When receipts for an apartment arrive, what is included in them and what will happen if you do not pay on time

What is EPD

After registering and logging into the client’s personal account on the website of the organization MOSOBLEYIRTS LLC, the user can make a payment using EPD. This service is available to all Mosenergosbyt clients registered in the LCC Housing and Communal Services of the Russian Federation and on the MosObleIRTs platform. Users can also get an answer to the question “what are we paying for” and find out how to reach an operator.

A single payment document (UPD) is a payment document used by citizens to pay utility bills related to the maintenance and repair of residential premises, as well as for other services. The EPD form was approved by the Decree of the Government of the Moscow Region dated September 20, 2016.

The ENP document has many fields to fill out. To avoid mistakes when sending a document, the user must study all the values

EPD values:

1. QR code – needed to quickly make a payment using a phone or bank terminal by scanning the code.
2. Full name – personal information.
3. Address—indicate the address of the premises for which payment is being made.
4. Barcode – used to make payments through a payment terminal.
5. The period for which the document was generated.
6. Payer's personal code is required.
7. Details and address of the management organization.
8. List of services for which payment is made.
9. Volumes of consumption by the user of housing and communal services.
10. Rates.
11. The total amount of charges for each service.
12. Benefits for certain types of housing and communal services.
13. Information about performed recalculations.
14. Charges for each service taking into account benefits.
15. The amount of payment for voluntary insurance.
16. Information about the living space.
17. The total amount to be paid, taking into account voluntary insurance.

Payment for maintenance of premises or payment for housing and communal services can only be made through the official website and a single personal account created on it. You need to start working with the platform by registering and creating a LCC. At the user’s request, the ENP document may include payment not only for the housing stock, but also for connecting a radio point and television antenna. Timely payment in a single document will help maintain the high quality of services.

To make an EPD payment online, you do not need to use a receipt; you just need to enter the payer’s ten-digit code number in the window. If assistance is needed, the client who has entered into an agreement for the supply of services with the management company can ask questions to the support service.

Payment terms for receipts

Until what date can I pay utilities for an apartment? Payment for housing and communal services must be made on time. Otherwise, penalties may be applied to defaulters. The Code stipulates that payment must be made no later than the tenth day of the month following the month being paid.

Contracts for the management of apartment buildings may establish other terms. If the consumer does not know when to pay, they should look at the receipt. The form of this document usually indicates the deadline for making payment. Many payment orders indicate the need to make payment by the 20th of the next month.

It is important to consider that payments can be made in various ways. Therefore, the timing of receipt of funds from consumers also varies. Payment must be made so that it arrives on time, otherwise you will also have to pay penalties.

If documents on payment for housing and communal services have not been received, then the payer does not have to wait for them, but deposits the funds before the tenth day, as specified in the law. This will help consumers avoid being assessed late fees.

How to read the EPD

Before you find out your personal account and indicate it in the payment documentation, you need to find out the addresses and contacts of the EIRC and register on the MosOblEIRC website. All necessary information for customers about the service and the services provided is indicated on the main page, in the “About the company” section. There is also an information section for all users that tells how to log into your personal account, submit meter readings, or how to fill out and read the EPD.

First, the main indicators are filled in: meter number, previous and current readings, date of submission of readings

Recipients of utility services can find a completed receipt with tariffs and calculations; all that remains for payment is to indicate personal data. An individual indicates personal data as they are written in the passport.

It is necessary to indicate the personal account number and full name, as well as the client’s address

In the address field, you must indicate a city in the Moscow region - Mytishchi, Podolsk, Balashikha, Khimki or Mozhaisk. The EPD is filled out online, so the client does not need to go to the regional center and stand in queues.

The payment amount is calculated in a separate table. It indicates the volume of services, unit of measurement, tariff, accrual and recalculation for all types of services supplied

Late utility bills and liability for it

Non-payment of housing and communal services or late payments have adverse consequences for defaulters. They are provided for by law and may include:

• accrual of penalties for each day of non-payment;
• disconnection from consumed services;
• eviction from occupied housing.

  Non-payment or late payments have adverse consequences for defaulters

The amount of the penalty will depend on the period of delay. The Code establishes the following terms and amounts of penalties:

• until the 31st day of the prophets, penalties are not charged to the consumer of housing and communal services;
• from 31 days to 90 days 1/300 of the bank refinancing rate;
• from the 90th day - 1/130 of the bank refinancing rate.

The defaulter is notified of the amount of accrued penalties. The law does not allow collection of interest on top of penalties. Usually their size is indicated in the next payment document (receipt) for payment of housing and communal services along with the next payments.

If receipts for housing and communal services are not paid for more than three months, then some of them may be disconnected. Defaulters may be left without electricity, gas, or hot water. But you can’t turn off the heating, especially in the coldest season, cold water.

