How can residents of the Moscow region pay for utilities via the Internet?

Payment for housing and communal services can be made in different ways.

1. You can go to the bank the old fashioned way and contact the operator: he will carry out all the necessary actions to credit the money to the housing and communal services account.
2. You don’t have to wait your turn, but make payments yourself using ATMs.
3. And you can appreciate all the convenience of payments via the Internet: today, almost every management company has its own representative office on the Internet: on the official website you can pay for housing and communal services without leaving your home, and without even getting up from your computer chair.

Payment for housing and communal services via the Internet without commission

Online services for paying utility bills allow you to forget about endless queues and hassles at the bank.

Today, in order to pay for housing and communal services, it is enough to go to the official website of the management company and you can make payments online. Moreover, most methods of paying for housing and communal services do not imply a commission (when transferring from some bank debit cards), or we can talk about a minimum commission (bank credit cards, virtual payment systems).

It’s worth spending a little time searching for the best option for you, and in the future the process of paying for housing and communal services will only take you a few minutes.

Step-by-step instructions: how to find out in person and watch online?

To obtain information about housing and communal services payments, you need to know your personal account. Typically, it is indicated at the top of the receipt, next to the payer’s data. If you haven't found your personal account number, don't worry. You can also check whether you have debt for utilities at your residential address.

Bank

Most payments for utility services go through various banking organizations. The bank is the place where you can also find out the amount to be paid for housing and communal services. What is needed for this?

1. Take receipts from last month and your passport.
2. Come to the bank and give the receipt indicating your personal account to the operator. By entering your passport details and personal account number, he will be able to view and provide all information about payments.
3. Pay the amount announced by the bank employee, if necessary

By phone

Often we simply don’t have time to run through authorities to check payment on our personal account. In general, it is difficult for older people to get out anywhere. In such cases, the easiest way is to call the phone number indicated on the receipt.

For this:

1. Take the receipt and find in it the phone number of the management company or resource supply organization.
2. Call the number and tell them that you want to know the amount of payment for utilities.
   You can find out your payment history faster if you call the accounting department directly or ask to speak with the accountant responsible for the payments.
3. Write down the amount you were charged for utility bills.

In some cases, you may additionally need the address of the premises, as well as information about the owner of the property.

"Government Services"

The State Services website is a very convenient and easy-to-use Internet resource. Through this site you can also learn about payments and transfers for housing and communal services.

1. We go to the website https://www.gosuslugi.ru.
2. At the top of the site, click on Service Catalog.”
3. Scroll down the page and find the category “Apartment, construction and land”.
4. Click on the “Payment for housing and communal services” section.
5. Log in (enter the username and password that were specified during registration). Instead of a login, your email or phone number may be indicated.
6. After authorization, click on the “Get service” button. You will be redirected to a page where you will need to check the box next to “Payment for housing and communal services (GIS, housing and communal services)”.
7. In the lower field, enter the personal account from the receipt.

As we can see, obtaining information about housing and communal services payments through the government services website is quite simple.

Website "Rent 24"

Kvartplata 24 is another site for checking debts on housing and communal services. To obtain such information you must:

1. Go to the website https://kvp24.ru.
2. Log in to your personal account.
   You must obtain a login and password for authorization from your management company. Some organizations enter authorization data directly into the payment receipt.
3. View payments in your personal account.

All information on utility payments on the website https://kvp24.ru/ is updated automatically monthly.

Personal visit to the management company

The most reliable way to check the debt for housing and communal services on a personal account is to personally visit the housing office or management organization. You must take your passport and receipt for any of the previous months with you. Housing office employees will enter your personal account into the database and provide you with all the necessary information.

If you do not have a receipt with you, you can check the payment for housing and communal services at the address and full name of the owner of the premises.

The only disadvantage of this method is the presence of large queues. Carefully plan your affairs on this day, as you can stand at the housing office for quite a long time.

Website "No Penalties"

1. Go to the website https://peney.net.
2. In the right column with sections we look for the category “Housing and Public Utilities”.
3. In the first line, enter the payer code (personal account).
4. In the second line we enter your email.
5. We put a tick next to the item indicating consent to the use of personal data.
6. Click the “Search for Accruals” button.

Reference! A convenient service for obtaining information about your debts. It is possible to activate the service via SMS. In this case, if you have even a minimal debt, you will receive an SMS notification on your phone.

Subsidies for housing and communal services for the poor

You can apply for subsidies when paying for utilities if utility costs exceed 22% of your family's average income (the percentage may vary downward in different regions).

To receive a subsidy, you must contact your local government. The list of documents that you must prepare can be obtained either from the administration’s lawyer or on the official website of the self-government body. Within 10 days from the date of application you will receive a response to your application. In case of refusal of a subsidy, the reasons for refusal will also be attached to the response. After these grounds have been eliminated, you can again contact the local government body with an application for a subsidy.

Auto payment

If the cardholder does not want to control the terms of payment for housing and communal services and pay them manually, automatic payment is available. It can be activated in the program, for example, for gas or a home phone. The organization providing the service transmits information about the amount to the bank. Autopayment is a free service; the bank independently debits the money in favor of the recipient within the prescribed period. The payment date is set by the card holder himself. The commission on auto payments is 1% of the write-off amount. It is important that there are enough funds on the card to pay utility bills.

