Find out about the readiness of documents at the MFC, check the status of the application

What documents can be checked?
Methods for checking readiness in MFC Online
By case number
Through Rosreestr
Call the hotline
In the department
Using a smartphone using a QR code
Use support chat

Status of the application at the MFC

The MFC service is designed for the convenience of citizens when preparing certificates and documents. The MFC is an intermediary between citizens and bodies providing municipal and government services.

This means that people who want to find out about the readiness of documents do not need to visit executive authorities and other authorities to check their applications.

You can check the readiness of documents in the MFC in several ways: by contacting “My Documents”, on the website of the local MFC or in the State Services. To check the readiness of the extract from the Unified State Register, the Rosreestr website is available. Every citizen can view data on their affairs without leaving home. It’s enough just to know all the ways to contact.

What documents can be checked for readiness?

It is not difficult to check the readiness of documents against a receipt. If documents and application number are available, the following information is requested:

readiness of the international passport;
Russian passport;
driver's license;
SNILS;
application for mat. capital;
state registration of rights to real estate;
availability of a criminal record certificate;
permission to carry weapons;
hunter's ticket;
extract from the house register, etc.

To receive services, a person should collect the necessary documents and contact the multifunctional center. But when applying in person, a ticket is taken, after which you wait your turn.

Methods for checking the readiness of documents in the MFC

You can find out if your documents are ready not only in one of the “My Documents” offices. Clients can check the case this way:

in the My Documents office. To do this, you will need to make an appointment;
online on the website;
by contacting the hotline;
in Rosreestr;
using your phone using a QR code;
in the support chat.

After submitting documents to receive certain services through the multifunctional center, employees issue a receipt containing a list of the documents provided. The same document contains a number that allows you to track the readiness of the documents. You should find this number and use the suggested methods to obtain information about the status of your documents.

If the contact details of the MFC are not indicated in the document acceptance receipt, they will be clarified during the submission of documents.

Find out the readiness of documents online

Each person has the right to find out the readiness of MFC documents online thanks to the available receipt number. The application status on the website of any MFC is available through the documentation readiness check service. A person on the official website receives information about the readiness of a Russian passport, SNILS, temporary registration, etc.

In addition to the receipt number, the system will ask you to enter personal data or the control code specified in the inventory. This is required for security reasons.

Check the readiness of documents by case number

First, you need to understand the difference between the application number and the receipt number. The first is the case number, a numeric value separated by a dash. Receipt number is a registration digital designation located at the top left of the inventory. You can find out the readiness of documents by registration number in this way:

Go to the official website “My Documents”. You can do this by selecting your region on the page. You can also use the site search.
Next, go to the page of the desired locality, on it in the table you will find the address of the official website of your region.
Go to the official portal address. Select a document readiness tracking service.
After clicking, a tab will open requiring you to enter the statement number; after filling out the fields, you need to click “Check readiness”.

It should be understood that not all MFCs can verify applications. If, instead of a window with a readiness check, a contact number is displayed, you need to contact it to obtain information from the operator.

The contact center employee is given the application number. Additionally, data from the inventory may be needed to identify the applicant.

Checking the readiness of documents through Rosreestr

Checking the readiness of documents submitted to the MFC can be carried out with the help of Rosreestr. But this opportunity concerns the state registration of rights to real estate. To carry out the check, you must go to the official website of Rosreestr www.rosreestr.ru.

To find out the status of the MFC application through Rosreestr, you should select the “Individuals” tab. Next, select “Check the execution of the request”, where the application number is written. Next, the service provides data regarding the stages of consideration of the application.

Rosreestr also offers a service for checking electronic documents for applicants. Thanks to the service, printed representations of statements received electronically are generated and the correctness of electronic digital signatures is verified. To receive a printed version of the statement, you can download it in xml file format. To do this, click the “Check” button and select the “Show file” function.

Call the hotline

Contact details, including the hotline number, are available at the information stand at the MFC and on the official website. The request is verified through the operator. During the conversation, you should clarify the request number and the date of submission of documents. The execution of the request is tracked in major cities using the following numbers:

Moscow;
Moscow region 8 800 550-50-30;
St. Petersburg +7 (812) 573-90-00.

