Like any other, consumers are required to pay for utility services in full and on time. The cost of these services is determined in accordance with approved legislative and regional acts. The accrual procedure itself is handled by the management company, the homeowners’ association or directly by the supplier organizations.
After payments for the past month have been made, a paper receipt is sent to each apartment address. Payers make payments accordingly in the amount indicated in this document
. For various reasons, owners do not always have the opportunity to obtain such a receipt, for example, if they are in another city, region or even outside the country, and also if they rent out an apartment to a tenant under a contract and want to control the payment of housing and communal services.
In general, if the owner does not have a rent receipt, you can follow the following instructions:
- Clarify the amount of payments for housing and communal services by directly contacting the Housing Office in person and giving the address of the apartment you are interested in;
- Request information regarding rent payments via the Internet, for example, on the official website of your bank, in the personal account of the service provider organization, on the website of government services, etc.;
- Information about debts can also be found out during a personal visit to the organization that provides the service, or by calling them by phone.
Ability to print a document
If a consumer needs a paper payment for housing and communal services in order to see all the listed services, tariffs, accrued amounts, the receipt can be independently printed by anyone through the Internet resource. For example, you can use the city services page by selecting the “Apartment, Housing and Utilities” tab on it and shouting the “Receive and pay a single payment document” function in the window that opens.
To receive a receipt for payment specifically for your apartment, you must indicate your personal account number, payer code, a regular or debt document is required, as well as the payment period. Based on the results of the entered request, an exact copy of the receipt sent earlier to the address will be provided
. You can view it online, or send it to your email address and then print it out.
Some time ago, a certain state information system for housing and communal services began to function, thanks to which consumers have the opportunity to receive information about charges for utility services in a remote format. From the same resource it is convenient to pay rent, being anywhere and at any convenient time, adjust bills and leave complaints against the management company.
Payment procedure by receipt
The payment procedure for the receipt depends on the payment method. For example, via the Internet there is one payment date, but crediting can take from 1 to 3 days. Therefore, citizens are advised to pay a few days before the payment deadline.
According to Article 155 of the Housing Code of the Russian Federation, utility bills must be paid before the 10th day of the month following the payment period. Sometimes the period may be changed by the company providing the services.
You can make payment in the following ways:
- At bank tellers;
- At post offices;
- Via terminal;
- Through an ATM;
- Through Internet banking;
- Through mobile banking;
- Universal payment systems;
- Through the cash desks of management companies.
Innovative services
In accordance with paragraph ten of Article 161 of the Housing Code of the Russian Federation, the management organization undertakes to provide consumers with free access to information about the calculation of payments, the work performed, and services for repairing the common property of a multi-storey building. Withholding any of this information is contrary to the disclosure standards that have been approved by the government of the Russian Federation
. Moreover, in the relationship between the management organization and the consumer in the field of relations for utilities, the provisions of the law on the protection of consumer rights are applied.
This also means that the rent receipt to the apartment owner can be sent to:
A paper document;- In electronic form to the specified email address;
- In online format on the official website of housing and communal services.
The advantage of receiving payments in electronic format is that the consumer receives payment documents on the same day when the invoice was generated. Each homeowner has the opportunity to download and print a receipt at any time convenient for themselves, check and pay using a payment document in a remote format, while on vacation or a business trip. You can receive and pay the bill of your loved ones
. For the management organization, as well as homeowners' associations, the simplest and most profitable option for sending a payment document to the consumer is the electronic format, since printing and delivery costs are significantly reduced.
Do I need a stamp on the invoice?
Since 2015, it is not necessary for LLCs and JSCs to have a seal. Whether to use it or not is determined by the business entity independently. If the organization has a seal, then the obligation to certify invoices for payment may be provided for in the contract.
According to the Accounting Law 402-FZ, a seal imprint is not a mandatory requisite of the primary accounting document. The Tax Code also does not provide for the obligation to certify it with a seal. Therefore, it is permissible to issue an invoice for payment without printing.
Email from ERC
You can also print out housing and communal services receipts for your personal account if the apartment building is serviced by a single settlement center (SCC). Consumers have the opportunity to receive receipts to their email address by first submitting a corresponding request to the territorial office
.
An ordinary application is written indicating the email address where payment documents should be sent
.
Such an application should be accompanied by a title document for the apartment, as well as a copy of your personal passport
. When presenting copies of documents, they must be certified by a notary; otherwise, you must have the originals with you.
How to print receipts:
- In the personal account of the website of your bank, government services, housing and communal services portal, there is a tab “Receipts for payment of utility services” (the name may change depending on the selected resource);
- The receipt opens in a separate window, from where you can print it immediately.
If a payment document is sent to an email address for printing, go online to your mailbox, open the letter with the required attachment and click the Print button.
Using, for example, Internet banking, you can save a receipt directly from the website and then print out the already saved document.
Information content of the receipt
Since some changes were made to payment documents for convenience back in 2022, there is no longer a need to carefully study their contents. Today, the document contains a number of complete information about what services are provided, what tariff is applied, what the cost of each service is and the total amount to be paid
. These changes also made it possible to reduce cases of fraud on the part of the management organization, as well as its individual employees. Thus, previously, payments could contain non-existent amounts, but in 2022, payers can clearly see how this or that amount arose.
