Single payment document (UPD) via the Internet: how to receive and pay? Instructions for using your personal account on the public services portal of the Moscow government

EPD capabilities

This document provides the client with many different opportunities.

For example, there are the following columns:

1. "Gas supply". The amount of charges depends on the cost established by the Government of the Moscow Region. The amount is calculated based on the cost per person multiplied by the number of citizens living in the property. And if the client has a meter, then the amount of the fee is determined by it.
2. "Major renovation". The fee for it is determined based on the total area of ​​the housing. Moreover, the funds are transferred to the account of the Capital Repair Fund or to another special account.
3. "Voluntary insurance". Here the client receives compensation if his home was damaged as a result of an emergency. Moreover, at the end of the document, the client is charged two amounts: with and without insurance. The client only needs to tick the required box and pay the amount that he himself chose.
4. "Electricity supply." The cost of the service is determined based on the data taken from the electricity meter. And if the client does not have it, then he will have to pay according to the standard.
5. "Heating". The amount of heat required depends on the total area of ​​the home. Moreover, the number of people living in it is not taken into account.
6. "Water disposal". This column takes into account wastewater disposal and treatment. If the housing has a special device that keeps track of these waters, then the amount of payment is determined precisely according to it. And if there is no device, then when calculating the cost, the volume of water supply allocated by the IPU is added up.
7. “Maintenance and current repairs of housing.” This column includes several services that are related to the maintenance of the house and territory. The amount of the fee depends on the total area of ​​the housing.
8. "Water supply". The cost of services is determined according to the data taken from the device or calculated according to the standard. One company supplies water to the house, and a completely different company heats it. Therefore, the amounts for water are different.
9. "Removal and disposal of solid waste." This section concerns the maintenance of the house. The service fee depends on the total area of ​​the property.

Remember: the payment document may also include other additional services that were not recorded above, but for which you also need to pay.

It could be:

• TV;
• Internet;
• intercom.

What organizations are listed in the message?

To understand the meaning of the message, you need to understand what the organizations indicated there mean. After all, they are the ones who issue the invoice, which supposedly needs to be paid. Moreover, it should be noted that the personal account and client card in the SMS are indicated absolutely correctly.

• AB "Russia" - means joint-stock bank "Russia";
• RRKTs - stands for settlement and cash.

From here we get the following picture - the cash register issues an invoice for payment for some service and notifies the necessary clients through the bank service numbers. The same messages contain an instant payment code, by sending which you will confirm the debiting of the specified amount. Thus, we can talk about an SMS request for automatic payment.

Fortunately, the Sberbank service commented on such a newsletter. Indeed, the bank’s service departments automatically send out SMS messages if clients are issued invoices by third-party organizations. Support also confirmed the possibility of instant payment for such an auto payment using an offer code. By and large, such mailings are informational and are offered as an alternative to paying through other bank services.

Sberbank sends information about accounts to clients

How to read the EPD

The resulting document is incredibly easy to understand.

It must include the following columns:

1. QR code.

This is a special barcode that allows you to pay for a payment document through a mobile service, a terminal that has the function of scanning this code. Moreover, the user does not need to enter information manually.

1. “Name of the owner of the property or the person renting the property who is paying the bill.”

2. “The address of the housing for which the client makes payment.”

3. "Special barcode."

Typically it includes 28 digital symbols. With its help, the client can pay the bill through an electronic payment device.

1. "Month year".

Typically this is the period for which the client was credited with a payment document.

1. “Personal code of the person paying the bill.”

It must be entered into the system if the client pays the bill through a terminal, ATM, or online.

1. “Name, address, details of the payee.”

2. “Types of services for which the client was charged.”

3. "Volume of housing and communal services consumption."

4. “Tariff per 1 unit of measurement class=”aligncenter” width=”1000″ height=”750″[/img]
5. “Amount accrued for each class=”aligncenter” width=”1000″ height=”750″[/img]
6. “The amount of benefits due to the payer.”
7. “Information about the recalculation carried out.”
8. “The amount accrued for each service, taking into account benefits, recalculation.”
9. “Additional class=”aligncenter” width=”1000″ height=”750″[/img]

This usually includes a population insurance service. In this case, the client makes payment in advance.

1. “The amount accrued taking into account voluntary insurance of citizens.”
2. “Other information about housing.”

Enter here:

• Property type. Housing can be private, state or municipal.
• Square. The columns include the living area, total area, and the number of citizens registered in the housing. Persons belonging to the preferential category are included in a separate category.
• Date of creation of the payment document, date of the last payment.

Tear-off form for transmitting meter readings

Receipt for payment in banking institutions

Calculations of charges for housing and communal services

reference Information

Materials

This year's plans include expanding the area of ​​activity of the RRC to other territories of the region.

So, what is a single payment document (SPD)? This is a receipt, paying for which the one-stop principle works. The ENP saves recipients of utility services from going through endless authorities (of which, by the way, there can be 7 or 8), which significantly saves time, nerves and public health.

The most important and main goal of settlement centers operating in the Stavropol region is to improve the quality of service to the population in the housing and communal services sector, guarantee transparency and honesty of payments for utility resources and, most importantly, increase payment discipline in the region.

Let us remind you that a single payment document can include both housing and communal services and additional ones that come to owners in separate receipts.

To generate a single payment document, readings from individual metering devices are required. The settlement center provides recipients of services with the opportunity to submit them in any four ways: by telephone to the territorial department of the Regional settlement center (the telephone number is indicated in the receipt), through a mailbox (special RRC mailboxes are installed in each apartment building accepted for service), in person at the settlement office center or through the GIS Housing and Communal Services website.

