand calls are received to number 115 every day.
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* it should consume only 6 W of electricity for illumination similar to the brightness of a 75 W incandescent lamp; * it must be vandal-proof, that is, it must be made of durable material and must be closed with special fasteners.
In more detail, on our website economenergo.ru there is an answer from the Russian about the price of LED lamps for housing and communal services and discounts on supplied products. 1. On our website you can view patents for inventions and patents for utility models of electrical products.
Where to go if a light bulb burns out in the entrance of an apartment building
If energy-saving light bulbs burn out, the organization must replace them . Identification and elimination can be carried out as part of scheduled inspections , as well as at the request of residents. If these works are not completed after the deadline, this is considered a violation.
If the service organization does not change the lamps, you should not screw them in yourself, because this is not your responsibility. The dispatcher’s task is to receive the application, as well as control that the information reaches the master.
Who should change the light bulbs in the entrance?
ANSWER:
According to the Rules for the maintenance of common property in an apartment building (Resolution No. 491), clause 11: “Maintenance of common property. includes. lighting of common areas." Consequently, the cost of lamps and the cost of replacing them should be included in the fee for the maintenance and repair of housing. And the management or service organization must change it.
But: In Izhevsk, for example, these costs for lamps, according to established practice, are not included in the tariff. Only the costs of lamps on the ground floor are included (which is usually stipulated in the house management/maintenance agreement). Therefore, burnt-out lamps (except for the 1st floor) are replaced by the residents themselves. If this is stated in the management contract and the costs for lamps above the 1st floor are not included in the tariff, then there are no violations.
Comments (4)
Yes, in practice not everything is so simple. If you look at the procedure for providing public services in practice, then, of course, as you said, in corridor-type hostels the management company is responsible for maintaining common kitchens, toilets, showers, etc., which is clearly reflected in each owner’s receipt.
However, a question arises related to the behavior of such owners. After all, if we recognize that kitchens, toilets, showers are in common property, then relatively speaking, the owner of a room on the 5th floor can cook food on the 3rd floor. But will the owners of the rooms on the 3rd floor be happy? Hardly. Often, only the owners of the rooms on that floor have access to the floor, which already limits the right to use “common property” by other owners.
Request to the management company for replacement of lamps in the entrance
Login (e-mail): Password: Forum / General questions / Who should change the light bulbs in the entrance? evs76 Rating: 21 December 01, 2021 at 06:48 pm I’ve been living in an apartment for four years and constantly changing light bulbs on the site in the entrance. It’s not very expensive for me, but lately the thought has been creeping in that I’m not doing my job. How are you doing with this not complicated but very important operation? Brownie December 1, 2021 at 06:48 pm Greetings! Look here: Who should replace the old wires from the pole to the house? PetrovichRV Rating: 138 December 01, 2021 at 07:26 pm We have an HOA in our house; in the summer we changed all the lamps, installed motion sensors and LED lamps, those that failed were quickly replaced. Before this, there were incandescent lamps, they changed them on the floor themselves, the HOA did not refuse, but it took longer to wait for them, until you called, until they bought, until the electrician came, it was easier to go out and change them. Proper maintenance of the common property of the owners of premises in an apartment building must be carried out in accordance with the requirements of the legislation of the Russian Federation, including ensuring the sanitary and epidemiological well-being of the population, technical regulation, fire safety, protection of consumer rights, ensuring: 1) compliance with the requirements for the reliability and safety of an apartment building ; 2) safety of life and health of citizens, property of individuals, property of legal entities, state and municipal property; 3) availability of use of premises and other property included in the common property of the owners of premises in an apartment building; 4) compliance with the rights and legitimate interests of the owners of premises in an apartment building, as well as other persons; 5) constant readiness of utilities, metering devices and other equipment.
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MaV Rating: 92 December 06, 2021 at 3:12 am VLAD Rating: 67 December 05, 2021 at 10:55 pm I think that in most cases, residents change the light bulbs in the entrance themselves. The housing office at our entrance has not changed the lamps for a long time and there is no point in going to them with this question.
Replacing hallway lights with LED ones
Today we will not talk about moving from a cave to a newfangled city. We will talk about how to live in the light of beautiful LED lamps after moving. We will consider and select lamps for the most obscure area of business in Russia - for housing and communal services. As you know, and they always say so on TV, this is a bottomless black hole for money. And if you are interested, you work in an HOA or own a management company, today is all for you. We'll figure out what's what and how to plug the black hole. We all climb into the spaceship and fly to plug the hole. In order to understand how to do this, you need to figure out what disappears into this hole.
The genius is the person who invented it. The light bulb itself provides excellent illumination on the site all year round, the base is E27, and cost about 70 rubles a year. It also comes with a 3-year warranty. An Ilyich light bulb in a store with an E27 base currently costs about 20 rubles. At the same time, it shines for no more than a week, and then only in the dark, and not 24 hours a day for a whole year, as in my case, and accordingly there are no guarantees for the Ilyich lamp.