On the other hand, certain inconsistencies may arise in these same documents, for example, due to a technical error or an error by an employee of the management company. Based on this, before paying, it is advisable to check the data indicated in the receipt, and, if anything is in doubt, clarify this issue directly with the utility companies.
When an error actually occurs and is recognized by the management company, the latter is obliged to make a recalculation, as a result of which the payer will pay less next month. In the case when the management company changes, the personal account number and, accordingly, the receipts change
. Local governments are required to notify residents of this in writing within ten days. Such notices are also displayed on the official website of the city administration.
24.12.2018
, Sashka Bukashka
Since June, most residents of apartment buildings have received receipts for payment of utility bills on new forms. They were approved at the end of May last year, significantly expanding the list of information that the payment must contain. Let's take a closer look at the innovations and figure out what bills for housing and communal services will come to us in 2022.
Most apartment owners are accustomed to paying for absolutely all housing and communal services with just one receipt. It is regularly delivered to each apartment, and it is very convenient: to see all your obligatory utility payments in one place
.
We have already talked separately about how to decipher all the lines in a housing and communal services receipt, but the payment form changed at the beginning of June 2022
. The Ministry of Construction of Russia issued Order No. 43/pr dated January 26, 2018, which updated the receipt form for payment of fees for the maintenance and repair of residential premises and the provision of housing and communal services. It now contains more mandatory information and even has a special identifier.
A single payment document, what is included in it, and how it will change from July 1, 2021
Residents of apartment buildings receive a single payment document (UPD) every month for housing and communal services. The document lists services from different providers, and at times it is difficult for residents to understand them.
What is a receipt for housing and communal services, what is included in it and how to read it correctly, explains Vladimir Shabaldas, deputy head of Korolev’s administration.
– Vladimir Leonidovich, what refers to accruals for housing services and in what form are they placed in the EPD?
– Accruals for housing services are placed at the top of the single payment document and, as a rule, are reflected in the receipt in a combined form in the line called “Maintenance and repairs.” The provider of this comprehensive service is the management company.
– What is included in these services?
– These are works on the maintenance of common property and home repairs, improvement of the local area, cleaning of common areas, maintenance of the elevator, etc. A full list of services for this line in the receipt is provided for in the house management agreement and, as a rule, is posted on the management company’s website.
– What is included in the column “Maintenance of common property”?
– The main share of communal resources is consumed by residents, but a small part of the resources goes to maintaining the house and maintaining common property. This includes lighting of common areas and the resources necessary for cleaning them and maintaining the local area, for example, water for watering flower beds and wet cleaning of entrances. Since 2021, general house needs have moved from the category of communal to housing. Payment for these services is calculated depending on the degree of improvement of the apartment building and is reflected in the receipt as a separate line for each type of resource.
– Are there fixed prices for these services and by whom are they regulated?
– Tariffs for housing and utility services in the Moscow region are formed by the regional committee on prices and tariffs. Every year, from July 1, prices are reviewed and new tariffs are approved; their growth is limited by the maximum payment index for citizens. It is established by the Government of the Moscow Region and currently amounts to 3.6 points.
The tariff was not revised last year and remained at the 2019 level, this was due to the epidemiological situation and the desire to support residents. I would like to note that the decision to change the tariff can only be made by the City Council of Deputies after a comprehensive discussion of the validity of such changes.
– We have a receipt for housing and communal services, please explain what can be classified as communal services?
– Utilities include all services related to the consumption of a particular resource, including cold and hot water; electric and thermal energy, gas, water disposal, municipal solid waste management, that is, garbage removal.
– Who supplies these services?
– The utility service provider can be a management organization or a resource supply organization if the resident has a direct contract. In the column “Management of solid waste”, the supplier is the regional operator for the management of municipal solid waste.
– What modern payment methods could you recommend to residents?
– Representatives of the older generation are accustomed to paying receipts at cash desks, as has been the case for many years, but progress does not stand still. Today, the majority of residents, including the older generation, successfully master paying for housing and communal services online. Payment can be made through any bank, but almost all of them charge a fee for making the payment. You can use the service Mosobleirts or Nedolzhnik.rf, they work without commission.
Since June 1, Nedolzhnik.rf has become an agent for receiving payments from Mosobleirts; the portal has the opportunity to pay the full amount of the EPD, including electricity and gas supply. Using your personal account number on the website, you can check whether your management company is connected to this system. In addition, responsible payers can count on gifts and discounts from partner companies as part of loyalty programs.
– Can additional payments be included in the receipt?
– At the request of the resident, additional services can be reflected in his single payment document, for example, maintenance of in-house gas equipment (VKGO maintenance), cable TV, intercom service. The cost of services is calculated based on the prices of the service provider.
If you have any questions about charges for housing and communal services, you can always contact your management or resource supply company, as well as the housing and communal services department of the city administration.
Source:
https://in-korolev.ru/novosti/obschestvo/edinyy-platyozhnyy-dokument-chto-v-nego-vklyucheno-i-kak-on-izmenitsya-s-1-iyulya-2021-goda
Payment IDs
Let's figure out what this new form of payment document looks like in 2022. Everyone pays housing and communal services, so the information will be useful to every resident.
