Sample complaint to the Ministry of Emergency Situations for violation of fire safety

A complaint to the fire inspectorate is a document that is rarely used. Our society consists mainly of people who live by the principle - don’t touch anyone, and they won’t touch you. Hence the huge number of accidents leading to deaths. This fully applies to violations (non-compliance) of fire safety rules. After all, there are rumors of several large fires that have claimed hundreds of human lives. But there is only one reason - everyone knew about the violations, but no one reported them anywhere.

But the most interesting thing is that the responsibility falls on the property owner. But he may not know about what is happening, because he lives somewhere far away, and has entrusted administrative responsibilities to other people. They, in turn, believed that the building was not theirs, which means they would not be responsible. But ignorance of the laws does not exempt you from responsibility if you violate them.

Therefore, at any real estate with different purposes: industrial, entertainment, institutions of various kinds and others, a person responsible for fire safety is appointed. He is also held accountable for everything that is happening with regard to violations of industrial safety. If the question is who is responsible for the fire that occurred in residential real estate, then the answer is simple - whoever lives in it is responsible.

Samples of complaints to the Ministry of Emergency Situations about fire safety violations

ATTENTION! Look at the completed sample complaint to the Ministry of Emergency Situations against neighbors:

DOWNLOAD samples of complaints to the Ministry of Emergency Situations about fire safety violations using the links below:

complaint to the Ministry of Emergency Situations against neighbors
complaint to the Ministry of Emergency Situations against the organization

How to properly file a complaint

If violations in the field of fire safety are discovered, you can and should write a complaint to the appropriate authorities. In this case, we are talking about the fire inspectorate, which monitors compliance with fire safety standards by all citizens. When drawing up an appeal, a clear structure of the document is important.

A complaint that does not contain the following information will not be considered:

information about who writes the appeal, where and to whom. Here you must indicate the full names of organizations, full names, addresses of violations, the sender’s residential address and contact information;
In the body of the complaint, it is important to describe in detail the essence of the appeal and provide the necessary evidence, which may be in the form of photographs. When listing arguments, one can and should refer to regulations and laws on fire safety;
at the end of the document, it is necessary to list the requirements for the inspection: bring to administrative responsibility, initiate an inspection, oblige to eliminate the violation;
At the end there is a signature and date of compilation. In addition, an inventory of the attached documents is made.

The text of the complaint prohibits the use of profanity, the facts are stated accurately, and the demands are clear and understandable. If these rules are violated, consideration of the complaint may be refused.

In addition, the text should not contain spelling or punctuation errors. There should be no threats against managers or residents, since insulting another person is punishable by law.

Remember! Anonymous complaints are not considered, so leaving your identity unknown when drawing up and sending a document will not work.

Protection of the rights of electricity consumers according to the law.

How to file a complaint against the Russian Ministry of Emergency Situations, read here.

How to carry out maintenance of gas equipment, read the link:

We provide facts and provide arguments

The main means of argumentation in this situation will be a reference to legislative acts confirming this or that right. So, for example, if a complaint is sent to neighbors in connection with their noisy behavior at a certain time, you need to make a reference to regional legislation, which specifies when and at what time you can make noise.

The situation is a little more complicated when filing a class action lawsuit. Here you will have to attach a large complex of documentary evidence, in the absence of which the claim will simply be returned to the persons who wrote it.

Submission methods

There are several ways to submit an appeal:

electronic variant. You must fill out a form on the official Internet portal of the Ministry of Emergency Situations;
by mail. Sending is carried out by registered mail, to which copies of evidence are attached (for example, photos or documents), and the address of the regional representative office of the Ministry of Emergency Situations is indicated;
by calling local or regional inspections;
personal reception in management. In this case, it is important to provide the text of the complaint in two copies, copies of evidence of violation of the law.

The main directorate of the Ministry of Emergency Situations in Moscow is located on Teatralny Lane, building 3. Telephone -8. The complaint can be sent by email ( [email protected] ). When sending a request, be sure to include your name and contact information. Anonymous complaints will not be considered.