If there are not enough lanterns
If there are no lights in your yard at all or there are not enough of them for normal lighting, then this is a reason to apply for their installation.
Leading lawyer of the European Legal Service Tatyana Trofimenko advises contacting the local administration. In this case, you should indicate what exactly is needed: install additional lights or replace non-working ones. A collective complaint will have more weight and a more effective effect. It is worth noting that you are waiting for a response from the administration in writing signed by officials. So that a situation does not arise when nothing happens beyond the verbal agreement, and residents cannot prove their appeal.
You can also send a complaint to the Ministry of Public Improvement of the Moscow Region. The “Contacts” section on the website contains telephone numbers of deputy ministers, as well as the outdoor lighting department. Usually, replacement of faulty lights occurs promptly. But the installation of new lamps requires a decision from the administration, which is taken after an examination and clarification of the reasons for the insufficient brightness of the lighting. Experts measure the level of illumination at night with instruments and draw up a report, which is submitted to the municipality.
Lighting in the entrance
7. At whose expense should cosmetic repairs be carried out: whitewashing the ceiling, painting walls and railings, restoring letter boxes, installing automated lighting systems in accordance with the lighting standards given in SNiP II-4-79, repairing doors at the entrance to the entrance of an apartment building.
9. If possible, answer the question. Is staircase lighting private or public property? In particular, I am interested in who should change the light bulbs in the entrance. There are 36 apartments at the entrance, we pay 4 thousand for communal electricity every month.
Why is there no light and what should I do?
It should be noted that the lack of lighting in the premises does not yet indicate that the light bulb has burned out, although such a malfunction should not be excluded either. Among the reasons why the lamps in the entrance may not light are the following:
There is no supply voltage to the corresponding electrical circuit - this occurs due to problems with the power supply or a specific line.
Breakdown of the feeding machine
- Violation of the integrity of the wiring in the power circuit or the occurrence of a short circuit of the wires requires restoration of contact with or without replacement of cable and wire products.
- A breakdown of the switching device, as a result of which it is impossible to close the circuit, can be eliminated by inspecting the contacts, trigger mechanism or completely replacing the switch.
- Malfunction of the cartridge on the staircase - there is no contact in the cartridge itself, the supply wire has burnt out or the contact has failed. Eliminated by major repairs or complete replacement of the light bulb socket in the entrance or the entire lamp.
- There is no contact between the light bulb and the contact in the socket - to solve this problem, it is enough to make a few turns of the incandescent light bulb.
As you can see, there can be quite a few reasons, and not all of them require replacing the light bulb. Therefore, in order to diagnose and clarify the real state of affairs, it is necessary to involve specialized specialists, which the residents of multi-apartment residential buildings certainly are not. Moreover, the scope of responsibility regarding lighting of staircases is prescribed in legislative acts.
Replacement of lamps in the entrance at whose expense
Good afternoon dear friends. In this article we will talk about how to organize routine repairs of the entrance to an apartment building, how to get the management company of the management company, the board of the homeowners' association HOA or TSN real estate to carry out such repairs. The entrance is a common room that is owned by all apartment owners on the right of shared ownership, depending on the percentage of the apartment’s area in the general housing stock of the apartment building. We are at the entrance every time we leave the apartment or return to it.
Replacing an electric meter in an apartment always raises many questions, because in some situations the meter must be replaced at the expense of the service company, and in another case the consumer must pay directly for its replacement. In this article we will tell you at whose expense the electric meter should be replaced and consider who should pay for everything in accordance with current legislation. In any case, all problems related to the question of who should pay for the replacement of a faulty or old meter are the inattention of the consumer. After all, such a moment is always specified at the stage of signing contracts between the consumer and the management company.
Conclusion
Although the Management Company is responsible for almost all issues related to the lighting of staircase landings in residential apartment buildings, it is still the personal responsibility of each resident.
It is up to the people whether they report problems related to lighting to the proper organizations or not. Neighbors themselves can solve this issue by creating a live queue of people who are ready to change light bulbs when their service life expires. Well, whether they will steal or not is a question for the conscience of every member of the community. No tags for this post.
How to write an application to the management company for the repair of the entrance: we draw up a letter according to the sample
There are times when you can hear a refusal from managers due to the fact that this is not part of their responsibilities. However, they can carry out repair work for a fee. It is also a very common excuse that these services are not specified in the concluded agreement. All these excuses are a direct violation of Russian legislation.
It is best to monitor the repair process yourself. Control is necessary so that during the work you do not miss those details that may be associated with the overhaul and relate directly to it. And, if unplanned additional work is confirmed, you will have to pay a separate fee for it.