If you go to the official website of the MFC, available in each city, you can get more contact information. As an example, the Moscow website md.mos.ru.

Come to the branch in person

The receipt indicates the approximate waiting period for completed documentation, so it is recommended to visit the Multifunctional Center branch on time. You can check your application after the electronic queue “For receiving documents” arrives, and for this you take a coupon. Usually the procedure does not take more than half an hour.

Using a smartphone using a QR code

The QR code is also on the receipt, as is the case number and date. To find out information on your document, you will need the application and Internet access. Instructions:

A program that recognizes the code is downloaded: you can select the appropriate one in the official mobile application store.
The application opens and the smartphone camera is pointed at the code, then the code is expected to be recognized.
You click on the link and receive data regarding the status of the application via your smartphone.

It should be noted that receipts in different regions have different formats and the presence of a QR code is not always provided.

Use support chat

The status of the request can be tracked on the official website of the regional MFC using the internal chat. The essence of the issue with data from the inventory is written into the chat. The application will be transferred to the operator. But there are shortcomings in this method of obtaining information: the level of efficiency is low, the message does not always reach the operators, and not every site has a similar service.

You can go to the “Questions and Answers” section by opening the electronic form. To receive a response, you must provide your email.

Caution: Rosreestr!

Introductory: DKP of a non-residential detached building (our building is already 2.5 years old, built in 195..., not the Central Administrative District, went through privatization, the lease of land under the building was formalized). An agreement between legal entities, the buyer pays part of the transaction with a loan. We agreed on the notarial form, the application for the transfer of ownership is submitted by a notary. Along with the application to Rosreestr, the notary sent: - The agreement itself in notarial form - The act of acceptance of the transfer - in simple written form - The loan agreement - in simple written form - state duty According to the law, for registration - 3 working days. On the 2nd day we receive a notice of suspension: (1.) According to the information available in the Office, a real estate property located on a land plot with cadastral number 77:__:0005010:Z.U. has signs of unauthorized construction. According to Art. 222 of the Civil Code of the Russian Federation (hereinafter referred to as the Civil Code of the Russian Federation), an unauthorized construction is a building, structure or other structure erected, created on a land plot that is not provided in the prescribed manner, or on a land plot, the permitted use of which does not allow the construction of this object on it, or erected or created without obtaining the necessary permits or in violation of town planning and building codes and regulations. In accordance with paragraph 2 of Art. 222 of the Civil Code of the Russian Federation, unauthorized construction is subject to demolition. A person who has carried out an unauthorized construction does not acquire ownership rights to it. It does not have the right to dispose of the construction - sell, donate, lease, or make other transactions. In order to obtain additional information and make a decision on the case, the Department sent a corresponding request to the State Inspectorate for Control over the Use of Real Estate Objects of the City of Moscow. (2.) In accordance with Part 9 of Art. 21 of the Law on Real Estate Registration, documents necessary for the implementation of state cadastral registration and (or) state registration of rights and submitted in the form of electronic images of documents must be signed with an enhanced qualified electronic signature of the persons who signed such documents on paper, or persons who, in accordance with with the regulatory legal acts of the Russian Federation are authorized to certify copies of such documents in the form of paper documents. Meanwhile, documents are submitted for state registration that are not signed properly, namely, there is no digital signature of the persons who signed such documents on paper. (3.) According to the Agreement submitted to the Department, the subject of sale is the above building with cadastral number 77:__:0005010:ZD, located on a land plot cadastral number 77:__:0005010:Z.U. in respect of which the seller entered into a lease agreement with the DGI of the city. Moscow. By virtue of Art. 1 of the Land Code of the Russian Federation (hereinafter referred to as the Land Code of the Russian Federation) established the unity of fate of land plots and objects firmly associated with them, according to which all objects firmly associated with land plots follow the fate of land plots, with the exception of cases established by federal laws. Clause 1 of Art. 35 of the Land Code of the Russian Federation provides that when the ownership of a building or structure located on someone else’s land is transferred to another person, he acquires the right to use the corresponding part of the land plot occupied by the building or structure necessary for use, on the same conditions and to the same extent , as their previous owner. The owner of a building or structure located on someone else's land plot has a pre-emptive right to purchase or lease a land plot, which is exercised in the manner established by civil law for cases of sale of a share in the right of common ownership to an outsider (clause 3 of Article 35 of the Land Code of the Russian Federation). However, the notice from the Moscow DGI was not submitted to the Department. The implementation of actions for state registration of rights is suspended until ___ December 2021.

