The easiest, most effective and correct way to report a crime is to file a police report. If a citizen writes to the police or the Ministry of Internal Affairs, he can say that he has become a victim of a crime and wants to restore the judicial system. By contacting the police, you can prevent the preparation of a crime or simply inform the Ministry of Internal Affairs about any crime.
Currently, there are three ways to submit a statement to the police and report illegal actions - appear in person at the department, send a document by mail and submit a request via the Internet. The opportunity to use the Internet for these purposes appeared in April 2010, when the government services portal began operating. The Ministry of Internal Affairs began receiving applications from citizens through its official website.
Is it possible to submit an appeal to the Russian Ministry of Internal Affairs electronically?
187It is possible to submit an online application through the website of the Ministry of Internal Affairs. The applicant does not need to register on the site because there is no personal account there. It is possible to submit an anonymous application through the website, but there is no guarantee that the application generated will be considered. The period for consideration of the request is 30 days. During this time, the authorized body must respond in the manner specified by the user.
It is best to select the “Local authorities” item on the main page of the Ministry of Internal Affairs website. The page displays, among other things, contacts for a specific area and current websites. If there is no separate site in the user's region, you can select "Get Requests" from the menu on the right. To send, click the “Confirm actions” button.
A separate disadvantage is the lack of necessary guarantees that an application sent online will be accepted and processed. When submitting an application at the police station, a ticket will be issued indicating the date of approval and other information about the accepted document. When filing a complaint via the Internet, there are no such measures; indicate how to write a complaint in a proven way to the nearest Ministry of Internal Affairs. However, the service indicates that absolutely all messages are processed and recorded.
If the policeman fails to act
If the deadline for receiving an official response has passed, and it seems to you that the district police officer did not even try to influence the neighbors, there is no need to give up. It is necessary to file an appeal with the district prosecutor's office for registration. The complaint must ask to take action against the employee who commits violations in his service.
The application is made in the same way as a complaint against a neighbor. The only others will be the position and full name of the recipient of the letter.
To make a complaint against neighbors more convincing, it is important to have evidence:
- recordings of conversations with the district police officer over the phone and in person;
- copies of applications;
- counterfoubs issued upon registration.
IMPORTANT
In your complaint to the prosecutor's office, describe the problem and indicate how many times you turned to a police officer for help with it.
The prosecutors will check everything. If the facts are confirmed, the district police officer will be subject to disciplinary action or fired.
How can I submit a message?
It is necessary to fill out the following form: the body of the application indicating the identity, postal address, place of incident, place of residence, text of the incident, etc. Upon completion of data entry, the system processes the request and sends it to government agencies to pass the registration level, consider the application and make a final decision .
If the services are successfully implemented at all stages, the system will give a positive response, and a response from government agencies based on the results of consideration of the incident report will be sent to the specified postal address . In case of refusal at any stage of service provision, the system will give a negative answer, and government agencies will report the reasons for the refusal.
Final part
In this part of the complaint against the district police officer for inaction, clear requirements should be written down, for example:
"…1. I ask that the decision dated... date... to refuse to initiate a criminal case be declared illegal.
- Conduct a comprehensive audit of the activities of the district police officer (full name), department of internal affairs and district.
- Bring the district police officer (full name) to disciplinary liability and issue him with a request to eliminate the identified violations of the current legislation.”
After this, all attachments should be written down, that is, documents that confirm the actions or inactions of the official that led to the violation of the applicant’s rights.
What services can I use to submit an application?
You can register an appeal on the State Services website, on the website of the Ministry of Internal Affairs.rf. After the main text, the investigative bodies make a decision on whether to initiate a case, refuse, or transfer the message to the court. According to the criminal code, a decision must be made within three days. In case of extension to ten or thirty days, the applicant must be informed.
Anonymous requests made through public information systems that contain evidence of a committed or prepared crime, with the exception of statements containing information about the signs of a committed or prepared terrorist act, are used in the prescribed manner without registration. The materials are immediately transferred to the departments of the Ministry of Internal Affairs for operational-search activities.
Through State Services
You can write an application through the State Services service:
- Log in to your personal account. If it is not there, register on the site. This is a prerequisite for receiving government services online.
