Is it possible to find out the housing and communal services account number at an address in 2021?

What is an ELS GIS Housing and Communal Services or a single personal account of GIS Housing and Communal Services?

A single personal account (USA), according to Order of the Ministry of Communications and the Ministry of Construction of December 28, 2015 N 589/944/pr, is a digital and (or) alphabetic and (or) symbolic code in the premises system of a person who uses it on the right of ownership or other legal basis for the premises and for which this person, in accordance with housing legislation, is obliged to pay a fee.

In other words, a single personal account of GIS Housing and Communal Services (ELS GIS Housing and Communal Services) is a set of numbers and letters containing information about the payer, the services consumed, as well as about the premises for which bills are paid.

A single personal account is part of the full identifier of the housing and communal services payment document. Each subscriber in the Housing and Communal Services GIS is assigned a special 18-digit number - the full identifier of the payment document. The identifier itself consists of several parts:

1. Unified personal account (UPA) – 10 characters.
2. Housing and communal services code – 3 characters. It encrypts information about a specific service; each service is assigned its own number.
3. Payment document identifier – 5 characters.

You cannot separately obtain or assign a single personal account number. The ELS is automatically generated by the GIS housing and communal services system and assigned to a specific room. A single personal account allows the organization through which payment for housing and communal services was made to determine that the payment of such payment relates to housing and communal services and such information about the payment must be transferred to the Housing and Communal Services State Information System.

Placing these documents in the GIS Housing and Communal Services

The article contains questions and answers on filling out the GIS Housing and Communal Services (state information system for housing and communal services) .

What should I do if, when posting information about the method of providing a payment document for major repairs, the system gives the error “The organization does not manage the house at this time”?

The GIS Housing and Communal Services support service advises canceling the existing decision on choosing a method for forming a capital repair fund and starting it again.

It is also recommended to clear your cookies before logging into your GIS Housing and Public Utilities personal account. To do this, you need to open the browser, press the Ctrl + Shift + De buttons simultaneously, clear cookies and cache and restart the browser.

If the management organization includes it in the Unified Payment Document, the GIS Housing and Communal Services needs to display the payment document in the “Unified” format.

But here’s the problem: the “current account” field can only be filled in once. If only the current account is filled out, how will consumers be able to pay through the system to a special account? And vice versa, if only a special account is filled out, how will consumers pay utility bills to their current account? Users of GIS housing and communal services are afraid that in this case the money will go to the wrong destination.

To generate a payment document with a contribution for capital repairs, you need to create a personal account and place information about the chosen method of forming a capital repair fund.

If payment documents are issued by another organization, it is additionally necessary to have a posted decision on the procedure for submitting payment documents, if it was adopted on the basis of the OSS protocol. If the OSS has not been carried out, then it is necessary to place information on the procedure for submitting payment documents, the basis for posting which is the actions of the owner of the special account (“Register of information on major repairs” – Add information – “Information on the procedure for submitting payment documents”).

In this case, in the card you can select the “Model for issuing payment documents”:

• as part of a single payment document - the contribution for major repairs will be added to the payment document for payment of housing and communal services;
• a separate payment document - a separate payment document will be issued to pay the contribution for major repairs.

The payment document always indicates a single personal account or the number of a regular personal account, and not a special account. In addition, when creating a payment, you can select the required payee.

The payment document contains one type of payment details for the service provider and the payment recipient in one person. In this case, the payment details of the hosting organization are indicated.

The ability to specify several payment details in one payment, including separate payment details of the service provider and payment details of the recipient or recipients of the payment, will be implemented in one of the next versions of the GIS Housing and Communal Services.

The payment document automatically contains information about the personal account for which the payment document is created. If the model of payment documents is presented as part of a single payment document, that is, the contribution for major repairs will be added to the payment document for payment of housing and communal services, the amounts for each service are distributed in the payment document.

After the documents are issued and paid for, a confirmation will be made. When acknowledging, it is possible to compare information about payment and charges.

