From July 1, 2021, all representatives of the housing and communal services sector are required to be registered and post information about their activities in the electronic system of GIS housing and communal services. There is not much time until this moment, and yet many questions remain regarding registration in the system and placement of data in it. Today we will share with you tips on how to download personal accounts on GIS housing and communal services.
You can find out how to register in the GIS Housing and Communal Services in this article
Rostelecom personal account
An account is opened with Rostelecom to provide a specific service: Internet access, cable television, mobile communications, etc. When connecting to cable TV or the Internet, the account is assigned to a specific apartment (private house) and the person for whom the account was registered. If you rent an apartment, only you, and not the actual owner of the property, will be responsible for your debt to the provider. You can also open different accounts (that is, connect the Internet or TV) for several apartments.
When it comes to mobile communications, the Rostelecom personal account is assigned to a specific number.
How to get a bank statement
Since a bank statement is a document of the bank, it is the bank that is obliged to issue it. The methods for obtaining an extract do not differ for legal entities and individuals.
Since most citizens now use mobile or online banking, the easiest way to see account transactions is to order a statement through the application or online banking.
The interface of bank applications is different, so the way to receive a statement is also different. As a rule, you need to select the card for which you are interested in receiving a statement and click the “Statement” icon. Sometimes it is hidden in the “Information” block. Next, you need to select the period for which you want to receive a statement. This could be 1 day or a whole year. Usually the extract is prepared in a couple of minutes, but there may be exceptions.
If you couldn’t find the statement, contact the bank’s technical support or online assistant.
In the same way, you receive a statement in Internet banking.
You can also get an extract:
- When visiting a bank with an operator, you must have an identification document. A legal entity receives an extract only through the sole executive body or a person authorized to do so and having the appropriate power of attorney.
- Through an ATM - you must have a card that belongs to the account.
Many banks have a service - receiving monthly statements by email. The statement is generated and sent to the account holder automatically to the email address specified in advance.
MTS personal account
An MTS personal account is opened for a new subscriber when connecting to mobile communications (that is, issuing a SIM card), cable TV and the Internet. One person can have several accounts in the company, which will be assigned to individual apartments/houses, or SIM cards. The invoice is indicated in the contract for the provision of services, as well as in receipts. It must be remembered or written down, since its number is indicated when paying at ATMs, in online banking systems, etc. Debts on personal accounts will have to be repaid separately.
Classification code of the house in FIAS
It is important to remember that the personal account is tied to the premises, so you need to find out the house code in FIAS (Federal Address Information System - a database of all addressable objects in Russia). Please note that the column “House code in FIAS” is marked in yellow in the table, i.e. is optional, but without this code your application will not be processed.
How to recognize him? On the main page of the GIS Housing and Communal Services portal, find the “Electronic Services” tab, click the “All Services” button, and then the “Find out the house code in the GIS Housing and Communal Services” button:
After clicking it, the “Receiving information at home address” window will pop up:
Fill out the lines and click on the “Get information” button. When the codes are displayed, simply save the one you want.
For information about who should enter information about houses in the GIS Housing and Communal Services: Management Company or Homeowners Association, read this article
Personal account of the apartment
An apartment’s personal account is a document that contains basic information about the residential premises and utilities. If the property is owned, the owner's details are also included in the document.
An account is opened at the passport office. Only an adult who owns the apartment and is registered in it has the right to register it. When selling, the invoice must be transferred to the buyer. The new owner will need an account statement. It will indicate all utility bills with an explanation. The passport office will also provide a certificate of no debt (if there is none).
Residential financial personal account (FLA) is an accounting document issued for each residential premises on which records are kept of the accrual, collection and distribution of payments by type of housing and communal services.
The FLS number can be found:
- on the portal GIS Housing and Communal Services (Government Services);
- through your personal account;
- in the payment document - more details >>.
You can open a financial personal account for a residential premises by submitting the appropriate application Application for opening a financial personal account.
An extract from the financial personal account of a residential premises is a document that contains the following information:
- address of the residential premises, financial personal account number of the residential premises, the period for which an extract from the FLS is issued, form of ownership (privatized/municipal);
- characteristics of the residential premises (general, living, heated areas, etc.);
- data on the improvement of the apartment and the provided utilities (presence of central water supply, sewerage, central heating, elevator, garbage chute, etc.);
- information about persons registered in the apartment (registered at the place of residence/stay, temporary residents), about those temporarily absent;
- information on the accrual of fees for residential premises and utilities, information on the accrual of contributions for major repairs (if the owners decide to form a capital repair fund on a special account of an apartment building);
- information about the presence/absence of arrears of payment for housing and communal services, information about received payment.
An extract from the financial personal account of a residential premises is valid for 1 month from the date of receipt (except for archival ones). This is due to the fact that it contains information about monthly payments (including recalculations made) for housing and communal services reflected in the financial personal account of the residential premises. Since debts for housing and communal services are NOT ACCEPTABLE for processing real estate transactions and benefits, the information in the statement must be up to date. The validity period of the statement from the financial personal account of the residential premises is not extended, but if it has expired, you can get a new one.