Officials have made a lot of changes to the utility bills, but the main thing is the appearance in it of two new fields for identifiers generated in the Housing and Communal Services GIS:
- one identifies a specific payment document;
- the second is a single personal account of the payer.
Let us remind you that the GIS housing and communal services system is a unified information system, which necessarily includes all suppliers of utilities and related services, as well as organizations that service apartment buildings (management companies, HOAs). It contains information about objects, services, tariffs and other important information.
.
Homeowners can connect to the system and control their payments, received services, and even make payments
.
In fact, a paper receipt for housing and communal services duplicates the payment information generated in the GIS housing and communal services for the corresponding month
. Thanks to the appearance of identifiers in payment slips, data on payments made through a bank using a paper payment slip automatically enters the Housing and Communal Services GIS.
New housing and communal services receipt form: composition
In addition to the appearance of GIS housing and communal services identifiers, the payment system now contains more information for payers. That is for us
. Now the payment document for housing and communal services 2022 consists of six sections:
- Data of the payer and service provider.
- Data on the readings of individual metering devices (meters).
- Calculation of the amount of payment for the maintenance of residential premises and utilities.
- Reference Information.
- Calculation of the amount to be paid taking into account installments.
- Data on the payer’s recalculations (additional accrual +, reduction -).
Thus, right in the receipt itself, the owner or tenant of the apartment will be able to see all the information about the payments made to him for the maintenance of common property for each type of resource, as well as the tariff and volumes of his consumption of various resources for the month. The receipt will also contain information about the balance, fines and penalties
.
It is noteworthy that there is more information, but, on the contrary, there are fewer sections
. In the previous version of the receipt there were eight of them.
What are we paying for? We sort out utility bills
Every month we receive a payment document/receipt for payment of fees for the provision of utility services. From time to time, residents have a question: where did this or that amount in the payment come from? To learn how to figure out on your own where the numbers and lines come from, let’s look at the receipt for utility services in detail.
General receipt
SECTION 1. INFORMATION ABOUT THE PAYER
.
The top line displays the billing period - the month for which the accrual was made. The section also contains personal information about the owner, address, information about the area of the apartment. The area of housing plays a role in calculating fees
for the maintenance and repair of a house, as well as in calculating the amount of resources spent on maintaining common property, that is, the amount of water that was spent on washing floors, walls, windows in the entrance, watering flower beds or, for example, electricity - for the operation of the elevator and light bulbs.
Information about the payer Common property includes: inter-apartment stairwells; stairs; elevators; elevator and other shafts; corridors; attics; basements, roofs; mechanical, electrical, plumbing and other equipment located outside or inside the house and serving more than one room; the plot of land on which the house is located, with elements of landscaping and landscaping. Next to the “Area” section there is a column “Number of residents/registered”
. It is important for those who do not have individual metering devices installed. They pay for utilities and services according to the standard established by the regional government. The standard depends on the number of people registered in the apartment, and not on actual consumption.
The standard is a conditional value calculated on the basis of the average human needs for water, heat, and electricity consumption.
Established by the constituent entities of the Russian Federation. Immediately below the area data are payment requirements for the tenant.
If you see any amount in the
“Underpayment for the billing period”
, although you are sure that you have paid every penny, then there is no need to panic. Payments could be delayed, for example, at the bank. In any case, this money will be taken into account when creating the payment for the next month.
Always keep your receipts; they will help you prove that you paid your bills in unexpected and controversial situations. The law in Russia does not provide for a clear storage period. Here it is recommended to take into account the limitation period when the plaintiff can sue the debtor. According to Art. 196 of the Civil Code of the Russian Federation, it is three years.
The line below is the amount to be paid for the billing period.
These are accruals for the past month, based on meter readings in the apartment.
A detailed description of this amount is reflected in section 3.
Below are “Payments for the billing period”
— they indicate payments received for the previous month.
Below them in bold font is a summary line that contains all your monetary obligations to the company for the current month, taking into account past debts or overpayments
.
This is the amount that needs to be paid.
The date of the last payment is indicated next to it - the day when you last paid for housing and communal services.
The same section contains the personal account number of the virtual subscriber service
. This number and password are needed to enter the homeowner’s personal account on the website www.krasinform.ru or krk-online.sibgenco.ru - the address is indicated in the receipt. In your personal account, you can submit cold and hot water meter readings, view your payment history and all your receipts for the last year.
Under no circumstances tell anyone your personal account number or password.
If you suddenly think that someone knows your password, you should change it. You also need to know your personal account number when paying for services through payment terminals. Using them is quite simple, but keep in mind that you may be charged a commission. SECTION 2. INFORMATION ABOUT THE SERVICE PROVIDER AND PAYMENT RECIPIENT
Contains information about the organization that provides utility services: heat, water, heating, electricity, gas and other resources.
Information about the service provider and the payee
JSC Yenisei Territorial Generating Company (TGK-13) (part of the Siberian Generating Company) - heating and hot water;
LLC "Kraskom" - cold water and wastewater disposal.
The line below contains the name and details of the payment recipient. LLC "Siberian Heat Sales Company" (part of the structure of SGC).
SECTION 3. CALCULATION OF THE AMOUNT OF PAYMENT FOR PUBLIC SERVICES.
The next six lines relate to utilities that apartment residents consume individually, that is, within their living space.