And finally - if payment documents are provided “as part of a single payment document” (payment for housing and communal services and major repairs), it is necessary to indicate payment details for payment for housing and communal services.

How can a management organization place information on MSW removal in the Housing and Communal Services GIS?

the regional operator begins providing services for the management of MSW , the provisions of the current legislation apply: the service for the collection and removal of MSW is included in the maintenance of common property. At the same time, the cost of the service for the collection and removal of MSW, the volume of exported MSW are determined by agreement of the parties in accordance with civil law.

Information in the system is posted by persons managing the MKD and responsible for the content of POI in the MKD. Section 10 of Order No. 74/114/pr establishes the placement in the Housing and Communal Services State Information System, including the following information:

• contracts for the provision of services for the maintenance of common property in apartment buildings (clause 3.6.1)
• information about the parties to the contract for the provision of services for the maintenance of common property in apartment buildings (clause 3.6.2)
• acts of acceptance of services provided (clause 3.6.6).

In which tab in the work area of ​​your personal account should you place information about administrative offenses, fines and prosecution?

Information about an administrative offense, including decisions to terminate proceedings on an administrative offense, is posted in the system by the executive authorities of the constituent entities of the Russian Federation authorized to carry out state housing supervision (clause 4.7 of section 4 of order No. 74/114/pr).

It turns out that management organizations do not post in the system documents about cases of bringing them to administrative responsibility and documents about the termination of proceedings in a case of an administrative offense.

Where can the management organization find information to be placed in the “Assessment of the technical condition of the life-processing plant” tab?

The answer is from the technical documentation for the house. The maintenance of common property includes an inspection of the common property by the management organization (clause “a”, clause 11 and clause 13 of Rules No. 491). The results of the inspection of common property are documented in the inspection report. This act is the basis for the owners of premises or responsible persons to make a decision on the compliance or non-compliance of the inspected common property with the requirements of the legislation of the Russian Federation, and on measures to eliminate identified defects (clause 14 of Rules No. 491).

RF PP No. 416 approved the Rules for the implementation of activities for the management of apartment buildings. According to clause 6 of these Rules, the management organization, at the request of the owners of premises in the apartment building, is obliged to submit an inspection report of the technical condition of the house and other documents about the identified defects.

Work to check the technical condition and inspect load-bearing structures, equipment and engineering support systems that are part of the common property in an apartment building is included in the Minimum List of Services and Works. The list was approved by Decree of the Government of the Russian Federation dated April 3, 2013 No. 290.

Management organizations are required to place in the Housing and Communal Services State Information System information about objects of state registration of the housing stock, including their technical characteristics and condition (clause 2 of section 10 of order No. 74/114/pr):

• general wear and tear of the building, if such data is included in the technical documentation;
• physical wear and tear of common property, also if included in the technical documentation.

Technical documentation for an apartment building includes inspection reports (clause “c”, clause 24 of Rules No. 491). When determining the amount of payment for the maintenance and repair of residential premises of premises owners who have chosen a management organization to manage apartment buildings, the decision of the OSS is made taking into account the proposals of the management organization. The management's proposals must take into account the degree of physical wear and tear and technical condition of the common property of the apartment building (clause 31 of Rules No. 491).

Management organizations are required to post data about the housing stock. But the fields “Availability of energy inspection” and “Date of energy inspection” are inactive. What to do?

The answer from the support service is to wait. Currently, information providers, other than those specified in section 6 of Order No. 74/114/pr, do not have access to editing the date and indication of the energy survey.

How to enter information about metering devices and personal accounts into the system?

In the GIS Housing and Communal Services it is impossible to place metering devices without a personal account, that is, when creating a metering device, the “Personal Account” field must be filled out. Let's imagine that the control panel is located indoors. When the owner of the premises changes, the old LAN is closed in 1C and a new one is opened. When closing the old LAN in the GIS Housing and Communal Services, metering devices cannot be transferred to the new LAN.

It is necessary to archive the PU data and, when opening a new personal account, create another PU with the same data. Thus, the system displays twice the number of metering devices near the premises. Is it true that metering devices are linked to personal accounts, and not to the premises?

