How to pay housing and communal services through Sberbank? Step-by-step instruction

What housing and communal services can be paid through Sberbank online

The bank allows you to pay for most household services, for example:

• electricity;
• water;
• gas supply;
• Internet;
• TV;
• intercom;
• parking space and more.

Despite the many branches, you can pay online for almost all existing types of services through Sberbank. This is explained by the fact that, due to the popularity of the bank, long queues constantly accumulate in the branches. The company's management is trying to optimize the funds transfer process to solve the problem.

Commission amount

As with traditional transfers, the bank charges a commission of 0 to 3%. This is a fee for bank services. The amount depends on the transfer method and the bank’s agreement with the supplier. For example, a company can pay an agreed percentage for its clients, then the bank does not charge a commission. Payment for housing and communal services through Sberbank is made with the following commission:

• 1% – automated and remote payment via the Internet;
• 1.2% – by card through the terminal;
• 2% – in cash through terminals;
• 2.5% – by card at the cash desk;
• 3% – in cash at the cash desk.

If the payment is made via the Internet, the commission amount cannot exceed 500 rubles. This method is the most budget-friendly.

From January 1, utility bills will be subject to a bank commission

On January 1, 2022, Government Decree No. 1164 of the Russian Federation will come into force, which directly prohibits the inclusion of bank commissions in the tariffs of companies in the housing and communal services market. Therefore, each payment may be subject to a fee. PJSC Permenergosbyt told us how to avoid paying bank commissions.

Mon 25 Nov 2022, 11:28

Photo: rg.ru

Previously, service providers had the right to enter into an agreement with a bank or other payment acceptance operators. The agreement fixed the volume of bank commissions and the average volume of payments that the operator would accept in the future tariff period. The commission amount was included in the tariff of the housing and communal services company, and was subsequently compensated by this company to the bank

. Typically, payments were accepted without commission by the post office and the largest banks, such as Sberbank and VTB.

But from January 1, the question of whether or not to take a commission for utility payments will be decided by banks or other companies themselves that accept housing and communal services payments. This commission will not be reflected on receipts.

It is quite possible that banks will set a fairly high commission when paying in branches or through ATMs and terminals. But when paying through online services and banking applications, no commission will be charged. Thus, credit institutions will encourage customers to switch to online payments.

PJSC Permenergosbyt expressed the hope that banks will not charge commissions from clients. But those citizens who have mastered online banking applications may not notice any changes or commissions. Energy workers noted that it will be possible to guarantee payment of electricity bills without commission from January 1, 2022 in two ways

.
The first is through your personal account or the “Pay for readings” tab on the company’s website permenergosbyt.ru
. The second is at in-person service points.

Source of information: Tchaikovsky.News

Comments (18)

Long queues at the RCC of enterprises, hours from 8 to 17, most often there is only one cash register, people stand for half a day and you can’t envy the workers, it’s hell! It is necessary to change the reception schedule, as well as open a second cash register. etc. to pay the second person, it’s better to let people stand there wasting half a day in one organization, cashiers hang themselves from overwork, go blind for a meager salary

.
serving 500 people per day
. Online is very convenient, but what should those people do who don’t use a phone, much less the Internet?

So they are already taxing everything. Previously, the ATM was guaranteed to have no commission, but now NOT! Pay interest and the higher the monthly payment, the more expensive the interest. It turns out that we pay on time, but with interest we pay some kind of fines or penalties, or whatever else they came up with to collect from us

.
Well, you have to have a conscience. We pay taxes from our salaries, which are higher than in some countries - this includes income taxes, free healthcare, and social payments to pay for sick leave. But we no longer go to the hospital, because we have to pay dearly for everything, we don’t spend on social taxes, because we don’t get sick, so we don’t get fired.
So now they also add something to utility bills . Well, as much as possible!!! Where is conscience? What to live on?

I’m sorry, but where is it legalized that “From January 1, utility bills will be subject to a bank commission”?

Add a commentAll comments

The results of the “Bright Easter” competition were summed up at Tchaikovsky

On April 19, 2022, at the Tchaikovsky Center for the Development of Culture, the opening of the competition - an exhibition of handicrafts "Bright Easter" - took place for the first time online.

Thu 23 April 2022, 16:03

The fire season has begun in the Perm region

On April 27, 2022, the fire season started in 14 forest districts, including Tchaikovsky, and on May 15, the season starts in all other territories.

Tue 28 Apr 2022, 13:56

How will we relax during the May holidays in 2022?

The May holidays in 2022 will be the longest of the year. How many days do we rest, how do we work and study, how are weekends postponed, and will the May holidays be canceled this year in Russia?

. RIA Novosti answered these questions.

Tue 21 Apr 2022, 15:39

NEWS FEED

How to pay utility bills through Sberbank online: step-by-step instructions

To pay for housing and communal services online through the Sberbank website, you need:

1. Go to the site and log in.
2. Go to “Payments and Transfers”.
3. Click “Housing and communal services and telephone”.
4. Select the required company from the list.