Calculation of utility fees class=”aligncenter” width=”1024″ height=”222″[/img]
In the third column
The volume of consumption for heating, hot and cold water, and water disposal is given, according to meter readings.
Fourth
- refers to the resources spent on maintaining common property. The management company makes the accruals for them and, therefore, it will display them in its receipt.
Fifth
- tariffs established by the state - the Ministry of Tariff Policy of the Krasnoyarsk Territory, for each resource.
If we multiply the indicators of columns 3 and 5, we get the amount of payment for utilities - This is the sixth column
.
Help: with installed metering devices, residents pay only for actual consumption, so they can reduce water or electricity costs if necessary. In the absence of meters, payment occurs according to the standards established by the government of the Krasnoyarsk Territory. The amount of payment depends on the number of people registered in the apartment.
The penultimate line in the third section “ Total for utilities Total payable for the billing period ”
- the sum of all charges and recalculations for utilities for a single apartment. If you have no debts, then it will match the amount in Section 1.
Information: All tariffs in receipts are set on the basis of regulatory documents approved by the government agency. Tariff is a conditional value that determines how much 1 cubic meter of water, 1 Gcal of heat, 1 kilowatt of electricity costs. It is established by a state body - the Ministry of Tariff Policy of the Krasnoyarsk Territory.
SECTION 4. REFERENCE INFORMATION
Help information in the payment order
The second column contains information about water consumption standards
. This information is intended for those who do not have individual meters installed. The figure will remain unchanged until the standard changes. Those residents who have acquired meters can see the transmitted readings in the fourth, and the volume of consumption in the fifth column of the receipt. The date of the last reading is indicated in the third column.
For residents whose apartments are not equipped with meters, from January 1, 2017, the amount of the standard for water and electricity increased by 1.5 times.
Below are consumption standards for general house needs (we wrote about what this is above) and the volume of resource consumption by the house as a whole, based on the readings of common house meters, if they are installed in the house.
SECTION 5. INFORMATION FOR PAYER
In the fifth section, as a rule, residents are warned about upcoming recalculations/adjustments, tariff changes, the deadline for checking meters and other important events that the homeowner needs to know about. For example, in the receipt that we give as an example, residents are informed that as of 01/01/2019, tariffs for heating, hot and cold water and sanitation have been changed.
Information for the payer
SECTION 6. INFORMATION ABOUT RECALCULATIONS
Contains information about all recalculations. Recalculation for housing and communal services
represents a deduction of previously overpaid funds or an additional payment for the actually consumed resource, both for individual consumption and consumption of the home as a whole. This is the case if communal meters are installed.
According to Federal Law No. 261 “On energy saving and increasing energy efficiency and on introducing amendments to certain legislative acts of the Russian Federation,” all residential buildings and apartments must be equipped with water, heat and electricity meters.
Information about recalculations
Payment for residential premises and utilities is paid monthly by the tenth day of the month following the expiration, unless a different period is established by the apartment building management agreement.
What's not on the updated receipt?
Officials removed all data on major repairs from the updated form. Now you will need to pay for it on a separate receipt. Therefore, sections such as:
- 7. “Calculation of the amount of contribution for major repairs”;
- 8. “Information for making a contribution for major repairs.”
So, what was once a single payment document for housing and communal services is now divided into several receipts.
Also, advertising will no longer be placed on payment documents for housing and communal services. This is determined by amendments to the Housing Code of the Russian Federation, which came into force at the end of April last year.
.
Now (in 2022) only socially significant and reference information for citizens is allowed to be placed on forms
. In addition, there is practically no space left on the form for this.
What does the new housing and communal services payment form look like?
The receipt for payment of housing and communal services has become two-sided. The first sheet contains sections from the first to the third (the most voluminous of all), and the second contains all other sections
. The updated form looks like this:
Sample receipt for payment of utilities 2022, front side:
Receipt form for payment for housing and communal services 2022, reverse side:
Please note that two identifiers are located at the very beginning of the form. This is how the housing and communal services receipt for 2022 begins (the sample was compiled by the editors of the Sashka Bukashka website):
You also need to remember that the form approved by the Order of the Ministry of Construction of Russia is not mandatory, but recommended or “approximate,” as stated in the order itself. Therefore, each management organization or homeowners association has the right and opportunity to transform the form of the payment document to suit their needs
.
The main thing is that any form developed independently by the service provider must retain information about identifiers in the GIS housing and communal services system
. After all, it is through them that the tenant has the opportunity to check the correctness of all the accruals made and the accounting of the payment made by him.
You can download and print the new receipt below the article.
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24.12.2018
24.12.2018
24.12.2018
The constant presence of light, heat, water and gas in the house is taken for granted by modern people. But you must pay for all services provided, which is why there is such a payment document as a receipt for utility bills
. Given the constant reforms in the housing and communal services sector, some changes have also affected payment systems.
general information
Form 22-Housing and communal services (housing) - information on the work of organizations providing services in the housing and communal services sector in the context of the reform - for 2021 was approved by Rosstat order No. 414 dated July 18, 2021. In this order you can find the form itself, as well as detailed instructions for filling it out.
The form must be submitted quarterly within 30 days of the reporting period. That is, the deadlines are:
- first quarter - until April 30;
- first half of the year - until July 30;
- 9 months - until October 30;
- year - until January 30.