The technical support service of GIS Housing and Communal Services responds that in such a case there is no need to archive the meter.

If the premises has a new payer, you need to close the current personal account for the previous payer and create a new personal account indicating the new payer.

The system has two types of connecting personal accounts:

• owner connection,
• connection of the payer.

GIS Housing and Communal Services itself determines the owner of the premises based on the Unified State Register data and automatically creates connections for the owner to the personal accounts of the premises. For a user who has ceased to be the owner, the system will automatically delete the corresponding connection to personal accounts.

The user indicated as a payer in the personal account from the register of individuals is automatically connected to the personal account as a payer.

But manual connections made by the payer to his personal account will not be automatically deleted from his personal account. The payer can disable such connections himself in his personal account. To do this, he needs to go to the “Connected LAN to Personal Account” section and select “Disconnect” from the context menu of the personal account.

Then you need to go to the register of metering devices and open the desired device to change. In the form that opens, delete the irrelevant account by clicking on the cross and add the required one. You can also reselect the room.

Based on materials from the RosKvartal portal.

How to find your single personal account number for GIS Housing and Public Utilities?

You can find out your single personal account number in your personal account of the GIS Housing and Communal Services.

On the official website of the GIS Housing and Communal Services https://dom.gosuslugi.ru, go to your personal account (Fig. 1, 2):

Rice. 1

Rice. 2

Go to the menu item “Connected LANs to your Personal Account” (Fig. 3):

Rice. 3

At the bottom, connected personal accounts will be shown, including the ELS number (Fig. 4):

Rice. 4

Rostelecom personal account

An account is opened with Rostelecom to provide a specific service: Internet access, cable television, mobile communications, etc. When connecting to cable TV or the Internet, the account is assigned to a specific apartment (private house) and the person for whom the account was registered. If you rent an apartment, only you, and not the actual owner of the property, will be responsible for your debt to the provider. You can also open different accounts (that is, connect the Internet or TV) for several apartments.

When it comes to mobile communications, the Rostelecom personal account is assigned to a specific number.

How to pay receipts using ELS?

Currently, receipts are mostly paid for by scanning the QR code on it. But not everyone knows that these accruals can be checked and paid using the single drug number.

This option is available in some third-party services. This is also implemented in banks. Using this is quite simple, you need to enter your ELS number, and the service or bank itself will find invoices for payment of those services that were uploaded to the GIS housing and communal services system.

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How to find out your rent debt

A personal account allows you to receive operational information about accumulated debts. They will be displayed on the screen after entering the account number in any of the available ways. Residents are also warned about debts on the receipts themselves. In case of controversial issues, you can clarify the situation by phone or directly at the management company office. Thus, checking rent arrears is extremely simple. This can be done quickly and free of charge.

Consequences of non-payment of debt

The law requires timely payment of receipts. 30 days are provided for this. However, the management companies themselves give consumers the right to delay payments for up to 90 days. In the future, a penalty will be charged.

If you ignore receipts for more than 6 months, the liability for non-payment of utility bills will be more serious. The supply of the resource will be suspended to the consumer. He could be sued and face heavy fines. The last measure is eviction from the occupied area. However, at any stage of non-payment, you can contact the management company and repay the debt or ask for an installment plan.

Sberbank personal account

Sberbank issues a personal account to each client, regardless of what services the latter uses: receives a loan, makes a deposit, issues a plastic card or a regular savings book. An account is not required only when exchanging currencies, transferring funds in cash, paying utility bills, fines, etc.

The personal account stores all information about deposits, payments, transfers, and debts. It is also indicated when paying off a loan, replenishing a bank debit card, and in other cases if third-party systems, services, or banks are used.

Ways to find out the housing and communal services account number at the address

Owners, knowing the address of the property, have the right to find out information about the individual registration number in different ways.

Through the management company

If the house is maintained by a management company, then the necessary information is stored there. It is enough to call by phone to find out an individual personal account at the address of your apartment. The owner can also visit the company’s office and consult with a specialist. He will issue an extract and conduct a reconciliation of money transfers.

