Article updated: December 24, 2021
Elena GrushinaRealtor with a legal education. Work experience - 12 years
Hello. Sometimes they turn to me for advice in the spirit of: “We bought an apartment, but there were debts for utilities.” What to do? Should the new owners pay for them?” In this article I will tell you how to check an apartment for debts and whether you need to pay them at all.
Show a recent example from practice A family contacted me to find them an apartment. They had a mortgage. We started looking at the options, and in the end we chose a fairly spacious two-bedroom apartment. The seller reported that there was a small debt of 6 thousand rubles. for utilities, but he paid it before he put the apartment up for sale. We made an advance payment with the seller and started collecting documents for the bank. Together with the seller, I went to his management company to get a certificate of no debt. But we were informed that in their database the apartment area is 3.5 sq.m. less than in the seller’s certificate of ownership, and immediately recalculated for the last 3 years, and also added penalties. In total, the debt amounted to 54 thousand rubles. The seller immediately suggested to me not to tell the buyers about the debt, saying that after the sale he would pay off everything, and getting the necessary certificate would not be a problem. Previously, he said that after selling the apartment he would immediately leave for another city. Of course, I didn’t believe about paying off the debt and we refused to buy this apartment.
A small digression - if you need a free consultation, write online to the lawyer on the right or call (24 hours a day, 7 days a week): 8 (499) 938-45-78 (Moscow and region); (St. Petersburg and region); (all regions of the Russian Federation).
You can now pay for kindergarten and clubs through the “My Payments” service
On mos.ru you can make payments for kindergarten, clubs, sections and other educational services. To do this, you need to use the “My Payments” service .
Previously, it was possible to pay for these services in the “Education” category. There you could see the required amount. Currently, you can find out the payment amount only in the “My Payments” . This was done in order to optimize the payment method on the portal, so that citizens could find and pay off all bills for paid services on one page of the service.
“The service not only shows unpaid bills, but also generates a receipt for payment. At the same time, parents need to provide information about the child only once, so that they can then easily and conveniently pay for services on one page,” said the press service of the Department of Information Technology.
To see the invoice for clubs and kindergarten, parents registered on mos.ru must provide the SNILS number, the child’s birth certificate and passport details of the person for whom the service agreement was drawn up. Data about the child can be indicated in the personal accounts of both the father and mother, so that everyone can make a payment .
You can indicate the passport of any family member . In this case, the user will be able to see not only his own bills, but also those issued under the relative’s passport.
Using the “My Payments” service you can pay for educational and housing and communal services, fines, landline telephone, cellular communications , Internet and much more. To use the service, you must log in to the website and specify in your personal account an extended list of data that will be used to automatically search for accounts.
The service itself checks your personal account data and generates a list of accounts . The user can select a specific bill or pay all bills at once. To pay, you can use a bank card, mobile phone or e-wallet. You can save the data so you don't have to enter it again next time.
Paid receipts can be downloaded, printed, or sent by email. To do this, click on the account name and reveal detailed information. Receipts for previously paid invoices are saved on the Payment History page .
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Where is the information provided?
Article 153 of the Housing Code establishes the need for citizens to pay for housing and communal services. However, many people neglect this requirement.
There are several online resources that will help you check online the necessary information that will help you determine the amount of debt.
- First of all, you can look at the necessary data on the government services portal . To do this, you must have a registered profile on this site.
- You can also find out information about debt on the official resources of state structures of housing and communal services .
For example, residents of the capital region can visit the official representative office of the center for coordinating the provision of public services to the population. A similar portal is located at www.is.mos.ru. To do this, it is also worth having a registered account on the resource. - Today many management organizations have their own information resources on the Internet. It is on such portals that management company employees post information for residents of apartment buildings.
In a separate menu tab you can find information about debtors for payment for housing and communal services. At the same time, in order to obtain the necessary information, it is not at all necessary to register on such a site.Typically, such resources are informational in nature and do not invite visitors to leave their personal data.
How to pay for kindergarten through State Services using UIN
If a child goes to kindergarten, then a monthly payment is made for his maintenance there. Simplify this procedure using State Services. If you have a receipt for payment, then do the following:
If, after entering the UIN, the message “Accrual not found” appears, double-check the entered data. If everything is indicated correctly, then contact the kindergarten to clarify the details.
What information will the site provide about debt?
Using the information you enter, the site will give you information about your existing debt. What can the user see on the monitor screen? In fact, you will receive all the same information that you could get from the receipt.
The page will list such types of services as electricity supply, water supply, housing maintenance, heating, waste removal, and so on. Also, the debt to date is indicated .
The volume of services provided, as well as the tariff, are indicated. If there is a recalculation, it is also indicated. The result is the final amount that needs to be paid.
How to pay for kindergarten on the portal through the service catalog
If you have not received a receipt for payment, make a payment through the service catalog. To do this, go through a series of steps:
Please note that this method is not available for all kindergartens.
But in all cases, payment made through State Services to the kindergarten account is received within 3 working days. This is provided that all details have been entered correctly. If the payment has not been received, contact your bank first.
Options for obtaining information
There are many options for obtaining information about debt. For example, in addition to the Internet-connected method, you can also use personal appearance. To do this, you should come to the office of your management company. Employees will check the status of your accounts and, based on your request, will give you a comprehensive answer about the status of the debt.
