Job description of a social work specialist

The job functions of a social work specialist, as a rule, are prescribed by the institution in the job description. This document helps the employer specify the scope of responsibilities, and the employee better understand what is required of him in the workplace. What information should be in the job description of a social work specialist, we will look into this article.

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Sample job description for a social work specialist

General provisions

  1. A social work specialist is included in the category of specialists, reports to ______________, is hired for a position and dismissed from it by order of the management of the institution.
  2. This position can be filled by a person with a higher or secondary specialized education in the specialty “Social protection” or with a similar education and retraining in the course “Social protection”. There are no work experience requirements.
  3. When performing his work tasks, the employee must rely on:
      legislation of the Russian Federation in the field of its activities (family, criminal, civil law);
  4. methodological documentation in your field;
  5. charter of the institution;
  6. administrative documentation of the institution's management;
  7. internal labor regulations;
  8. labor safety standards;
  9. fire safety requirements;
  10. this document.
  11. An employee hired as a social work specialist must know:
      regulatory documentation and other documents of higher departments regulating work in the field of social services and state family policy;
  12. current social methods of regional development;
  13. methods and specifics of social work with families and individual citizens of various categories and social strata who are in difficult living conditions;
  14. basic provisions of personality psychology, family and developmental psychology, rules for helping the disabled and pensioners;
  15. leading experience in social work, both Russian and foreign;
  16. national characteristics and traditions of your region;
  17. foundations of sociology;
  18. rules for working with computer equipment.
  19. During the absence of this employee from his workplace, his duties and powers are transferred to another employee appointed by the management of the institution.
  20. The social work specialist reports to __________.

Job responsibilities

A social work specialist has the following job responsibilities:

  1. Find citizens and families in the area of ​​your work who are in difficult life situations and compile a database.
  2. Find out the reasons why they are in a difficult life situation, decide what amount of social assistance they need, and facilitate the provision of this assistance to them.
  3. Develop a “social passport” of the territory in the area of ​​your work, study the needs of families and citizens living there for social assistance and services.
  4. Conduct social patronage for disabled people and WWII participants, citizens affected by military operations, lonely elderly people, families with disabled children, and orphans.
  5. Help formulate a package of documents for accepting the above citizens for temporary or permanent social services, for the purposes of guardianship and guardianship.
  6. Provide advice on social issues to all applicants.
  7. Participate in activities to form and improve family and social policy in your region, to prepare and implement regional social programs.
  8. Provide assistance to educational, internal affairs, and healthcare authorities in their professional field.
  9. Take part in the activities of methodological associations of social workers.
  10. Contact with various institutions (state, religious, public) on issues of providing social assistance to citizens and families in need.
  11. Help citizens find employment and unlock their potential.
  12. Help in the formation of clubs and circles, associations of families of interests, mutual aid groups.
  13. Participate in cultural events for the families and citizens served.
  14. Generate, maintain and properly store necessary documentation.

Rights

An employee holding the position of social work specialist has the following rights:

  1. Suggest measures to improve work related to the points of this job description.
  2. Request and review all necessary documents required to perform your job.
  3. Improve your qualifications in the prescribed manner.
  4. Request assistance from superiors in performing their job functions.
  5. Participate in solving labor safety and other issues in your institution.
  6. Other rights guaranteed by the labor legislation of the Russian Federation.

Responsibility

An employee hired as a social work specialist is responsible for:

  1. For performing your work tasks in an improper manner as specified in this document - within the framework of the provisions of the current labor legislation of the Russian Federation.
  2. For causing material damage to the employer - in accordance with the provisions of the Labor Code of the Russian Federation and the Civil Code of the Russian Federation.
  3. For crimes in the workplace - within the limits of the Labor Code of the Russian Federation, the Civil Code of the Russian Federation, the Criminal Code of the Russian Federation, the Code of Administrative Offenses of the Russian Federation.

Social worker and his responsibilities

The third section of the collection of professional standards contains a description of who a social worker is and what he does in various institutions, a list of positions and professions.
Specialists of this profile are in demand in the state and are employed in centers for supporting and serving the population, in societies for the disabled and their enterprises, and in rehabilitation institutions. The following list of professions with social specialization will help you understand who social workers are and what they do:

  • psychologist, lawyer;
  • gerontologist and valeologist (specialists in working with older people and healthy lifestyles);
  • specialist in working with disabled people, pensioners, dysfunctional families, refugees, migrants;
  • rural worker in the military environment, in law enforcement agencies;
  • organizer of work in extreme situations.

Important. A complete list of paid and free services of a social worker, terms of provision, and amount of payment are fixed in the contract for the provision of services. The monthly fee is calculated based on tariffs approved by regional executive authorities.

One of 15 approved, standard 03.002 - its name is “Social worker”. The purpose of this type of activity and the scope of employment of workers according to OKVED are as follows.