Through Sberbank-online

Sberbank clients use the online service. You must log in using your account. In the “Personal Accounts” tab you need to enter the apartment address. The search engine will provide the necessary information. The client will see the status of current payments. You can also make a payment here. If there is no access to a computer, the bank terminal will display the same data.

On the State Services portal

You can find out your personal housing and communal services account number through State Services in the “Payment for housing and communal services” section. You need to fill out the proposed form for transfers for utility resources. It is enough to know the company, its bank account and your address. The number will be displayed automatically.

Specialized portals on the Internet

In many large cities, there are special Internet resources through which citizens, knowing only their address, can verify the individual apartment registration number. Among them there are paid portals that charge a commission for the service provided.

Thus, Muscovites use the PGU.MOS portal. Residents of other regions can become clients of the kvartplata.ru resource and others.

The easiest option is to call the management company and ask a specialist for information. The fastest way to find your personal account number is on your housing and communal services receipt. If it is lost, it is recommended to use online resources.

Contents of the personal account of the house

The personal account of the house reflects the amount of fees accrued and presented for payment by consumers on a monthly basis. It does not coincide with revenue from the provision of services and performance of work for the same period. Owners do not always pay bills on time. In an ideal situation, such amounts should coincide at the end of the year, but this only happens if the MKD has 100% collection of payments.

The management organization can write off funds from the personal account of the apartment building only if the service provider has signed certificates of work performed. This is established by clause 4.11 of GOST R 56192-2014, clause 10.2 of GOST R 56195-2014, clause 5.12 of GOST R 56038-2014.

The personal account of the house should accumulate information about:

• common property of the apartment building;
• types of work and services for the maintenance of common property;
• amounts accrued to consumers of services in MKD;
• payments received from premises owners;
• subsidies;
• spending money.

The head of the management company approves the form of the organization's accounting register as an annex to the accounting policy.

Fines to management organizations for incorrect calculation of corporate capital

Personal account of the apartment

An apartment’s personal account is a document that contains basic information about the residential premises and utilities. If the property is owned, the owner's details are also included in the document.

An account is opened at the passport office. Only an adult who owns the apartment and is registered in it has the right to register it. When selling, the invoice must be transferred to the buyer. The new owner will need an account statement. It will indicate all utility bills with an explanation. The passport office will also provide a certificate of no debt (if there is none).

Examples of personal accounts

Considering that in everyday life you have to use several types of L/S, let’s consider the most common of them.

Typical employee's personal account

Contains information about the employee. When filling it out, information about the time actually worked, information about production, and an assessment of the volumes completed are used. Thanks to L/S, records are kept of paid wages, benefits, bonuses, travel allowances and other types of income.

Bank account

A combination that consists of 20 digits, allowing access to all banking transactions of the client. The account contains information about existing credit obligations, transactions performed, and interest accrued on the deposit. There are several types of bank personal accounts - current, savings, investment, operational.

All information stored on the account is confidential. Its disclosure by bank employees is allowed only in cases established by law and only if there is a request from an authorized structure.

MTS personal account

An MTS personal account is opened for a new subscriber when connecting to mobile communications (that is, issuing a SIM card), cable TV and the Internet. One person can have several accounts in the company, which will be assigned to individual apartments/houses, or SIM cards. The invoice is indicated in the contract for the provision of services, as well as in receipts. It must be remembered or written down, since its number is indicated when paying at ATMs, in online banking systems, etc. Debts on personal accounts will have to be repaid separately.

Are current and personal accounts the same thing?

A current account can be opened by an organization or a private entrepreneur. It can be used when doing business to carry out a variety of payments that are carried out through a bank, and obtaining loans online. Individuals cannot open such an account.

A personal account does not have such restrictions; its registration is more simplified. The main difference is the ability to store money and make payments, but only if they are not related to running a business.

Difference between personal and current account

Pay attention to this moment. Doing business without opening a current account that allows for non-cash payments is impossible. Any company or private entrepreneur is required to open such an account to conduct further commercial activities.