The supplier can also be found through the “Search” menu by name or TIN. The user has the opportunity to save the transaction template so that next time he does not enter the details and name, but only indicates the amount. If the information in the payment is correct, but the money has not been received by the recipient, you need to contact the bank employees.

To pay for water supply in Sberbank online, you need to go through the first stages of registration and:

1. Enter the office.
2. Click “Payments and transfers”, then “Housing and communal services”.
3. Select “Water supply”, “Electricity” or “Gas”.
4. Find a supplier in your area using the TIN in the receipt, name or in the list of suggested organizations.
5. Fill in the details.
6. Enter the counter values ​​in a special field.
7. Enter the amount and select a card for payment.
8. Check information and submit payment.

Since utility bills are paid monthly, you can set up an automatic payment using a template. For each service you need to generate a separate payment. The user is provided with a sample receipt to fill out.

Features of payment via mobile banking

How to pay housing and communal services through Sberbank online through a mobile application? A bank client has the opportunity to quickly complete a transaction using a smartphone:

1. Connect Mobile Banking via the terminal. This will allow you to track money transactions on your smartphone screen. Sberbank employees must help the client obtain his ID and password after SMS confirmation. You can register and print the data yourself through the terminal menu “Connect Sberbank online and Mobile Bank”.
2. Install special software on your phone. It can be downloaded from the bank's website.
3. Log in. Confirm login via SMS. Please note that access to the system will be blocked after three unsuccessful attempts to enter the password.
4. Log in to your account and select “Payments and transfers”, then “Payment for goods and services”.
5. Fill in the field with the name of the organization and current account, or click on “Housing and communal services and telephone”, selecting the desired organization from the drop-down list.
6. Verify the details and other data, confirm the payment.
7. Wait for the message “Done”, which will confirm the successful operation.

The user may not indicate the company data himself, but scan the QR code. This will allow you to pay for housing and communal services through Sberbank online in a few minutes. The menu for scanning is located in the tab with the details and name of the organization. You just need to touch your phone to the receipt and confirm the transaction.

Comments: 2

Your comment (question) If you have questions about this article, you can tell us. Our team consists of only experienced experts and specialists with specialized education. We will try to help you in this topic:

Author of the article Evgeny Nikitin

Consultant, author Popovich Anna

Financial author Olga Pikhotskaya

1. Oksana
   04/28/2021 at 23:18 How to pay for the maintenance of residential premises via the Internet
   Reply ↓ Anna Popovich
   04/29/2021 at 21:34

   Dear Oksana, go to your personal account and go to the “Transfers and Payments” tab, then select the desired service, enter the data required by the system and make the payment. If you have any difficulties, you can contact the support service using the short number 900.

   Reply ↓

Automatic payment

Automatic payment is a feature of online banking that eliminates the need for users to make a manual transaction every month. Payment of utilities through Sberbank is carried out according to a set amount or a new account for the user. The day before the transaction is completed, the bank client receives an SMS containing payment details and a transaction cancellation code. It is possible to specify the maximum write-off amount and select a date. The commission for autopayment is the same as for other online transfers. To apply for the service, you need to contact one of the bank branches or register yourself on the website.

If a client periodically pays rent in the same amount or wants to complete transactions even faster, he can automate the process. allows you to pay off debt to housing and communal services without logging into the Internet bank. To connect to the service, you need an active card connected to a Sberbank payment card.

How the service works:

Read also: Who worked at Rosreestr?

1. The owner connects “Autopayment” to the card, sets the parameters: amount, date, limits.
2. If the payment is not fixed, the system transmits information about the presence of debt for housing and communal services.
3. After analyzing the data, the cardholder receives a notification of how much funds will be written off, taking into account possible commissions, 1 day before the “Autopayment” date.
4. If the payer does not cancel the transaction, the funds are debited from the card.

Reference! You can pay using AutoPay only if technically possible. To do this, opposite the supplier in the “Payments and Transfers” menu there is a marker - “Autopayment available”.

There are no penalties for cancellation of services. To completely disable the service, SMS is not enough. Automatic payments management is available in both versions of Internet banking.

How else can you pay for housing and communal services through Sberbank?

There are other ways to transfer payments to utilities:

• terminal;
• bank teller.

The commission will be higher than for remote payment. The amount will also depend on payment by card or cash. The highest percentage is cash directly at the cash register. To carry out a transaction, you must have the recipient's details or a receipt. To avoid waiting in line at the cash register, you can ask a bank employee to make a payment through an application on your phone or terminal.

What to do if you have problems

A failure may occur in the Sberbank system that will interrupt the monetary transaction. In this case, you need to remember that the money technically cannot disappear. The funds were either sent to the recipient without notification (due to a system failure) or remained in the user's account. Before re-transacting, you need to check the list of completed transactions in the menu or contact specialists in the bank department.

How to pay housing and communal services through Sberbank online? There are two ways: set up the application on your phone or use the Sberbank website. Paying housing and communal services remotely will cost the client a commission of 1% of the total amount. For quick monthly payments, you can set up an automatic payment or save a transaction template. The online payment method is suitable for most household services. The list of utility organizations is located on the bank’s website or in the application when making a payment.