An extract from the financial personal account of a residential premises can be provided:
- for one accrual period (month);
- for several accrual periods (archive, from two or more months (periods).
Tariff for the provision of services for the preparation and provision of information on the status of personal accounts (extract from the FLS of a residential premises): Tariffs for the provision of information on the status of a financial personal account
You can find information about the amount of fees for housing and communal services (about charges, payments):
- in the consumer’s Personal Account (but you must first register in the Personal Account - Instructions for registering in the Personal Account). Information is contained in the “Documents” section (it is possible to generate a certificate or payment document);
- on the GIS Housing and Communal Services portal (State Information System of Housing and Communal Services), you must first register on the State Services portal.
Why might you need an extract from the financial personal account of a residential property?
- to check the correctness of charges for housing and communal services;
- to verify information about persons assigned to a financial personal account (registered at the place of residence/stay, temporary residents) at a specific address for transactions with real estate (at the same time, responsibility for the accuracy of the information contained in the financial personal account of a residential premises about the number of registered persons in the residential premises and the timeliness of making changes to information about registered persons in a residential premises, the current legislation is assigned to the owner/tenant);
- to formalize various measures of social support for the population;
- etc.
Who can receive an extract from a financial personal account? Not everyone can apply for an extract from the financial personal account of a residential premises; the document can only be provided by:
- citizens registered in a residential premises for which an extract from the Federal Register is required;
- owners of residential premises;
- representatives of the owners or citizens registered in such residential premises upon presentation of a power of attorney certified by a notary;
- a tenant who is in a contractual relationship for the rental of housing with local authorities (social tenancy order/agreement);
- a tenant who has a formal rental agreement for residential premises;
- legal representatives of owners or tenants of residential premises (parents, guardians of minor children, etc.);
- legal entities - owners of residential premises (apartment owner is a legal entity).
Refusal to provide an extract from the financial personal account of a residential premises may be in the following cases:
- applying for an extract from the financial personal account of a residential premises of a third party (not the owner, not a representative, not a person registered in the premises);
- submission of an incomplete set of documents;
- in the absence of payment;
- detection of forgery or errors in submitted documents.
To obtain an extract from the financial personal account of a residential premises, the consumer of housing and communal services can apply in person with the corresponding application to the front offices of ERCC LLC during reception hours for specialists of the Accounting and Accruals Department of ERCC LLC or use the electronic service - Application for an extract of accruals on the financial personal account of the residential premises.
By contacting the front office of ERCC LLC in person, you must provide the following documents: Attention! A statement of accruals on the personal account is issued to the owner/tenant or any registered person in the specified residential premises upon presentation of a passport. 1. Application for receiving an extract from the financial personal account of a residential premises; 2. Passport of the owner/tenant (pages with photo and registration) (original/copy); 3. Title documents for residential premises (certificate of state registration of rights or an extract from the Unified State Register of Real Estate on the main characteristics and registered rights to the property (extract from the Unified State Register/Unified State Register of Real Estate), for tenants - a warrant or a social tenancy agreement for residential premises (original/ copy). 4. Power of attorney in the event of an application from a representative of the owners or citizens registered in such a residential premises. Payment for an extract from the financial personal account of a residential premises is made when visiting the front offices of ERCC LLC. It is also possible to pay online using bank cards when filling out an application to receive a statement of accruals on the financial personal account of a residential premises.
An extract from the financial personal account of a residential premises is valid for 1 month from the date of receipt (except for archival ones).
Deadlines for preparing and issuing an extract from the financial personal account of a residential premises:
- in case of a preliminary appointment, without submitting an application in electronic form no later than 3 working days from the date of application, a paper statement is issued at the reception at the front offices of ERKTS LLC: in case of payment at the cash desk in the front office of ERKTS LLC - 15 minutes.;
- in case of payment on the website – 10 minutes.
Sberbank personal account
Sberbank issues a personal account to each client, regardless of what services the latter uses: receives a loan, makes a deposit, issues a plastic card or a regular savings book. An account is not required only when exchanging currencies, transferring funds in cash, paying utility bills, fines, etc.
The personal account stores all information about deposits, payments, transfers, and debts. It is also indicated when paying off a loan, replenishing a bank debit card, and in other cases if third-party systems, services, or banks are used.
Features of working with statements for legal entities
How to keep accounting records on special bank accounts, read in the Correspondence of ConsultantPlus accounts. You will receive even more useful information if you sign up for a free trial access to K+.
A bank account statement is an important document for an accountant. It does not apply to primary documents, such as payment orders. Nevertheless, the statement brings together all the primary documents received for the bank during the period.
How to fill out a payment order, read the article .
What does it mean to process a bank statement, what actions should an accountant take?