- Select the “Submit an application electronically” function;
- Indicate in the open list of government services the “Ministry of Internal Affairs of the Russian Federation.”
- A list of services that the Ministry of Internal Affairs can provide online will open. Select from this list “Reception, registration and coordination of incidents in local internal affairs bodies of the Ministry of Internal Affairs of Russia.”
- Fill out the application form: enter information about yourself and your contacts, describe in detail the essence of the incident and all the necessary information.
- Click the button to receive services.
- If everything is done correctly, the application will be immediately sent for discussion. If an error occurs, the system points to the column that needs to be corrected.
Be sure to fill out several fields of the application form:
- Applicant. The person indicates his last name, first name, patronymic. Organizations fill out the same fields (full name of the applicant) and, if necessary, a number of additional fields (name of organization, number of original request, date of registration of documents in the organization, etc.).
- Address for reply. You can choose either a regular email address or a physical address to respond to. The answer comes to your email much faster. In addition, you will need the applicant's telephone number, his status (citizen of the Russian Federation, foreign citizen, etc.), and the location of the incident.
- Text of the complaint and captcha (entering text from a picture to protect the system from automatic sending of messages). The maximum length of the application text is 2000 characters. However, you can attach any file up to 30 megabytes in size, including an MS Word file with the full text of the document.
Via the Ministry of Internal Affairs website
You can submit an application on the website of the Ministry of Internal Affairs.rf. To do this, select the block for citizens (it is located at the top of the main page). You must select “receiving appeals from citizens and companies.” The department selection page opens. You can select all units of the Ministry of Internal Affairs or one of them. Mark the Ministry of Internal Affairs item, click the “continue” button.
What are the consequences for a police officer if he fails to perform his duties?
According to the legislation of the Russian Federation, a police officer may be held accountable for dishonest performance of his duties or inaction. The punishment depends on what violation was committed by the precinct commissioner. A negligent law enforcement officer may be subject to:
- Criminal liability;
- Administrative responsibility;
- Disciplinary responsibility;
- Civil liability.
Police officers who have committed serious crimes face criminal prosecution. Administrative liability is imposed for failure to comply with the disciplinary regulations. An example of such a violation may be the dishonest performance of direct duties. Typically, administrative responsibility is expressed in the form of a reprimand, warning, and in extreme cases, dismissal from office.
Disciplinary liability occurs in cases where law enforcement officers do not comply with internal documents regulating the behavior of employees. The district police officer faces civil liability if the court sides with the applicant and makes an appropriate decision.
What is the procedure?
You need to go to a website that denies the service of transmitting requests to the Ministry of Internal Affairs. Indicate to whom the application is being submitted, write your full name, year of birth, address. Be sure to indicate a telephone number where the applicant can be contacted. Describe the essence of the matter in free form. It is better to use short phrases and write only facts. It is recommended not to use the words “I guess” or “maybe”. If there is a name and surname of the criminal, then be sure to indicate it. Also, if you have supporting documents, attach them to the application (make a list of attachments). At the end of the request it is indicated that the citizen has been warned of liability for false denunciation. If the appeal is not included in the activities of the Ministry of Internal Affairs, then within a week it will be redirected to another government agency or another authorized person.
How to correctly write a statement against neighbors to a district police officer
There are no strict rules for drawing up an application. It is important to comply with the basic requirements usually required for business correspondence:
- correctly indicate to whom it is addressed;
- indicate your details and place of residence, telephone number. If there is no personal information about yourself, the district police officer has the right not to consider an anonymous appeal;
- describe in detail and without unnecessary emotion the events that prompted you to contact the police;
- indicate what measures, in your opinion, need to be taken against violators of law and order;
- number, signature.
You can use a sample application to a district police officer regarding noisy neighbors:
To the local police commissioner of police department No. 1 of the Ministry of Internal Affairs for the city of Kovrov, Vladimir region
From Raisa Stepanovna Pavlova, who lives in Kovrov, st. Lesnaya, 50, apt. 3 Tel. 899393939
COMPLAINT about illegal actions of neighbors
I am contacting you to check the legality of residence of 5 immigrants from Uzbekistan living in the neighboring apartment No. 4, 50 st. Lesnaya, Kovrov. These people constantly make noise at night, go out to smoke on the landing, drink alcohol in the entrance and at home, listen to music loudly after 11:00 p.m.
