A personal account is a unique combination of numbers under which comprehensive information about a specific property is encrypted. A document confirming its assignment is issued upon commissioning of a new building or upon purchase of housing on the secondary market. Every month the owner or tenant of the premises pays for the received utilities. If it is not possible to see the combination of numbers in an official document, there are several more options to find out your personal account by address. Why it is required, and in what ways it can be obtained, this will be discussed further.
Infographic “How to find out your personal account by address”
What it is
In essence, a personal housing and communal services account is a unique combination of numbers. They encrypt all information about the property. LP is assigned when a new house is put into operation or in the process of purchasing housing on the secondary market.
Based on the document in which the drug appears, the owner or tenant of the property pays for utilities.
The single personal account of the housing and communal services payer is issued to:
- owners of residential or non-residential premises;
- tenants of premises under a social tenancy agreement;
- persons who accepted premises from the developer without registering ownership of the premises.
Each service organization has its own drug database, and when the management company changes, the premises are assigned a new housing and communal services payment information. Also, the payer’s personal information changes when the address of residence changes.
Reasons for closing an account
If necessary, the personal account can be closed. However, this requires grounds that are clearly stated in the legislation:
- abolition or reorganization of the body that opened the personal account;
- deprivation of the company's right to conduct budget operations, cancellation of the license;
- change of owner of the apartment;
- eviction for non-payment or other reason.
When moving, the owner is required to write an application to close the current account. He must notify the Criminal Code of his decision.
Why is it needed?
The single personal account of the housing and communal services payer makes it possible to find out:
- how many residents are registered in the apartment;
- their type of registration;
- a list of documents by which they were settled;
- information about the area;
- number of rooms;
- number of floors of the house.
An extract from the drug helps:
- confirm resident status;
- certify the legality of real estate transactions and transactions;
- confirm the legality of the redevelopment;
- certify the correctness of privatization, inheritance, distribution of shares;
- confirm the legality of registration of property benefits.
You may find it useful: How to get a personal account statement
All this data gives a complete picture of the property:
- Financial information
A personal account for an apartment provides comprehensive information about the presence or absence of debts on utility bills.
- Technical information
This information includes all the characteristics of the housing, starting from the number of rooms and ending with the designation of all communications carried out in the apartment.
- Legal information
This information includes all data about who is the owner of the property and how many people are registered in this living space.
Lawyer Anton Shcherbak comments. "Important! All specified information can be provided ONLY by the Management Company and ONLY by the Property Owner. If you buy an apartment, the owner must provide you with an extract from the house register and personal account.”
Resolution of controversial situations
Experience knows many cases when a person buys an apartment and eventually receives receipts with a debt for an intercom. In this case, you need to know what to do according to the law and eliminate the need to pay unjustified debts. Here it is also important to understand how legitimate the office’s demands will be, even if the debt is registered with the new tenant.
Any delay may result in the intercom being turned off, even if the owner’s fault is not ultimately established. Moreover, it should be remembered that collection of debts left by the old tenant from the new owner of the apartment is not allowed, no matter what item of expense the debt was established for.
Where and how to find out the drug number at the address
In what cases is it necessary to find out your personal account number? This is necessary when you urgently need to pay a debt or check the amount of the debt, but you don’t have a receipt at hand.
To get answers to questions about how to find out a personal account at an address, there are a number of options.
In receipts for payment of housing and communal services
The most reliable way to find out the drug number is from the payment document. If you constantly receive a single payment document, the housing and communal services receipt number will also be the same, since a single personal account will be opened in the Housing and Communal Services State Information System.
In the case when the owner enters into direct contracts with utility providers, he receives several receipts with different drugs. And it is quite possible to find each such personal account at the address of residence.
Since homeowners have the right to divide the property according to their shares of the residential premises, they receive individual utility bills. In this case, housing and communal services receipts with different drugs for different payers will arrive at the same address.
In the Internet
But how can you find out the personal housing and communal services account for a specific address if there is no receipt? There are a lot of government and non-government resources on the Internet that accept payments for housing and communal services and provide information about drugs.
REFERENCE. The most popular among such resources are YuMoney and SberOnline. These services will show you the account number and the amount of debt if you have previously paid for services there. To do this, you need to find payments for housing and communal services in the transaction history.
After that, click the “Repeat” icon
And you will find yourself on the payment page, where there is already information about your personal account number, address and amount of debt.