The Sberbank Online mobile application opens up new opportunities. It allows you to save a lot of time - you only need a short code to enter them, and you can pay for receipts using a QR or barcode, which cannot be done in the regular version of the program.

Most modern receipts have a barcode; you just need to touch it to your smartphone for the payment information to be sent to the bank. If an error or failure occurs while paying for housing and communal services via online banking or a mobile application, you can contact the bank’s hotline at 900 or 8 (495) 500-55-50 .

5 / 5 ( 4 voices)

about the author

Evgeniy Nikitin Higher education majoring in Journalism at Lobachevsky University. For more than 4 years he worked with individuals at NBD Bank and Volga-Credit. Has experience working in newspapers and television in Nizhny Novgorod. She is an analyst of banking products and services. Professional journalist and copywriter in the financial environment [email protected]

Is this article useful? Not really

Help us find out how much this article helped you. If something is missing or the information is not accurate, please report it below in the comments or write to us by email

How to understand payments for an apartment: deciphering a receipt for water

Payment for water is not much different from receipt for electricity supply. In them you can see previous figures from metering devices that were taken into account after they were transferred by the owner of the property. Next to it is an empty cell so that the consumer can enter the current numbers.

What is the tariff for calculating individual consumption in the receipt? This is the cost per cubic meter. To calculate the cost of the consumed service, you need to multiply the tariff by the volume used.

As in the previous type of payment documents, the water receipt contains the full name of the owner, the common area and size of the apartment, the name and details of the recipient of the money.

How is the standard for cold and hot water indicated in the payment order?

According to current legislation, each person is allocated the amount that he is recommended to consume. This does not mean that no more use is allowed. Simply, if you exceed the volume, you will have to pay an increased rate.

You should check the value on the IPU, compare it with the previous one recorded and find out the cubic meters consumed. The quantity is multiplied by the price per unit and paid. Anything that exceeds the standard is calculated at a higher cost.

In the same way, they approach water consumption in houses where there are no meters for technical or other reasons. There the number of residents is simply multiplied by the norm. The resulting number is the amount that needs to be transferred to the supplier. There are two disadvantages of not having a counter:

• you will have to pay even if the water was not used at all;
• The standard is unreasonably high; people rarely spend that much in real life.

Also, bills for an apartment building must take into account the costs of maintaining common household facilities - washing entrances, watering, and more. Sometimes illegal connections, leaks and breakthroughs are included here. You can argue with these indicators if you contact the management company with a group of residents.

Is there one number

A tenant can have one number or several.
If payments for all resources go through a management company, then it is enough to create one. The company receives payment from the client and independently transfers the money to suppliers. It is possible that residents at a meeting decide to pay resource companies directly. In most regions, utility services are provided by different companies. Therefore, a citizen pays for electricity, gas supply, heating, water supply, garbage collection and other services using separate receipts. In this case, one number is not enough, and each company has one.

It happens that an apartment is shared ownership by several owners. Then the bill is divided between them in proportion to the areas they own. Each citizen independently pays for his share to the organization providing the services. To obtain a personal account for all residents, you need to contact the resource supply company.

Co-owners may not share the account and use one. You will need to conclude an agreement on the distribution of payments by shares and transfer it to the company. Then the residents give the money to one owner, and he pays for everyone with one receipt. If a voluntary agreement of interests is not achieved, the issue should be resolved through the courts.

Abbreviations that appear in the document

First, let's find out what these abbreviations are in the receipt - ELD, ASPP, EE, RC services, comp X V, TO SOV D and natural gas, as well as other strange words. Below are the most common of them.

What is IPU in a receipt for water? This is the designation for a device that takes into account consumption. It is individual - each apartment has its own. The reduction may not only apply to water supply. This is a universal designation for meters.

POVK TGV in the payment bill is an abbreviation that reflects the cost of supplied heat. After POVK, DVT or TCVT is entered, depending on the subtype of service.

The abbreviation SOI (ODN) is often found - this is the maintenance of common property. This includes being in working and clean condition:

• entrances;
• elevators;
• attic spaces;
• stairs;
• basements, front doors and so on.

In other words, everything that the residents of the house use is taken into account. The price for this service is usually determined by the management company and specified in the contract. The management company cannot unilaterally change the rate without a meeting of residents.

ROM (intercom locking device) - this column is only available if there is an intercom in the building. Residents are required to pay for it. But the management company, for its part, guarantees its uninterrupted operation. Sometimes it is included in a separate payment slip, but more often it is simply entered as an additional line in the general document.

DC services are charged if the water utility has transferred authority to the settlement center. In this case, he will already maintain accounting, deal with accrual, printing, and sending payments.

Payments via personal account

Knowing the individual number, the home owner can monitor the status of payments and make transfers of funds.

A citizen has the right to pay for housing and communal services on a personal account in the following ways:

• via Internet banking;
• at a branch of a credit institution;
• via an ATM or terminal;
• at the Russian Post office;
• on the resource “Quartlplata-24”;
• electronic money (YandexMoney, Qiwi, WebMoney).

In practice, it is more convenient to use Internet banking. The user logs in to the resource of the credit institution to which the employer transfers the salary. After activating his account, the citizen finds the recipient of the funds and the required service. Next, a receipt is generated automatically.

You will need to provide additional information and make payment. If the homeowner does not know the details for making transfers, then before performing the operation you can find out the personal account of your apartment at its location.