If you cannot appear in person, you can always find out the necessary information by phone. In order to work more efficiently in the area of debt repayment, employees of the management company also resort to methods of personal appeal from citizens.
Therefore, you may be notified of the existence of a debt by a notification in your mailbox. You can also contact the resource-providing organization directly, which also stores information about debtors.
How to use the “My Payments” service
What is special about the new payment service?
In September 2021, a new payment service was launched on the official website of the Moscow Mayor, mos.ru, which significantly simplifies payment for services. Its peculiarity is that now you don’t have to search for and pay bills separately, each time re-entering payment data - all bills are issued in one place, and you can pay them in one click.
How to use the service?
You must first log in to the mos.ru website and indicate in your personal account the most expanded list of data that will be used to search for accounts:
After you have provided all the necessary information in your personal account, you can go to the main page of the payment service “My Payments” - a universal platform where users of the mos.ru portal can find out their debts for payment of city services, set up automatic payments, view payment history, go to the service catalog, manage saved payment instruments and automatic payments, and get acquainted with the city’s offers. The service itself will access your personal account data, check and generate a single list of all unpaid invoices.
You can also find an additional account for all of the above categories, except for bills for housing and communal services, by UIN - a unique accrual identifier. It consists of 20 or 25 characters and is indicated on the paper version of the account. This search method is convenient if the charge is not displayed in the automatically found ones or if you want to pay someone else's bill. This account will be displayed along with the accounts found from your personal account data.
Where can I find out about payments?
There are several ways to detect rent arrears , including without leaving your home. Among them are:
- visit the housing office office;
- clarify housing and communal services debt through post offices;
- call the management company at the number indicated on the receipt;
- clarify data through the websites of service providers;
- clarify your personal account data online through portals;
- use online banking services.
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- The most accurate, but least convenient method of monitoring payment for utility services is at the client’s residential address. To do this, you need to visit the housing maintenance office and, as a rule, stand in a rather long line of visitors.
To clarify information about charges, you need to provide the full name and exact address of the consumer, at which the entire payment history will be found. Here you can find out the current tariffs and pay receipts for the current period.IMPORTANT! It should be noted that it is in the Housing Office that you can find out verified and up-to-date information about payments, fines and violations, because it gets into the database on the websites later. This method will be the best even if there are controversial issues.
- The second way to verify payment is at any major bank.
Here you can use operator assistance or a self-service terminal. To do this, you must bring all available receipts with you. A bank employee will enter the consumer’s personal account and provide information on the existing debt. Through terminals the procedure is faster and easier. Just select the “Payment of utilities” tab on the screen and enter your personal account number in a special line. Next, you should select a specific service: electricity, water supply, heating and others. After selection, the payment history and possible debt will be displayed on the screen. - Using a similar check through a bank operator, you can clarify the debt for housing and communal services through post offices. A significant disadvantage here will be the extremely large consumption of time resources. You can find out the debt at the post office both by personal account and by the consumer’s address.
Through the Internet
For those consumers who are not ready to spend a significant amount of time visiting housing offices and the post office, or who are on vacation abroad or on a long business trip, special online services have become a salvation. They will also help in the case of renting out an apartment to ensure that residents pay their bills on time.
You can check your debt online in the following ways:
- on the official website of the utility service;
- on the State Services portal;
- through Internet banking of some banks;
- on the website of the territorial settlement center.
There are also portals where information about all types of public services is collected:
- One of the sites for checking housing and communal services debt is https://peney.net. Using your personal account number, you can receive information about completed payments by e-mail.
- A similar site is https://vse-dolgi.ru. Here you will need information about an individual: full name, date of birth and telephone number.
About displaying arrears of parental fees in your personal account on the State Services portal
Dear parents!
Based on the letter of the Department of Education of the Kirov City Administration No. 02-09/563 dated 08/27/2019 “On displaying arrears of parental fees on the State Services portal,” we bring to your attention the information that if arrears of parental fees and paid services are detected on the portal “ State services" when applying to a kindergarten, you need to provide receipts, payment receipts (copies or scanned copies), and a contact phone number . This information will be transferred to the accountant in the department for settlements with individuals.
When paying a receipt for kindergarten, most parents do not indicate the “Unique Accrual Identifier” code (hereinafter referred to as UIN). The UIN code is displayed on each receipt, and each time it is new, i.e. does not repeat . Thanks to it, the Federal Treasury receives information about which organization made the accrual and tracks the payment. The purpose of the details is to indicate what type of payment it is and to process it correctly. The identifier makes it easier to account for funds and helps organize information about incoming payments. If the UIN code is not specified or entered incorrectly, the debt is displayed on the State Services . In this case, the payment must be identified and specified where it is sent.
Which sites do not contain reliable information?
Along with special Internet resources containing reliable information, there are other sources that can mislead users.
There are a lot of sites that offer, for a fee, to find out your debt for housing and communal services. At the same time, you will not always be able to obtain reliable information. Sometimes scammers offer a non-existent debt for payment , and the funds go directly to their account.
You should not fall for such tricks, because in fact, only those sites that are controlled by the state, municipal authorities or directly by your management company can provide reliable information.
If you used the help of such an unreliable resource, then do not rush to pay the bill. Be sure to contact the employees of your management organization and clarify the amount of debt.
It is better to make payments through the government services portal, the Sberbank of Russia website, or by appearing in person at a bank branch.