Draft response: I believe that the conclusions of the Real Estate Registration Department for the Central Administrative District of Moscow, set out in the NOTICE, are illegal, affect the legal rights and interests of the parties to the transaction, and the suspension of state registration of rights itself is subject to cancellation on the following grounds. 1. The said NOTICE states that, according to the information available to the Department, the real estate property located on a land plot with cadastral number 77:__:0005010:Z.U. has signs of unauthorized construction, however, no signs are indicated in the notification, and the competent authority, including the State Inspectorate for Control over the Use of Real Estate Objects of the City of Moscow, did not indicate signs of unauthorized construction in the manner prescribed by law at the time of concluding the contract and applying to Rosreestr identified, no instructions for elimination were sent to interested parties, the Real Estate Registration Department for the Central Administrative District of Moscow itself does not have the function of identifying/establishing signs of unauthorized construction. The assumption of the Real Estate Registration Department for the Central Administrative District of Moscow about the presence of signs of unauthorized construction is not a legal basis for suspension/refusal of registration actions 2. The said NOTICE states that in accordance with Part 9 of Art. 21 of the Law on Real Estate Registration, documents necessary for the implementation of state cadastral registration and (or) state registration of rights and submitted in the form of electronic images of documents must be signed with an enhanced qualified electronic signature of the persons who signed such documents on paper, or persons who, in accordance with with the regulatory legal acts of the Russian Federation are authorized to certify copies of such documents in the form of paper documents. Indeed, as part of the notarization of a transaction, the notary presents for state registration documents that are signed by the authorized parties within the notarial form of the agreement, the legal capacity of the persons who signed the agreement is verified by the notary, and, accordingly, the presence of the digital signature of the persons who signed such documents on paper within the notarial form of the agreement is not required; the established procedure for submitting documents does not require the presence of an electronic signature of the persons signing such documents in the notarial form of the agreement. The absence of digital signatures of persons who signed such documents on paper is not a legal basis for suspension/refusal of registration actions. 3. The said NOTICE states that, by virtue of Art. 1 of the Land Code of the Russian Federation (hereinafter referred to as the Land Code of the Russian Federation) established the unity of fate of land plots and objects firmly associated with them, according to which all objects firmly associated with land plots follow the fate of land plots, with the exception of cases established by federal laws. Clause 1 of Art. 35 of the Land Code of the Russian Federation provides that when the ownership of a building or structure located on someone else’s land is transferred to another person, he acquires the right to use the corresponding part of the land plot occupied by the building or structure necessary for use, on the same conditions and to the same extent , as their previous owner. The seller, having become the owner of the said building in 2018, exercised his pre-emptive right and, having appropriately notified the Moscow City Department of State Property, formalized the lease relationship in the manner prescribed by law, acquiring the right to use a land plot with cadastral number 77:__:0005010:Z.U. on the same conditions as the previous owner in accordance with Article 552 of the Civil Code of the Russian Federation. Under the said agreement, the buyer, in accordance with Article 552 of the Civil Code of the Russian Federation, will become the user of the specified plot after the transfer of ownership has been formalized, and only after that will have the opportunity, at his own discretion, to notify the owner of the land plot about his rights. In connection with the upcoming change of owner of the building, a notification about the change of owner of the building has been sent to the DGI of Moscow on behalf of OOO LLC (ref. No. __/___ dated ___2020), a copy is attached.

In connection with the elimination of the identified violations of the current legislation, I ask you to complete the registration of the transfer of ownership in relation to the specified object. Please send your answer by email.

Comment: According to the notary, we are not the only ones who have recently fallen under such distribution/chaos of the Moscow Rosreestr, i.e. this has never happened and now... According to a number of experts “around and around”, everything that was received from Rosreestre as grounds for suspension is nonsense... But this nonsense costs time/money... Treatment looks like: - complaint to TU (answer from 2 -x up to 4 weeks) - going to court (decision no earlier than 3 months) - searching for ways/outputs