When the GIS Housing and Communal Services became mandatory for completion, management organizations began to receive questions about how to work in the system for people who are not owners of premises, but living in apartment buildings. Find out how non-owners of premises can connect to the personal account of the premises in order to be able to pay bills.
How can tenants of apartment buildings work in GIS Housing and Communal Services?
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User's personal account in GIS Housing and Communal Services
For each owner of a premises in an apartment building, a personal account must be created in the GIS Housing and Communal Services, in which he can:
- view information about your home and the premises owned by it;
- view and transmit meter readings;
- send appeals to the management organization and authorities;
- view and connect personal accounts;
- participate in general meetings of owners of premises in apartment buildings;
- pay for housing and communal services;
- view information about home contracts;
- view information about property rights to the premises;
- get acquainted with information about membership in HOAs, residential complexes, housing cooperatives.
In order for the owner to work in the personal account of the GIS Housing and Communal Services, he must register with the Unified Identification of Authorities. You will find the registration algorithm in the “Regulations and Instructions” section of the GIS Housing and Communal Services website.
The personal account of the owner of the premises in the apartment building looks like this:
It often happens that several people live in the same premises, while the ownership right is assigned to only one of them, and they pay bills for housing and communal services together and everyone wants to get separate access to a personal account in the system.
The system developers foresaw this point and implemented the ability to connect to the personal account of the non-owner of the premises in the apartment building. Let's describe it further.
If the non-owner of the premises adds a personal account of the premises in which he lives to his personal GIS Housing and Communal Services account, he will be able to view meter readings, accrual amounts and pay payment documents in the system
Let us immediately note that in the personal account of the owner of the premises, to whose personal account the citizen has connected, it will be displayed that another resident has connected to the LAN. If the owner of the premises in the apartment building for certain reasons is against this, he can prohibit the citizen from working with the personal account assigned to the premises, which he owns by right of ownership.
Responsibility of the chairman of the council of MKD for failure to fill out the GIS housing and communal services
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How to re-register a personal account to pay for services under a direct agreement with SGC?
Heat supply and hot water supply services to residents of Biysk are provided under direct contracts with the Siberian Generating Company. This means that immediately after purchasing an apartment, a city resident must personally contact the SGC to re-register a personal account in his name.
Even if a person is not the owner of a home, but has changed his place of residence under a social or official tenancy agreement, this is also the basis for re-registration of a personal account.
In order for receipts to begin to arrive in the name of the new home owner, the Biysk heat sales division of the company needs to prepare the following package of scanned copies:
- a document confirming your ownership of the home. In most cases, this is an extract from the Unified State Register of Real Estate (USRN);
- the document on the basis of which ownership rights arose. This could be a purchase and sale agreement, a gift agreement, an exchange agreement, a certificate of inheritance, etc.;
- owner's passport;
- an extract from the passport office, valid for 30 days from the date of issue;
- applications for re-registration of a personal account.
There is no need to certify scanned copies when submitting them to the SGC.
Application form for opening a personal account If a person lives in an apartment on the basis of a social or official tenancy agreement, then to re-register a personal account he needs to collect scanned copies of the following documents:
- social/service employment agreements;
- employer's passport;
- extracts from the passport office;
- applications for re-registration of a personal account.
The previous owner of the property also has the right to submit an application to close his personal account upon a change of ownership.
He will have to make full payment for the services provided at the old address, provide to the SGC scanned copies of the purchase and sale agreement and a free-form application for re-registration of the personal account to the new owner. Residents of Biysk can send scanned copies of documents to the company in three ways:
- by email;
- through the “Feedback” section in the “SGK” mobile application;
- through a client box located in the lobby of the office of the Biysk heat supply division of SGK at the address: Biysk, st. Stakhanovskaya, 7.
Office of the Biysk heat sales division on Stakhanovskaya street, 7
A receipt with updated payment details should arrive within a month. If this does not happen, then you need to call the SGK contact center 8 (3854) 230-700. It is possible that in order to re-register a personal account, information from the owner or tenant was not provided in full.
How to connect a personal account to your personal account in GIS Housing and Communal Services
Here's what a non-owner of a premise in an apartment building needs to do to connect to a personal account.