You can find out the location and website of territorial divisions by following the link: . The required authority can be selected in the “Contacts” section.

For a quick check, contact only the required territorial authority. If a claim is sent to the territorial office, it will be forwarded locally, which will take an additional week.

When sending an appeal in electronic form, you must go to, which will open the application form on the official website of the Ministry of Emergency Situations.

Where to complain

The State Fire Service is part of the Ministry of the Russian Federation for Civil Defense, Emergencies and Disaster Relief - EMERCOM (How to complain to the Ministry of Emergency Situations, read this article). It is this structure that monitors compliance with federal laws, regulations, and technical regulations in the field of fire safety.

The division includes the Federal Fire Service and the fire service of the constituent entities of the Russian Federation.

The main directorate of the Ministry of Emergency Situations of Russia is located in Moscow at the address: Teatralny lane, 3, tel., email - [email protected]

The addresses of territorial authorities can be found on the website https://www.mchs.gov.ru/contacts by selecting the item “Contacts of territorial authorities of the Ministry of Emergency Situations of Russia” in the Directory of the Russian Ministry of Emergency Situations, and then the region of residence.

The address, phone number and website of the regional unit on the Internet will appear in the window that opens.

Grounds for application

Situations can be very different.

If you are not to blame for violating fire safety rules, it makes sense to complain to the inspectorate in two cases:

negligent attitude towards fire safety standards of neighbors;
violation of the required standards at an enterprise or office premises.

Attention! Our qualified lawyers will assist you free of charge and around the clock on any issues. Find out more here.

On the neighbors

The purpose of a landing, a nook in the entrance, or a corridor for several apartments can be interpreted in different ways. For this reason, the common space may become filled with the residents' personal belongings. In some cases, not only personal belongings, but also furniture may be taken into the corridor, which makes it difficult to move along the corridor or even open doors.

A serious violation of fire safety standards is the presence of furniture or construction debris on the staircase. The danger comes from the fact that objects can easily catch fire. For this reason, fire can quickly spread over a large area.

Confirmation of what was said or written can be attached evidence: photographs of things that make it difficult to enter and exit and are out of place, occupying common space.

Furniture can be in a common space for more than one month. This is a serious reason for bringing neighbors to administrative liability - a fine. The authenticity of the complaint will be verified by fire inspectors who will arrive at the scene of the violation.

After this, an inspection report and recommendations for eliminating the violation are drawn up.

The application is submitted if they have not responded in any way to the fine imposed and the order requiring the removal of things.

Important! Personal belongings should not be kept in areas intended for common use by residents. If you are a trespasser and file a complaint to free up space for a bicycle (for example), you could get hurt. Since a bicycle can also interfere with other residents’ ability to move freely along the landing or other common space.

For organization

Any organization is obliged to comply with fire safety standards in the workplace. Violation of these is a serious reason for filing a complaint, as both employees and customers are subject to unsafe conditions.

The following rules must be observed in any organization:

placing the fire department telephone in a visible place;
the presence of warning signs if the organization has equipment associated with a suspended hazard in the event of a possible fire;
availability of primary fire extinguishing equipment, including fire extinguishers;
accessibility to fire escapes and other ladders, water sources, building entrances;
no obstacles when opening and closing doors along the evacuation route;
availability of evacuation schemes for all areas of the building;
compliance with the rules for the use of equipment, explosive substances and devices;
timely conduct of fire safety training for all employees.

A complaint to the fire inspectorate may be initiated by failure to comply with at least one of the listed points.

What awaits the violator?

If there is a violation in the application, the competent authority must conduct an inspection. During the inspection, it will be determined whether a violation of the rules was actually committed and, if so, the violator will have to respond.

The situation with liability for violating safety rules is very difficult. The fact is that the rules providing for punishment are scattered throughout the Code of Administrative Offenses and the Criminal Code.