On the State Services website
To check your personal account through the “Unified Portal of State Services”, you must either register on it, or, if registered, log in using your account. After this, you need to go to the GIS Housing and Communal Services tab or follow the link https://my.dom.gosuslugi.ru/. More details about this method will be provided later in the article.
Specialized Resources
As already mentioned, there are a large number of specialized resources on the Internet that help answer the question of how to find out your personal account. For example, you can find out the personal account number from Mosenergosbyt at the address on the website.
Mosenergosbyt makes it possible to find out the personal account number at the address of residence without much difficulty on the part of the user. In the same way, Novosibirskenergosbyt and most other similar services on their websites help you find out your personal account by address.
In the management company
If it is not possible to use the listed methods, it is recommended to contact the management company to find out the payer code at the apartment address, for example, in Moscow, or to check your personal account. This can be done in two ways.
Via phone call
In this case, you should provide the full name of the owner of the property and his registered address.
IMPORTANT! This method does not always work, since the management company has the right not to provide such information over the phone. However, if you introduce yourself as the owner, refer to the loss of the payment slip, and say that the account number is needed to pay the debt, the management company may be accommodating.
When visiting the office in person
To personally find out your housing and communal services payer code at the address, you must have with you the original identification document of the applicant. Based on it, you can get your personal account number and other information about it.
In Sberbank
Information on how to find out a personal account can be obtained from Sberbank only if the person is an existing client of the bank. However, it has several possibilities.
In your personal account
With this option for determining a personal account for an apartment, you must log into Sberbank Online by entering your username and password. Then you need to enter the query “Personal accounts for Sberbank” in the search bar and indicate the address of your home.
At an ATM
To get a personal account number using a Sberbank ATM, you should:
- Activate the “Search and Information” menu item.
- Click on the “Personal Accounts” button.
- Enter the apartment address and the name of the service provider.
- Read the drug number from the screen.
- If you wish, immediately pay the amount owed and print a receipt.
Important information and frequently asked questions
In parallel with the desire to find out the PM at the address, home owners or tenants often have other questions. For example, how to find out the personal account number of Mosenergosbyt or how to get a personal account on a housing and communal services receipt.
How to open and check the status of an individual drug
This information is only available when purchasing a new home. In the case of purchasing residential premises on the secondary market, a new LP is not issued. Using an individual number, you can check your balance by:
- access to the State Services portal;
- using the services of Sberbank of Russia;
- request to the management company.
How to find out the debt for housing and communal services by LS number
You can find out the debt for housing and communal services by LS number through:
State Services website
This portal makes it possible not only to determine the amount of debt for housing and communal services, but also to pay it off. To do this, you should find a catalog of services and select the housing and communal services section in it.
After this, we select the housing and communal services organization in which you have personal accounts.
GIS housing and communal services
You should register on the main page of the portal, and if registered, immediately go to your personal account.
After entering a single personal account into the GIS Housing and Communal Services, the user receives information about its status and the presence of debt to ALL service providers.
Sberbank
You can find out your balance on this resource by logging into your personal account. Next, enter your personal account number or look for payments for housing and communal services in your history.
After making a payment, the account owner is given a receipt as confirmation of the transaction, which is either printed as a check or sent to the user’s email.
At the service provider
You can also check your balance directly with the utility company, either by telephone or by visiting the office in person.
How to change owner
To transfer information about the payer to the new owner, you should:
- Collect the necessary documents (this is usually the owner’s passport and property document).
- By contacting the management company, check individual meters.
- Send an application for re-registration of the account with the relevant documents to the organization servicing the house. Most often, payments for housing and communal services are calculated through the ERCC.
- Consistently visit all suppliers with direct payment for resources and replace the previous information with current information in the relevant companies.
You may find it useful: How to re-register a personal account after purchasing an apartment
Is it possible to divide drugs and how to divide them between homeowners
If several people use the living space, the question of separate payment for utilities may arise. The solution to this issue depends on the type of property ownership.
Privatized housing
If a privatized residential premises has several owners or, for example, the rooms of the apartment are divided between family members, then it is possible to divide the drug for each room separately. This requires the owners' consent to the division format.
If there is no agreement, legal proceedings will have to be taken. At the same time, the court itself does not divide the accounts, but it has the right to oblige the management company to do so.
ATTENTION! The court determines the amount of utility payments for each owner, after which the owners will have to pay in accordance with their share.