The financial service employee checks the bank statement and the payment documents attached to it at a frequency appropriate to the business activity, that is, as transactions are carried out on the current account. If there are a large number of payments, this is done daily. For individual entrepreneurs and small businesses, this can be done less often, the main thing is not to miss important cash receipts. The accountant then posts the payments into the accounting program. After this, the program reflects current information about debts incurred or repaid. Based on the extract and its annexes, tax and accounting data are generated.
We wrote about current account transactions in accounting in the article .
There are programs that have functionality that allows you to download statements directly from the bank directly into the program. Conversely, payments created in the accounting program can be uploaded directly to the bank.
You can find an overview of accounting programs for the simplified tax system here .
Personal account on personal account
In many systems, on the websites of organizations providing services, personal accounts are used not only to save information about the client, his payments and debts, but also to enter his personal account.
You can get into your personal account using your personal account in any case. Even if you have lost your password and login, broken your SIM card or damaged the plastic, you can log in to the system by indicating your personal account. In some cases, it is enough to indicate it in the login form, in others you will have to write to a consultant, in others you will have to go to the nearest company office.
Reasons for filling out form T-54
To fill out an employee’s personal account on form T-54, you must use several documents at once. Information here is entered on the basis of the employee’s personal card, time sheet (as in the payroll and payroll), various types of orders - on employment, dismissal, transfer, vacation, penalties and incentives. Almost all data entered into this form must be documented.
Debt on personal account
Subscribers of communication providers, owners of apartments and other real estate, clients of any organizations that open accounts can find out the debt on their personal account by phone, on the official website, or at a representative office. Often representatives of the organization itself notify about the existence of a debt (by telephone, by mail and other means). Indicate the exact amount.
If you have forgotten your personal account number and lost all the documents on which it was recorded, visit the company office and provide your passport. Using the passport, they will find both the account number and information about all existing debts.
What kind of prop is this?
Facial
an account is a digital combination - a designation of an account required by residents of a particular house to make payments for the use of housing and communal services.
What is considered housing and communal services? This:
- water supply;
- drainage;
- gas supply;
- maintenance of the house itself and the surrounding area;
- heating (during the cold season);
- energy supply.
Note 1.
Water supply refers to the organization of access to hot and cold water.
In cities and other settlements, housekeeping is provided by a variety of public services. In this case, most often gas is organized by one company, water by another, electricity by a third.
Important! All of these services are combined in one receipt, according to which residents pay for them.
Cash collections are handled either by settlement centers or management companies.
Where to go to open a personal account? To understand this, you need to find out how many companies are engaged in servicing the house in which you now live. The further course of action depends on this.
Note 2.
Regardless of the number of owners and actual residents, the details are opened for one person. This is usually one of the home owners. Who will handle the paperwork is decided independently - this is not regulated by law.
Nuances of opening a personal account
Before we begin to study the algorithm of the procedure and the necessary papers, we will highlight several specific points.
Firstly , all activities of a citizen in connection with drugs and his interaction with the relevant authorities are regulated by legal acts of local governments. From a practical point of view, federal laws play a secondary role here.
General provisions on the topic of the article can be studied in Art. 153 of the Housing Code of Russia.
An example of a private situation is Resolution of the Dimitrovgrad Administration of February 12, 2007 No. 349.
Secondly , in any case, citizens have to obtain specific information regarding the procedure and documents locally - from the utility service and from the management company. Our article gives a general guideline.
Actions to take if a debt is discovered on a purchased apartment
The person who sells the property does not always adhere to ethical standards, and therefore situations arise when the new owners end up with housing with debts for housing and communal services.
This state of affairs is discovered, as a rule, too late, and at first glance nothing can be done about it. Usually, new apartment owners simply cope with this burden themselves.
Note 5.
The law states that no one is obliged to pay other people’s debts, but there are nuances associated with re-registration of a personal account. Management companies in most cases simply transfer drugs with old debt. What does this lead to? To the point that you create details in your name, and then the check reveals a debt remaining from the previous owners.
Something can be done here, after all. Algorithm
such:
- Contact the company and file a complaint.
- As evidence, use the purchase and sale agreement
and obtaining a certificate confirming the rights to the property. - Prepare an act of acceptance and transfer of housing
, if you have one. It indicates the date when you became the owner of the property. - Send your grievance to a senior company official
if ordinary employees do not accept it.
An extreme measure, but a very effective one, is to go to court.
Important! Remember that when transferring a personal account to your name, as well as if there is debt from the old owners, you will receive two checks. One is for yourself, the other is for the previous owner. When the limitation period expires, the debt will be written off as bad.
Now you know what you need to do to open an account, what documents to prepare for this and where to go if unusual situations arise. Adhere to the principle of legality of actions and defend your right to the correct provision of services.
Shelf life
In accordance with current legislation, information containing personal information about accruals and deductions for insured persons (citizens) must be stored for 75 years. The company is obliged to independently ensure the safety of primary documentation.
If the company does not have an archivist position on staff, then assign responsibility for storing and maintaining the archive to a specific specialist. Indicate such responsibilities in the job description, and familiarize the assigned employee with the new instructions against his signature.