My rights to silence and quiet rest are grossly violated, these men do not respond to comments, with the owner of apartment No. 4 Maslova P.R. I couldn’t get in touch because her phone number 89484848 doesn’t answer. I am raising a school-age child alone; noise and constant feasts prevent her from doing her homework and disrupt her sleep.
The actions of these persons contain signs of administrative offenses provided for in Art. 20.20, 20.1 of the Code of Administrative Offenses of the Russian Federation, as well as Article 6.24 (smoking in the wrong place) and possibly signs of a crime under Art. 322 of the Criminal Code of the Russian Federation (illegal crossing of the border of the Russian Federation).
Based on the above, I ask you to check the legality of residence of these violators of law and order, bring them to justice and oblige them to prevent violations of peace in the future, and carry out preventive work with them.
Pavlova R.S. /signature/. 02/21/2021
If you do not know what address the stronghold is located at and what the police department number is, you can address your application to the Ministry of Internal Affairs for the city. The structure of the units, unfamiliar to the average citizen, is well known to the records management department in law enforcement agencies, and your appeal will certainly be sent to the local police officer for consideration.
What is the review time frame?
As for the date of verification, an electronic application and a regular application are no different in terms of verification time - the police have three days to consider the application, either initiate a case or reject the applicant’s request. However, after three days the police may not be able to cope with this (especially for complex crimes such as theft or fraud). Therefore, the normal period for full consideration of an application is ten days. In exceptional cases, the application will take longer to process, but the applicant must be advised of the delay.
What may serve as a basis for a complaint?
There are cases when a citizen writes a complaint against his local police officer, but he receives nothing in response. Such actions are considered a violation by law enforcement.
If a local police officer takes illegal actions or does nothing at all in relation to citizens who filed an application, this will constitute a failure to fulfill his obligations.
After no action has taken place on the part of the local police officer, the citizen may give up, or may write a complaint against him. Before filing a police report, you should consult a legal specialist. Having learned your problem, he will tell you what rights were violated, how to file a complaint and what to expect from such proceedings.
Pros and cons of electronic filing of appeals
Advantages:
- Convenience. You can apply anytime and anywhere. All you need to complete the application is Internet access and a personal account on the State Services portal.
- Anonymity. It is not possible to apply completely anonymously, but there is much less worry when applying online.
- Speed. There is no need to go to the office in person and look for an employee. You can write and submit an application very quickly from home.
Flaws:
- difficulty in registration. For the untrained person, creating a personal account on a government website can be a very daunting task. It is necessary to collect all documents in advance.
- missing guarantees. At the department, the citizen will receive a receipt with the date of receipt when submitting the application. This will allow the applicant to track and, to a certain extent, regulate the processing time of the application. There is no such evidence on the State Services website. However, you can find various alternatives or just take a screenshot.
- difficulties in working with the site. Most citizens may find it difficult to operate the site. The versatility and variety of services provided by the state service portal significantly complicate navigation around the site.
Online services are an excellent option for those who are unable to go to the nearest police station due to health reasons, for those who fear for their safety, and for those who are denied the right to do so at the police station.
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Legislative framework
All representatives of law enforcement agencies must be guided not only by the Constitution of the country, but also by Law 3-FZ, which quite clearly states their duties and rights. Police officers, including local police officers, are required to:
- comply with all requirements of current legislation;
- follow your job description;
- respect the rights and interests of all citizens and legal entities;
- provide first aid if necessary;
- take all possible measures to prevent an offense or crime;
- not to disclose confidential information that was obtained in the course of official duties, and so on.
In addition to this law, the activities of district police officers are regulated by Order of the Ministry of Internal Affairs of the Russian Federation No. 1166. This regulatory act spells out the duties of a district police officer. So, he must:
- ensure the safety of citizens in the serviced territory;
- receive information from citizens regarding offenses and planned crimes, take measures to prevent them;
- know where the so-called hot spots are;
- carry out court decisions (within their competence);
- check reports of planned and committed offenses, and so on.
Each district police officer is assigned a specific microdistrict, where he is obliged to carry out his main function - to protect the rights and interests of the residents of this locality.