How to find out who is servicing a house at the address: full details

List of methods

Landlords have the right to receive full information about the organization that manages communal property and fees for utility and housing services. Since the housing and communal services sector is under special control of the state, the state obliges management organizations to post information about these organizations in the public domain. In addition, in accordance with the Information Disclosure Law, all management companies must provide complete information about their company, as well as about the work that is carried out in a particular apartment building.

There are many ways to find out the management organization by home address:

Website dedicated to housing reform and public utilities;
Housing and communal services GIS portal;
Website of the state housing inspection of the region;
City administration website;
confirmation of payment for housing and communal services;
information board located in the lobby;
IFAC management agreements.

Change of organization

After the contract expires, it is often renegotiated and cooperation continues. If it is necessary to find another organization, a meeting of residents is held and a choice is made based on the voting. The relevant documentation is drawn up - a list of meeting participants, the number of votes, etc. The reason for early termination of cooperation may be:

Voting results.
Termination of license.
Bringing a house management company providing services to administrative liability for failure to comply with the requirements of the state regulatory organization (2 facts per year).

In some cases, the city administration independently appoints a company that will manage the building - if the residents of the apartment building were unable to determine the responsible company within a year or the votes were declared invalid. This is done through a competition. According to the order of the Government of the Russian Federation, the competition should also be held in the case of putting a new building into operation.

How to find out via the Internet

The most accessible way to obtain information via the Internet is the Housing and Communal Services Reform portals. and "GIS Housing and Communal Services".

Housing and communal services reform portal

On the Reform portal you must enter your home address. The address of the house will appear in the search results, click on the line with all the information about the house. In the window that opens, in the management section (on the left), you will find information about the management company.

GIS housing and communal services

The GIS website “Housing and Communal Services” was created by the Russian Ministry of Construction as a publicly accessible platform where citizens can submit information on all issues of housing and communal services. The website may be used by unregistered users. For more detailed functions, including the ability to pay for housing and communal services, authorization on the site is required using an account on the State Services website.

Home page of the site in the “Registers” section, select residential registers in the “Find a house by address” tab, in the window that opens, enter the address of the building, after which a house card will appear, which displays all the information about the house, including the management organization.

Authorities

The websites of the State Housing Inspectorate of the region and the city administration in the relevant departments should contain information about the management of all residential buildings. If such information is not available, it can be obtained by telephone by calling these institutions at the telephone numbers listed on the website.

How can I find out which management company is servicing a house by address? Simple instructions

Sometimes there are cases when it is enough to contact the management company. However, not everyone knows what the management company is, where it is located and what it is called. For example, if you bought an apartment on the secondary market or have simply never been interested in this issue.

In this article we will tell you how to find out which management company has the right to service your home and where to find their contacts.

You can do this online at your home address, paying utility bills, as well as at administrative offices.

Responsibilities

The main responsibilities of house management enterprises:

Checking the condition of the building and communications.
Timely implementation of repair work.
Ensuring fire safety, engineering, sanitary and epidemiological, general safety.
Preparations for the winter season.
Emergency maintenance of buildings and elimination of consequences.
Elevator dispatch service.
Installation of communal devices for monitoring the consumption of utilities.
Landscaping and landscaping of the surrounding area.
Carrying out activities to optimize various communication and transportation routes to reduce operating costs, increase safety or efficiency.
Identifying and informing defaulters.
Organizing and holding residents' meetings.
Storage of documentation about an apartment building, etc.

Each resident of an apartment building can make relevant proposals for optimizing interaction with the management company by contacting its management and getting help in solving emerging difficulties.

Which management company services your home: find out at the address online

So, you have a problem and you want to contact your CC. But the payments have not been signed, the neighbors do not know who is serving them, and a meeting of residents has not been held for a long time. How to find yourself in such a situation? How to find a management company?

There is a national Internet portal “Housing and Communal Reform. My Home”, which contains all the information about management companies.

You can find out the address of the management company that manages your home like this:

Go to the website https://www.reformagkh.ru.
On the main page of the site, enter your address and click “Search”.

A list of results will appear on the page where you must confirm your address and click “Search” again.

You will then be automatically redirected to a page with complete information about your home, including the organization involved in its operation.

When registering, the management company submits documents about its intentions and information about the houses it will service to the city or commune administration.