Paragraph 1 of Article 20.4 of the Code of Administrative Offenses provides for both a warning and a fine:

for citizens – 2,000-3,000 rubles;
for officials – 6,000-15,000 rubles;
for individual entrepreneurs – 20,000-30,000 rubles;
for legal entities – 50,000-200,000 rubles.

If violations occurred under special fire conditions, the violator will have to pay a fine:

citizen – 2,000-4,000 rubles;
official - 15,000-30,000 rubles;
Individual entrepreneur – 30,000-40,000 rubles;
for a legal entity – 200,000-400,000 rubles.

If a violation of the rules caused a fire that destroyed or damaged someone else’s property or caused slight or moderate harm to human health, the culprit faces a fine:

For a citizen – 4,000-5,000 rubles;
For officials – 40,000-50,000 rubles;
For legal entities persons – 350,000-400,000 rub.

Paragraph 6.1 of the same article of the Code of Administrative Offenses provides for additional liability for legal entities for violation of safety rules, which resulted in a fire and caused serious harm or death to a person, consisting of:

imposition of a fine - 600,000-1,000,000 rubles;
suspension of activities for up to 90 days.

For a person who violated the rules, although he had an obligation to comply with them, which resulted in serious harm to human health, liability is provided for in Article 219 of the Criminal Code of the Russian Federation. The following penalties may be applied to the offender:

Fine – up to 80,000 rubles or in the amount of salary or other income for 6 months.
Restriction of freedom up to 3 years.
Forced labor for up to 3 years with or without deprivation of the right to hold specific positions or engage in certain activities for up to 3 years.
Imprisonment for up to 3 years with or without deprivation of the same rights for up to 3 years.

Let's sum it up!

Compliance with fire safety rules helps eliminate possible causes of fire. If the latter happens, then the standards ensure effective fire fighting and help preserve the life and health of people.

To ensure all requirements, the legislator adopted norms according to which any violations will be punished, and every citizen can report these actions.

Responsibilities of citizens

According to Article No. 34 of the Law “On Fire Safety”, No. 69-F3, there are certain rules for compliance with fire safety standards.

Every citizen is obliged:

comply with fire safety requirements;
in the event of a fire, take measures to save people;
own fire extinguishing and fire fighting equipment;
report a fire to the fire department;
comply with all necessary requirements of state supervision officials in the field of fire safety;
do not interfere with fire services to conduct inspections to ensure compliance with fire safety requirements;
assist fire services in extinguishing fires.

Attention! When contacting the fire inspection authority in case of violation of safety rules by a neighbor, citizens are guided by Law No. 69-F3.

The legislative framework

When filing a complaint to the fire inspectorate, you must be guided by the following laws and regulations:

“Constitution of the Russian Federation” (adopted by popular vote on December 12, 1993) (taking into account the amendments introduced by the Laws of the Russian Federation on amendments to the Constitution of the Russian Federation dated December 30, 2008 N 6-FKZ, dated December 30, 2008 N 7-FKZ, dated February 5, 2014 N 2- FKZ, dated July 21, 2014 N 11-FKZ).
“Housing Code of the Russian Federation” dated December 29, 2004 N 188-FZ (as amended on July 29, 2017) (with amendments and additions that came into force on August 10, 2017).
Decree of the Government of the Russian Federation of April 25, 2012 N 390 “On the fire safety regime.”
“Criminal Code of the Russian Federation” dated June 13, 1996 N 63-FZ (as amended on July 29, 2017).
“Code of the Russian Federation on Administrative Offenses” dated December 30, 2001 N 195-FZ (as amended on July 29, 2017) (with amendments and additions that came into force on August 10, 2017).
Federal Law “On Fire Safety” dated December 21, 1994 N 69-FZ (latest edition).
Federal Law “On the procedure for considering appeals from citizens of the Russian Federation” dated May 2, 2006 N 59-FZ (latest edition).
Order of March 31, 2015 N 145 “On approval of instructions for working with citizens’ appeals in the system of the Ministry of Emergency Situations of Russia.”