All indicators are given on an accrual basis. The completed form is submitted to the territorial body of Rosstat at the place of registration of the company. You can do this electronically or on paper (come to Rosstat in person or send documents by mail).
General contents of the receipt
A receipt is a payment document created in such a way that all payments and charges are transparent and understandable to everyone. The information displayed in payment slips is almost always identical
.
There are differences depending on the type of property, as a private or multi-apartment building comes with a different range of services. For example, private owners will not have a payment item for intercom in their receipts due to its absence
. Also, the form of payment may differ depending on the specific housing and communal services management company.
A standard payment receipt form contains the following information:
- payer's personal account;
- FULL NAME;
- period for calculation;
- address of the property for the maintenance of which payment is assigned;
- information about the type of property;
- total area;
- how many people are registered;
- information about the service provider company: contacts and bank details;
- information about the supplied utilities: in what units of measurement they are calculated, prices and tariffs, presence or absence of debt;
- the volume of resources for the estimated period, as well as per house;
- the quantity of a specific service or resource delivered over a specified period of time;
- data according to the meter or according to the tariff;
- recalculation information;
- data on the availability of benefits and subsidies.
Every month, the consumer is obliged to pay invoices for services provided on time.
You can download the payment form using this link.
Filling Features
You must enter some data on your utility bill yourself, according to meter readings and other information. When filling it out yourself, you must adhere to several recommendations:
- Enter the month and year of the estimated payment period in numbers;
- Enter the payment amount and meter readings;
- Total total amount for all services;
- The “paid” field indicates the final amount;
- Date of payment and signature of the payer.
If there are strikethroughs and corrections in the document, it will not be considered valid. If the information entered is incorrect or it is filled out incorrectly, it will not be accepted for payment.
Features and changes
The form of any payment receipt always contains an indication of the year and month for which the subscriber is billed for services. In this case, there can be two charging options:
- For the current month.
- For the previous month.
It all depends on what agreement was concluded with the management company. Resources consumed according to the installed meter are paid according to actual consumption: the subscriber takes monthly readings, enters them into the receipt and pays for the volume used.
If there are no meters, there is a fixed tariff for paying for energy resources, which is set by utility services in accordance with the requirements of the Russian government and legal norms. In this case, the size of the fee directly depends on the area of the room and how many people are registered in it
. If there is incorrect data, the payer of services may submit a request for recalculation.
It should be noted that since the billing period for 2017-2018, the standard form of receipts has been supplemented with a new line about payment for the collection and removal of MSW (municipal solid waste). This fact did not have any impact on the final payment amount, but the service itself was provided by the hotel utility service point
. This change is due to the reformation in the system of recycling and removal of garbage waste, since now such responsibility is assigned to regional structures.
What is the responsibility for failure to submit 26-ZhKH?
In case of failure to submit the specified report, the organization faces punishment in the form of a fine (Article 13.19 of the Code of Administrative Offenses of the Russian Federation):
- for officials: 10-20 thousand rubles, for repeated violations - 30-50 thousand rubles;
- for an organization: 20–70 thousand rubles, for repeated violations 100–150 thousand rubles.
In addition, Art. 3 of the Law of the Russian Federation “On liability for violation of the procedure for submitting state statistical reports” dated May 13, 1992 No. 2761-1 provides for compensation to the state statistics body for damage caused that arose as a result of untimely submission of a statistical report.
How to fill it out correctly
A correctly drawn up and completed document is a guarantee that payment will be made on time and as intended, and the receipt will have legal force in the event of disputes with housing and communal services, for example, regarding debt for electricity.
Fill out the document correctly. To do this, study the samples provided by management companies and service providers and follow a few simple requirements:
- the form of any receipt for water or electricity, light or gas must contain clear information about the billing period. If the payment order does not have this item in the original version, you must enter it in your own hand;
- do not make mistakes, blots or cross-outs, this will make the document invalid;
- be sure to indicate the payment amount for each service, meter readings, if any, and the total volume.
The amount of payment indicated in the “paid” column is not subject to further changes. A correctly completed receipt will be accepted at a utility payment point or bank branch.
Differences in receipt types
Despite the fact that all receipts are made in the most convenient format for consumers to understand and their form is generally similar, there are three payment options:
- For those who have meters.
- For residents of the private sector.
- For residents of apartment buildings.
If the calculation is carried out using meters, the form contains fields for entering readings on them, as well as an algorithm for making the calculation yourself. If you have several water meters in your house, then the calculation is simplified, since there is no need to summarize the data from different meters. Currently, it is allowed to install three meters per service supplied.
Electricity is a mandatory service provided by management companies, since light and electricity are integral attributes of modern life, and citizens consume this resource in large quantities. But sometimes electricity bills for certain categories of citizens are disproportionately high.
Let's give an example: someone in their house uses only light sources and a TV, while someone uses a huge number of gadgets that consume electricity. In this case, the first category pays the same amount as the second.
Similar situations occur when payment for resources is carried out at a standard rate: that is, the monthly norm, according to established rules, exceeds the actual one. The solution would be to install meters, including for gas and water, which will allow you to control and regulate the volumes consumed.
It is worth paying attention to the fact that there has been a change in receipts for those paying for utilities according to standard tariffs. Instead of consumption volumes there is now “consumption standard per person per month”
. Thus, electricity is calculated based on the tariff plan for energy consumption for each individual person.