Please note that the final receipts themselves are generated in the settlement system, precisely the one into which all the accruals and information necessary for its formation are collected. The receipt will be delivered to you by the Regional Settlement Center directly to your mailbox. In addition, you will be able to see it in your personal account of the GIS housing and communal services system, and check the correctness of charges for services. This system also provides the opportunity to pay utility bills, send complaints and appeals electronically, and receive information about work and services around the house.

Payment methods are also simple and save citizens from unnecessary time costs. Firstly, online payment is available in GIS, and secondly, EPD can be paid through the bank’s mobile application, including via a QR code. Payments are accepted through terminals and at bank branches. And of course, payment is accepted directly at the offices of regional settlement centers.

— In the Stavropol region, several territories have the opportunity to test the advantages of a single payment document. According to citizens living in apartment buildings who have switched to paying according to the “one window” concept, they now have a lot of time, which until recently they spent uselessly waiting in queues. Only in Mineralnye Vody have two modern and convenient offices of the Regional Settlement Center (RSC) opened, where local residents can pay with one single payment to suppliers of heat, electricity, water, gas, pay for the removal of solid municipal waste, make a contribution for major repairs, pay other housing services,” said the director of the enterprise, Georgy Kaloev.

Let us recall that the Russian Ministry of Construction proposed expanding the rights of Russian citizens at the legislative level. The bill on the introduction of a single payment document, which was submitted by the federal ministry for consideration, will allow citizens to choose the method and form of payment for their utility expenses. It is planned to finally approve it this spring.

In turn, the Governor of the Stavropol Territory Vladimir Vladimirov held a working meeting in January of this year, at which he discussed the development of the housing and economic complex of the region and demanded to reduce the payment burden on Stavropol residents, while targeting executive authorities and municipalities to create the most comfortable communal services for the population conditions.

— I would like to note that thanks to the implementation of the ENP, there has already been a positive trend in payment collection. For us, for our part, combining all utility costs into one “payment” provides an additional opportunity to control suppliers in matters of the validity of tariffs, and this is also another lever to minimize the leakage of funds into the pockets of third parties who act as intermediaries in accepting payments - added the head of the organization.

Reviews

The RRKTs service from AB Rossiya works simply disgustingly. The information in SMS messages about the amount of debt is not true, and it is simply impossible to reach the support service.

Valentina, Belgorod

Extremely unprofessional service from Rossiya AB. If you have paid your debts for utility services using the details from the SMS, this does not mean that the money will go to the account of the municipal enterprise.

Dmitry, Astrakhan

Read also:  How to pay and find out the debt for electricity on your personal account

Subscription to the EPD electronic newsletter

Even though the procedure is simple, people often forget about the need to receive the receipt and repay the costs in a timely manner. For such cases, there is an option to generate an automatic receipt and then send it to the payer’s mobile phone number or email address.

To set up automatic access to the system, residents of the capital must go through the following steps:

• go to the main page of the site and log in to the system;
• opening the “notifications” menu;
• Click on the “settings” button.

To receive automatic payment papers, check the box next to the EPD. For residents of the region, this option is located in the “profile settings” menu.

If citizens do not trust methods of remote payment for housing and communal services, they can use the services of a bank branch. To do this, you need to find your EPD in the system and print it. Considering that not all residents of the Russian Federation use the State Services portal, a copy of the EPD on paper is sent to subscribers by post every month.

Do these bills need to be paid?

Due to the large number of negative reviews and the obvious inadequacy of the service, we do not recommend making payments on the invoices offered in SMS from RRCC and AB Russia. Moreover, you are not obliged to instantly respond and confirm such an automatic payment.

We advise you to open a personal account using the attached personal account and check the actual meter readings and the assigned payment. Through your personal account, you can request a receipt for payment or make a payment through online banking. If you have any difficulties or questions, call the dispatcher of your state unitary enterprise (MUP).

Check the accuracy of the invoices issued by RRCC and AB Russia

Who issues invoices to you through the RRCC AB of Russia?

If you look at the many reviews about such mailings, you can draw the following conclusion: the invoice is issued as payment for utility services. This could be a planned payment for gas, garbage collection, water supply, electricity, and so on.

It can be assumed that your state unitary enterprise (MUP), which provides utility services to the population, is a partner of Rossiya AB and issues invoices to the population through their cash settlement center. The generated accounts are forwarded to the bank, which notifies the client about them.

Many consider such mailings to be a sign of fraud, but there is no deception or trick here. Another point is the incomprehensible amounts that do not correspond to actual utility bills. This situation can happen if you did not submit information on the meters on time and the system automatically calculated the average monthly consumption.

Payment period

The legislation strictly limits the date by which citizens must pay rent. On the territory of all subjects of the Federation - the tenth day of every month. This time limit may vary slightly depending on the provider and type of service.

Regarding the payment processing time, the funds are credited to the supplier’s balance within 24 hours, starting from the moment the transfer is confirmed. It is extremely rare, but delays are possible, so it is better not to delay until the last day with payment, but to compensate for the cost of services earlier. Ready-made EPDs appear in your personal accounts as early as the first days of next month.

Payment of housing and communal services by personal account

What the ENP is is fixed in the legislation, namely in Articles 153, 155 of the Housing Code of the Russian Federation. And there are several ways to deposit funds into service provider accounts. Payment options differ in fees and deadlines. One of the ways you can pay for housing and communal services is by transferring funds to a personal account.

A personal account is assigned in relation to a property through the local branch of the passport office. This is a procedure for assigning a personal code, carried out only with the consent of all persons living on the territory of the facility.

This form of calculation allows citizens to compensate for the cost of utility services only by entering a personal number. This eliminates the need to carry unpaid receipts with you and enter payment and a lot of unnecessary information into the form.

You can use State Services for payment only after adding a personal statement to your own profile on the portal page.