The consumer is notified in advance of disconnection from the resource (three days). During these three days, he has the last opportunity to pay the debt before being disconnected from the resource.

Advantages of the ENP

Every user who can access the Internet has the ability to quickly transfer readings and make payments through the EPD.

The main advantages of the EPD:

• great time savings - information and readings are transferred through a mobile application or computer, and all documents and receipts are stored in one place;
• completely transparent payment system;
• when a new accounting year begins, there is no need to stand in queues to process or renew documents;
• convenient mobile application for all users;
• The application allows you to create payment requests even at your workplace or without leaving your home.

To receive a single payment document, you only need to fill out an application and indicate the payer code, document type and period.
Since 2010, all Muscovites have received a single payment document - it is sent printed and completed, without an envelope. However, now it is possible to quickly transfer payments by filling out and sending EPD data electronically.

You can receive an EPD upon personal request - to do this, you need to submit an application through your personal account, indicate the payment period and full name. This method allows you to pay off utility debts in one payment.

What to do if receipts did not arrive or did not arrive on time

Where to go if you haven’t received a receipt for your apartment? Payments by consumers are made on the basis of receipts received for payment of housing and communal services. However, they may not always arrive on time. A delay in the mail may result in the payment being due and still no receipt.

If the consumer sees that the payment has not been received, but there are several days left to pay, you can try to find out the amount yourself. To do this, you can use the following methods:

• call the organization involved in calculating payments, management company, homeowners association;
• clarify this information in the housing and communal services information system;
• You can also view the amount of accrued payments when paying for housing and communal services through Sberbank-online or other Internet banking systems.

What does AHR mean on a housing and communal services receipt?

In the receipt account there is such a line of expenses as AHR. AHR in the receipt is a fee for administrative and business expenses. According to the provisions of the Housing Code of the Russian Federation, it is stipulated that owners of residential premises in apartment buildings must pay monthly payments for utilities, which include:

• payment for maintenance, including fees for services, work carried out to manage an apartment building, pay for maintenance costs, current repairs of common property, as well as utility costs that are spent to ensure order in the house, the local area, lighting, heating, etc.;
• timely contribute funds for major repairs;
• pay for utilities according to tariffs or personal meters used by apartment residents.

The amount of payment for administrative and business expenses is adopted at a general meeting of the residents of the house, but if the owners cannot make a decision, the amount of monthly payments can be accepted by the management company.

Payment for administrative maintenance is a mandatory expense item that goes towards managing an apartment building. This money is used to pay for the work of responsible employees who organize house maintenance and maintain accounting records.

What do administrative and management expenses include?

AUR are necessary costs that are associated with the management processes of apartment buildings. The cost items have already been listed above, but that’s not all. Administrative expenses go towards expenses that are used to maintain employees, pay utility bills, pay for travel allowances (if they are needed), cover legal costs (if, for example, the management company represents the interests of residents in court, for unauthorized charging of payment or failure to provide services specified in the contract).

The administration takes on a number of tasks that the owners cannot do themselves:

• select service personnel (janitors, cleaners, concierges, security);
• conclude agreements with resource supply organizations for the supply of water, gas, heat;
• ensure uninterrupted removal of solid household waste;
• find companies to carry out planned and major repairs of buildings and equipment;
• control the quality of services provided.

All this work is necessary to maintain the apartment building in excellent condition, to ensure the uninterrupted operation of systems and critical services.

Separation of primary documents by business stages

All transactions can be divided into 3 stages:

Stage 1. You agree on the terms of the deal

The result will be:

• agreement;
• an invoice for payment.

Stage 2. Payment for the transaction occurs

Confirm payment:

• statement from the current account , if the payment was made by bank transfer, or by acquiring, or through payment systems where money is transferred from your current account;
• cash receipts, receipts for cash receipt orders, strict reporting forms - if payment was made in cash. In most cases, this payment method is used by your employees when they take money on account. Settlements between organizations are rarely in the form of cash.

Stage 3. Receipt of goods or services

It is imperative to confirm that the goods have actually been received and the service has been provided. Without this, the tax office will not allow you to reduce the tax on money spent. Confirm receipt:

• waybill - for goods;
• sales receipt - usually issued in conjunction with a cash receipt, or if the product is sold by an individual entrepreneur;
• act of completed work/services rendered.

I put in the primary, I figured it out right away

“I enter the primary data into Kontur.Accounting; the accountant handles the accounting and reporting. The service has a very convenient and intuitive interface, I figured it out right away, without any help. Very well made, made for people! And, of course, it’s convenient that you can log into the system from anywhere, from any device.”

Marat Imanov, director at Dialog LLC, St. Petersburg.