ADVICE! It is recommended to keep paid receipts for 3 years.
Knowing how to correctly fill out a receipt for water supply or any other resource, each subscriber will be able not only to calculate the correct amount to be paid, but also to see incorrectly calculated interest, penalties, and non-existent recalculation. And accordingly, request a recalculation in order to avoid unnecessary expenses.
In accordance with current legislation, each citizen must pay for the utility resources consumed in accordance with the tariffs indicated in the receipt provided to him.
Today, a receipt is the main document that contains all the information that citizens may need in order for them to understand how much and for what exactly they need to pay the state.
However, many people simply do not know what a standard sample rent receipt looks like.
Definitions
A single receipt for utility services differs from a standard document in this category in that it indicates payment not only for a specific utility service, but for all those provided to the citizen.
At the same time, just like a standard payment document, it includes several key sections:
- information about the payer;
- details of the management organization to pay for utilities;
- calculation of the amount of payment for the resources provided.
In addition, the single receipt also includes sections that indicate the exact amount of payment for the maintenance of the property, as well as all kinds of repair work. It should also contain accurate readings of the meters installed in the apartment, consumption standards for each person established by current legislation, and a lot of other information useful to the consumer.
In particular, it is worth noting the fact that modern payment documents include additional information about marginal indices that should be used in the process of adjusting utility tariffs in a particular region.
Thanks to this, residents can completely independently check how correctly the authorized employees of the management company calculated the amount of payment for a certain period of time.
The updated receipt also provides that payment for electricity can be paid in accordance with different modes, depending on the territory in which region the specified citizen lives.
For example, in some areas, collection of utility services is carried out in accordance with established social norms, and in others, specialized two-component tariffs are used, at which citizens pay for water supply. All these nuances are initially taken into account in the process of drawing up a new receipt.
It is worth noting the fact that the Ministry of Construction has published recommendations, according to which the single receipt should contain contacts that allow interested citizens, if necessary, to contact directly authorized representatives of the territorial office of the housing inspection.
Thus, anyone can call the specified phone number in order to obtain the required clarifications or complain that the invoice was not issued in accordance with the current legislation.
In order to avoid any difficulties that citizens often encounter when using payment documents, it is worth remembering a few key terms:
Payment document | It is a specialized form of receipt, which is compiled by an authorized service provider, a management company, or any other organization that is involved in calculating payments. |
Payment document details | They represent the information that citizens require to execute the issued payment. |
Barcode | This is a specialized designation on a payment document, with the help of which all the necessary information can be transmitted in a special encrypted form (required in order to pay for utilities using electronic terminals remotely). |
Sample receipt for rent
What details are included in the invoice?
Since there is no unified form of the document, the mandatory details for it are not established. Typically the invoice contains the following information.
- Date of document generation.
- Serial number. Accounts are numbered from the beginning of each calendar year.
- The validity period of the document, if it is not specified in the contract. This detail is especially relevant for an offer invoice, because payment after the deadline may not lead to the conclusion of an agreement and the money will have to be returned. If the invoice for payment is issued under a valid agreement, then a delay in payment may lead to the accrual of a penalty, penalty or fine.
- Names and addresses of the recipient and payer. They must comply with the contract, but in some cases exceptions are allowed. For example, the address may change due to a move, or the name may change as a result of reorganization.
- TIN, KPP, bank details of the recipient of funds. If the details differ from those specified in the contract, this must be reflected separately in the invoice, writing: “Attention! Bank details have changed."
- Name of goods, works or services. If you need to issue an invoice for payment on the basis of an agreement, in this column, instead of a list of goods or services, you can indicate: “payment for goods (services) under the Agreement...”
- Total amount to be paid. It is usually indicated in words to avoid numerical errors.
- Amount of VAT or lack thereof.
- Job title of the person who prepared the invoice and signature with transcript.
Now it is becoming a rule of good manners to also indicate the company’s website and e-mail.
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The document can be signed by the head of the organization or an authorized employee on the basis of a power of attorney. Also, the account may have two signatures, if this is provided for by the internal document flow rules.
When should an invoice be submitted? This point is not provided for by law. Typically, an invoice is generated simultaneously with shipping documents or after signing a certificate of completion of work or provision of services. Sometimes the deadline for issuing an invoice for payment may be stipulated in the contract.
To issue an invoice, you do not need to use special programs; you can download a free Word or Excel template and prepare your own form with the necessary details of the seller or service provider. An xls file is better suited for these purposes; it can use formulas for the necessary calculations. Since there is no mandatory single form, you can make your template unique and recognizable.
To further simplify the procedure for sending an invoice, use a specialized online service. The document from the service does not have to be downloaded and printed; you can send it to the counterparty using a link in any convenient way. The online invoicing program allows you to automatically generate invoices with and without VAT, fill in the buyer’s and seller’s details using the TIN, and the name of the bank using the BIC, check the correctness of the specified data (TIN and current account number), correctly indicate the amount in words, allow you to sign and seal. Below you can see a sample of a document created in the service.
Issue an invoice online Completely free and without registration
Important parameters
In order to use a payment document correctly, it is worth remembering several key points related to this document.