Log in to your personal account in GIS Housing and Communal Services. On the main page you will see the section “Connected LANs to your Personal Account”. Log in and click on the “Connect personal account” button on the left side of the screen.
The “Connect to personal account” window will open.
Fill in the blank fields. Select the address of the house from the directory, and enter the apartment, room and personal account number manually. Please note that the room number is filled in if the apartment is communal. After all the data has been entered, click the “Connect” button.
GIS Housing and Public Utilities support service for posting payment documents
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Change of responsible owner
To change the owner, open the Document Log
.
Click on the Create
and select the document type
Change of personal account
A document opens in front of us. Set the date of the document.
Important!
If the owner has changed in
the current period
, the date of the document will be equal to the date of the change of owner.
If the owner changed in the previous month
, but we only learned about it now, the date of the document should be set to the first day of the current month.
After we have chosen the type of operation we need, a list of current residents and owners is automatically filled in front of us. Uncheck the boxes next to current owners.
Next we will add a new owner. Click on the Add
—
show all
.
If there is no new owner in the general list of residents, we will create one using the Create
After we clicked the Create
, a field will open in front of us to fill in the data of the new tenant. Enter Last Name First Name Patronymic and fill in additional information, if any.
Click the Next
.
After the tenant has been created, check the Owner
and note that he is responsible. The name of the responsible owner will be reflected on the receipt.
We see that opposite our personal account, the full name of the responsible owner has changed to a new one, but the counterparty remains the old one.
Results
In order to avoid problems with receiving benefits from the budget, all recipients must have time to apply for a new MIR card or link this card to an existing account before June 30, 2021. If the card is opened for the first time, you must notify social security of new details also before 06/30/2021. This can be done by personally visiting the MFC or social protection department, through the State Services portal (not for all regions) or by email to the regional Social Protection Department.
Find out about all available types of benefits and payments in our “Benefits” section.
You can find more complete information on the topic in ConsultantPlus. Free trial access to the system for 2 days.
What payments will be transferred to the MIR card from 07/01/2021
Transfer of payments to the MIR card from 07/01/2021 is made in accordance with the Decree of the Government of the Russian Federation dated 12/01/2018 No. 1466. From this date, the following will be transferred exclusively to the MIR card:
- payments to citizens exposed to radiation;
- maternity benefits;
- one-time benefit for early pregnancy registration;
- lump sum benefit for the birth of a child;
- monthly child benefit;
- monthly child care allowance;
- monthly cash payment at the birth of the third child and subsequent children until the child is three years old;
- monthly cash payment for a child aged 3 to 7 years inclusive.
If, as of 07/01/2021, the MIR card is not linked to the current bank account of the payment recipient and the recipient does not receive the payment amount in the bank in cash within 10 days or does not re-register the account to the MIR card, then the transferred payment amount will return back to social security.
Thus, until June 30, 2021, citizens need to:
- open a bank account with a MIR card linked to it and provide social security with a new account number;
- or link the MIR card to an existing account (in this case, there is no need to notify social security about the details).
How to submit new details to social security
When opening a card (at the bank during a personal visit or online), you should ask the manager for the card details. You can also see the details in Internet banking. For social security, you will need not the card number, but the account number to which it is linked.
You can submit your details to social security in the following ways:
- When visiting a social security office or MFC in person. To do this, you need to come to the department with a passport, a printout of the card details and write an application to change the details. Please note that the application must be written by the person in whose name the card was issued.
- Online through the Gosuslugi portal. However, this function operates with limitations: it is not available in all regions and only from the web version of the portal. You cannot use this service from your phone through the mobile application. If this service is available in your region, you must fill out an electronic application and digitally sign it.
- By email to the regional social security office. The email address of the Department of Social Protection of your region can be found on the Internet. The letter should indicate that you are asking to change your bank card details in order to receive payments. You should describe in detail what payments and for which of the children you receive, your full name, passport number, registration address, details of the MIR card (name of the bank, KBK, INN, correspondent account number, account number to which map is attached). You can attach a scanned copy of the bank details received from the bank manager (optional). The letter should include a read receipt or add a request to respond to your letter.