You can check the name and address of the organization with your local administration. This is done as follows:

appear in person at the district administration;
Provide documents proving your identity and registration at the address where you want to receive information about the management company;
if you are not registered, provide proof of ownership;
Leave a written application and you will be notified of the address on the same day or within a week by any available means (telephone, email).

Housing inspection

The task of this government body is to monitor the condition of the housing stock, as well as the activities of management companies. The Housing Inspectorate archives contain a lot of information about apartment management companies.

You can find out about this by submitting an application to the Housing Inspectorate. This must be done in person, then the answer will not be long in coming and you will be able to receive it on the same day from the employee who accepted the document.

Receipts for payment of housing and communal services

One of the easiest ways to find out which property management company is managing your home is to look at your monthly utility bills. Not always, but often presenters leave their name and contact information on the receipts.

Where can I find my company's phone number?

Contacts with MS can be found on its official website, on the website of the housing and communal services reform company. Also, contacts can hang in the entrance of the house, or be included in the service agreement with the organization. If you cannot find the number you need using these measures, you can contact the city information service.

It contains numbers not only of energy companies, but also of all government organizations. Even if your management company is private, it is officially registered and its contacts should be in one service directory.

If a company has been operating for a long time and has all the documents officially issued for its activities, you will definitely find information about it, and along with the name you will receive an address and contact phone number.

Address and contacts

Having found out the address and contacts of the company, you should contact its employees for assistance. It is recommended to save the information, write it down in a notepad so that you don’t have to look for it again, and act immediately.

The responsibilities of management companies also include resolving issues related to the Internet and TV services, for example. Of course, the consumer himself decides how to switch to another tariff plan or change provider. But providing conditions for installing equipment and eliminating factors that negatively affect its condition are within the competence of the enterprise.

To create a parking lot, sandbox, tennis court in the local area, install a barrier or gate, video cameras, employees of the management company entrusted with maintaining the house are invited.

Why find out which service organization the house belongs to?

Many people remember the presence of a management company in their home only when they have questions about home improvement and comfortable living. When will contacting MK help solve the problem?

Main powers and activities of the Management Company:

Collecting money to pay for utilities.
Payment of utility services.
Contracts with organizations providing resources.
Finding debtors and working with them.
Maintaining order in an apartment building.
Maintaining order in an apartment building.
Timely major repairs.
Timely cosmetic repairs.
Removing garbage from the site.
Maintain proper cabling and connections.
Preparing your home for the changing seasons.
Notifying residents about tariff changes.
Purchase of necessary equipment.
Concluding contracts with technical service employees.
Sending utility bills to residents.
Convening meetings of tenants to resolve the most important issues.
Elevator repair.
Maintenance of the owner's intercom.
Receive quarterly reports on how much money was spent on construction.

Knowledge is power, especially when it comes to housing. Now you can easily find the answer to the question “Which property management company is in my home?”, even if you have never heard of it before.

Reasons for searching

Residents of the building turn to the management company in a variety of cases. First of all, this is solving issues of emergency maintenance of buildings, providing cleaning and repair services.

The activities of these organizations are regulated by the Housing Code, Civil Code, Gosstroy Decree N170, Government Decree N354, N255-FZ, and other regulatory documents. An agreement is also signed, which specifies all the basic rules of cooperation. They may differ from the requirements of regulatory documents, but cannot contradict them. The management agreement is concluded for a certain period of time, after which it is renewed or considered fulfilled.

The rules of the cooperation agreement are usually determined by the management company itself, since one of the responsibilities is the practical implementation of new rules and standards of the industry, the integration of current additions within the framework of a state initiative or personal opportunities and resources.

Residents of the house select a management company at a general meeting by voting. There must be a license from the management company to provide services. It is necessary to check this when assessing the applicant.

Licensing requirements were introduced in 2015 and not all companies applying for the legal status of a house management company or wishing to renew their license are up to the task.

Anyone can create a management company, but for it to become truly successful, effort must be made. It is important to provide high-quality service to apartment buildings with which an agreement has been concluded, and to take an active part in the life of the industry.

It is advisable to participate in competitions and exhibitions and receive certificates. It is necessary to attract qualified specialists to work, provide employees with the necessary training materials and tools. When choosing a management company, you should pay attention to additional advantages.