Document role
The current legislation does not establish any requirements in accordance with which the procedure for filling out a receipt for payment of utility services must be carried out, and therefore authorized employees of management companies are guided by different regulatory documents.
For example, the Housing Code specifies the key features of filling out payments, while the Rules for the provision of utility services No. 354 talks about how to indicate the relevant details.
In 2022, the Ministry of Regional Development published its own Order No. 454, which specifies a recommended form for filling out payment documentation. Today, there is another type of receipt developed by the Ministry of Construction, since much more information is entered into it, and it itself is issued in a single copy.
The receipt for payment of utilities indicates the amounts required for cleaning the area adjacent to the house, removing garbage, cleaning public property, and also maintaining various utility networks in appropriate condition.
You can obtain this form in different ways:
- download from the relevant website of the management company;
- contact the post office;
- format it yourself in a specialized text editor.
In the vast majority of cases, residents can receive unfilled payment documentation forms from the management company, but in some situations the papers simply do not reach the end consumer. It is worth noting the fact that, in accordance with current legislation, this fact cannot be considered a serious argument for not making a payment.
The difference between the new form
The key difference between the new type of receipt and the previous one is the transparency of all the information contained in it. In the process of paying the required amount to the cashier, the payer can initially find out what exactly he is paying for. It is worth noting the fact that each management company often develops its own formats for such documents, but in any case, the main sections will look exactly the same.
The question of when exactly the provided utility services will be paid is decided solely by representatives of the management company, but payments for consumed resources, the volume of which is established in accordance with meter readings, are always made only for the current payment period. If an inaccuracy is discovered in the process of taking indicators, then in this case the possibility of recalculation is provided.
The vast majority of formats include separate lines indicating the total number of residents living in the specified area. This is quite important for owners of real estate that do not have specialized metering devices, since in this case it is the number of people that will represent the key element on the basis of which the amount of energy consumed and the subsequent calculation of the cost of utilities are carried out.
If any member of the owner’s family is absent from the apartment for a long period of time, he can submit an application to the management company requesting a recalculation, but the fact of absence will need to be proven.
In comparison with the previously existing version of the receipt, the new form includes seven sections:
- information about the client and the company to which the services are provided;
- the total amount of money required to pay for utilities;
- accurate calculation of the required payment amount;
- reference Information;
- necessary information on how the recalculation is carried out;
- calculation of payment indicating installment payments;
- any notices to the consumer.
All of the listed sections are necessarily included in the new format, which must also be filled out in full compliance with accepted standards.
How to find out and use
Today, the vast majority of citizens are active users of the Internet, and therefore, over time, specialized Internet services from various government bodies have also begun to actively develop. Thanks to this, each person can submit requests remotely and find out all the information they need without even leaving home, and in particular, you can also find out your own personal account number by indicating the exact postal address of the property in which the person lives.
If a person is a client of Sberbank, then in this case he can use the online services provided by this company in order to pay for supplied utilities, but in order to obtain all the necessary information about the personal account, he will need to find out his own address.
All of the listed methods are relevant if payment receipts have not been saved, since they must necessarily indicate a personal number even if for some reason it was changed or divided into several separate ones.
Purpose and where the number is located on the form
A personal account is an array of data belonging to one specific property (apartment, dorm room, etc.). This data array includes such components as:
- Information on registered and living citizens.
- Share size per owner.
- Data on residential premises (number of rooms, area, etc.).
- The volume and size of utilities (including the types of services consumed by the resident).
- Information on debt and received payments (calculation data and received payment are verified).
In order to somehow identify such personal accounts, each management company assigns them unique numbers. It is worth noting that the personal account number will be the same for everyone who has a share in the same property.
Reference! A personal account is usually abbreviated as LS. Its number consists of numbers, the set of which is determined by the management company.
On the receipt, the personal account number is written in a visible place, mainly at the top, where the period for which the receipt is issued is indicated. It may be duplicated on the right or left in a smaller font. It looks like this: LS ХХХХХХХХХХ, where ХХХХХХХХХХ is a set of numbers.
Information included in the sample rent receipt
The settlement document is a payment order used to pay for utility or housing services. It must indicate the address where the payer lives.
In addition, the paper also contains the following information:
- volume of electricity consumed;
- volume of gas consumed;
- the volume of heating required to heat the property;
- the volume of water indicated for hot and cold separately;
- volume of water withdrawn;
- the amount of payment required to carry out current or major repairs of a building, as well as common property.
Other paper parts
The current sample of filling out a receipt for payment of utility services includes a lot of different data that can be useful to the consumer, and therefore it is worth considering the key features of this paper in advance.
Receiving and filling
As mentioned above, you can receive a payment document via mail, as well as to the specified email address. In some cases, it is possible to independently fill out the document with the necessary data.
In the vast majority of cases, utility service providers independently distribute receipts to consumers, but in some situations the document may simply not reach the recipient, and the law in this matter is quite strict, since the absence of a payment receipt cannot be cited as a weighty argument for late payment of utility bills. services.
Thus, regardless of whether the consumer has received payment documentation, he will have to make the payment within a strictly established time frame, since otherwise a corresponding penalty will be charged.