This full-time position is the lowest level in the professional qualification line of this category of employees. There is no analogue in the ECSD. When preparing DI, it is recommended to use professional standard 03.002 - it describes in detail what a social worker does, was prepared and approved in 2021 and meets modern requirements.

Important. Employers independently determine the names of positions in the staffing table and the list of responsibilities that they delegate. They are not required to use professional standards. The rule does not apply to situations separately specified in the Federal Law of the Russian Federation and industry regulations (Letter of the Ministry of Labor of Russia dated April 4, 2016 No. 14-0/10/B-2253).

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Useful information

When creating a job description, the following information may be useful:

  1. When drawing up a job description for this specialist, you can use the professional standard “Social work specialist”. The document was approved by order of the Ministry of Labor of the Russian Federation dated October 22, 2013 No. 571n and contains an extensive description of work tasks for such an employee, as well as requirements for work experience and education. From the professional standard you can write out all the necessary job responsibilities.
  2. Employees of the legal department, personnel department, and clerical workers are involved in the preparation of the document in the institution. You can also consult with the social work specialist's immediate supervisor or department head.
  3. The document is signed by the employees with whom it was agreed upon (usually lawyers) and the head of the institution. He signs and puts a date on the document in the “I approve” column. When accepting a position, a social work specialist also puts his signature, thereby confirming that he has read the instructions and agrees with them. From this moment the document begins to operate.
  4. The job description is prepared and signed in two copies. One of them is sent to the personnel department, and the second is given to the employee. Therefore, it is more advisable to store the paper at the workplace, referring to the information in it if necessary.
  5. Labor legislation does not oblige employers to have job descriptions, however, Rostrud in its letters often raises the topic of the importance of this document. It can be used in courts, so most employers, and even more so budgetary institutions, compile them without fail.

Important! The use of job descriptions must be prescribed in the local regulations of the institution.

Skills that a specialist will need

consumer service specialist of the fifth qualification level must be able to:

  • use standard methods and methods of performing professional tasks;
  • apply effective methods for creating and updating consumer databases;
  • apply in practice the necessary regulations and methodological documents;
  • use modern technologies for storing and recording consumer data;
  • choose optimal forms of communication with subscribers ;
  • evaluate performance results;
  • search and use the necessary information;
  • systematize information about the quantity, mode and quality of provided communal resources;
  • formulate proposals for improving the processes of accounting and control of consumption of utility resources;
  • manage subordinate employees;
  • predict the volume of utility resources consumed by subscribers.

For an employee of the sixth qualification level, the professional standard establishes other mandatory skills. In addition to the obvious organizational, analytical and monitoring skills, the head of a structural unit:

  • seeks a compromise between the interests of RSO and subscribers when concluding contracts for the provision of utility resources;
  • updates the process of user interaction with the information system for collecting, processing and analyzing information about utility resources;
  • applies modern technologies in production.

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What information should be in the document

There is no universal sample of this document for the position of social work specialist. Each institution creates its own document depending on the range of responsibilities of the employee and the number of similar staff units between which these responsibilities can be divided. However, any instruction always has basic sections and additional ones. Let us briefly describe the essence of the main sections.

General provisions of the document

In this part, as is clear from the title, they describe only in general terms the requirements for a social work specialist: who he reports to in the institution, who has the right to fire him, what education he should have. It is also necessary to describe in general terms what knowledge he will need to perform his job duties.

In some cases, professionally important qualities can also be specified. A person in this position must have a high level of empathy, be stress-resistant, and be able to communicate with different social strata of the population.

Job responsibilities of the employee

Job tasks must always be consistent with the knowledge and skills listed in the section above. The scope of responsibilities traditionally includes helping vulnerable segments of the population, identifying such citizens and families, and compiling a list of such persons. This section must be written specifically enough so that after reading it, the employee immediately understands what exactly he will do in the institution, and also so that both parties can avoid further misunderstandings.

Rights

The rights of a social work specialist are standard, as for most positions. These are the rights to receive the necessary information and documents, guarantees from the state, to participate in resolving issues related to the activities of the institution, to receive assistance from management and other employees.

Employee Responsibility

It is impossible to describe the punishment for each offense, since the decision on responsibility is made in each specific case. Only general types of violations are indicated (material damage, incorrect performance of official duties), and punishments are described in general terms: “within the framework of the current legislation of the Russian Federation.”

Additional sections include “Performance Evaluation”, “Working Conditions”, “Interaction in the Institution”. They are included at the discretion of the employer.

For your information! The document is printed on an A4 sheet with the details of the institution. There must be a mark indicating the approval of the document by the manager. The paper must be completed by the signatures of the head of the social work specialist, who coordinates the instructions of the worker and the specialist himself.

Masters of housing and communal services: who they are, their role

The legislation classifies as specialists those persons who are engaged in engineering and technical work. This category can also include employees in the following areas of activity:


  • economists;

  • engineers;
  • accountants;
  • legal advisers;
  • energy;
  • mechanics;
  • standardizers, etc.

In addition, assistants to the persons mentioned above also fall into this category.

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