If a person fills out a payment document independently, he will have to indicate the following information in it:
- individual personal account number;
- billing period;
- own full name;
- address of the property for which utilities are paid;
- real estate data;
- a list of services that are paid by the citizen;
- the amount of resources provided during the billing period;
- the volume of certain utilities provided during the billing period;
- indicators of metering devices;
- data on the recalculation of utility bills;
- all kinds of benefits or subsidies;
- an agreement to provide a deferment or installment plan for payment of utility services.
Explanation of abbreviations and calculation formulas
The receipt may contain certain abbreviations that may not be clear to most citizens, and they mean the following:
PU | Indication of the individual number of metering devices. |
Pl. O/F | Indication of the residential and total area of the property. |
Register/stay | Number of registered and actually living citizens. |
USZN | Management of social protection of the population. |
General house area | The area of all residential and non-residential real estate located on the territory of the building. |
ONE | General needs. |
F/F | Housing stock. |
IPU, ITU | Individual device or individual metering point. |
KTU, ODPU | Collective point or common house metering device. |
MOP | Common areas. |
Explanation of all meanings
A payment document for utilities, in addition to the amount payable, contains certain data that can be difficult to decipher. The document itself is a form indicating the addressee and a table containing a list of services, tariff, amount to be paid and deadline.
But, you need to figure out what to pay for in order to avoid mistakes and recalculations, which also happens. To do this, it is important to know what information should be on the receipt and how it is deciphered.
the abbreviations and calculations indicated and not always clear on the receipt
- The PU number is the meter number;
- Pl. O/L - total and living area, which is summed up from all available rooms;
- Register/stay — the number of persons officially registered and actually living;
- USZN - Department of Social Protection of the Population. They resolve issues regarding housing and communal services subsidies;
- ODN - general house needs;
- L/F - housing stock;
- IPU, ITU - individual metering device (i.e. meter), individual metering point;
- ODPU, KTU - a common building metering device, a collective metering point (the meter in a high-rise building is shared);
- MOP - common areas (for example, a staircase or courtyard).
Now let's look at how payment is calculated in receipts from companies providing services.
Hot and cold water supply is charged by the service company supplied based on meter readings, or from the actual supply of water to the apartment, according to accepted tariffs, for each person registered in the apartment. For communal hot and cold water supply, payment is divided among all residents of the high-rise building.
Calculated using the following formula:
Vsnab = Vv * Tariff or Vsnab = Number of people. * Standard * Tariff (in the absence of a meter)
Where:
- Vsnab - amount for water supply;
- Vв - volume of water consumed according to the meter;
- Tariff - the cost of m3 of water established by the regional administration.
The drainage column implies payment for the removal of used water through the sewer system, its delivery to treatment facilities, treatment and/or disposal. To calculate water disposal, you need to multiply the amount of water that was used according to the meter by the established water disposal tariff. First, count cold water, then hot. The results obtained are added up, and this will be the amount on the receipt. If a meter is not installed, payment will be calculated based on water consumption standards.
The formula is as follows:
Votv=(Vхв * Tariff) + (Vgv * Tariff)
Where:
- Vхв - volume of used cold water according to the meter;
- Vgv - volume of used hot water according to the meter;
- Tariff cost per m3 of water established by the regional administration in accordance with the legislation of the Russian Federation.
In high-rise buildings, when calculating drainage, the calculation is made according to the indicator of the general building meter, and not for each apartment separately. And if it is not there, the management company calculates the payment in accordance with current standards. But citizens, if desired, can install a personal water meter and, after sealing it, recalculate the payment.
Heating involves payment on a receipt not only for your living space, but also for the entrances. Accrual depends on the presence/absence of a counter. If there is no meter, calculations are carried out throughout the entire heating season, taking into account the total area of housing, consumption standards and tariffs.
The formula looks like this:
O = Standard * Sq * Tariff
Where:
- Sq - apartment area;
- Heat consumption standard established by the regional administration in accordance with the legislation of the Russian Federation;
- Gcal cost tariff adopted by the regional administration.
If a heating meter is installed on the house, provided there are no heat meters in the apartments, the calculation will be as follows:
O = V * (Sq/Sd) * Tariff
Where:
- V is the volume of heat used, according to the common house meter;
- Sq - apartment area;
- Sd is the total area of the high-rise building;
- Rate.
If a heating meter is installed on the house and there are meters in the apartments, then the calculation will be as follows:
O = (Vkv + Vodn x (Skv Sd)) * Tariff
Where:
- Vkv - volume of heat expended according to individual meter readings;
- Vdn - heat consumption for general house needs;
- Sq - apartment area;
- Sd is the total area of the high-rise building;
- Rate.
Electricity charges , as in the case of calculations for other services, depend on the presence or absence of meters. If available, all meter readings are multiplied with the current tariff + payment for electricity for general house needs (for example, an elevator or staircase lighting).
Also, the new utility payment will indicate the amount for housing maintenance , which is calculated by multiplying the number of m2 by the accepted tariff. There may be additions and adjustments to the list of services.
The main list includes the following items:
- Technical maintenance of building structural elements;
- Maintenance of engineering equipment and gas in-house equipment;
- Cleaning and landscaping the area around the house and MOP;
- Garbage disposal;
- Pest control (mice, cockroaches, etc.);
- MOS lighting;
- Repair and maintenance of elevators, chimneys, ventilation, garbage chutes, etc.