✅ Payment for housing and communal services through State Services - step-by-step instructions
In order to pay a receipt for housing and communal services through State Services, you must follow the following steps sequentially:
- First you need to go to the portal (gosuslugi.ru) and authorize your account. To do this, go to the “Personal Account” tab, then enter your username and password in the empty fields.
- On the main page in the top menu you need to select the “Service Catalog” section and go to it.
- Among the proposed options, select the link called “Apartment, construction and land.”
- A list of the most popular services will appear on the screen. Among them, you should select the “Payment for housing and communal services” tab.
- The page that opens will reflect the conditions for receiving the service (terms, cost, procedure). You need to familiarize yourself with them, and then click on the “Get service” button (located at the bottom).
- The next step is to select a utility provider for a specific region. In the presented list of organizations, you must select the appropriate option and click on it.
- After selecting a service provider, you need to fill in the following fields: type of paid service, code or personal account number (it can be found on the receipt). After completing these steps, click on the “Next” button.
- The new page will display the exact amount of debt for the specific type of service requested. You should familiarize yourself with it (or specify your own) and click on the “Next” button.
- The system will automatically download payment data: payment name and amount. You also need to choose a method to pay off your housing and communal services debt. At State Services this can be done using a MIR, VISA or MasterCard bank card.
- Select the appropriate option for transferring money, then enter the card details (number, expiration date, CVC) and click on the “Continue” button.
- The final action will be to confirm the payment transaction by clicking on the “Pay” button.
Mikhail Suvorov
Leading lawyer of the Legal.Center portal. Experience – 26 years
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Sometimes there are cases when the required housing and communal services supplier is not on the list reflected by the system. There may be two reasons:
- absence of the requested organization in a specific region;
- payments to her are not accepted through the portal.
In this case, it will not be possible to pay for housing and communal services through State Services.
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Benefits for Muscovites and benefit recipients
If a citizen has benefits for paying for housing and communal services, when making a payment through State Services, there is no need to enter information about this anywhere, since all preferences have already been calculated and included in the receipt. Therefore, the portal does not contain a column that must be filled out if there are benefits.
There are no subsidies for housing and communal services through State Services. We are talking only about a subsidy assigned in a general manner, the calculation of which is made during the generation of a payment receipt.
As for residents of the city of Moscow, if they are connected to a unified payment system, they can pay their utility bills in one click. To do this, you must enter the payer code, and the citizen will receive all the information about existing debts.
If there is a benefit for housing and communal services, it will also be automatically calculated and the final amount for payment will be based on the availability of the benefit.
Quite often, large amounts in receipts for utility bills are due to the fact that citizens submit incorrect meter readings. How to avoid making mistakes?
Residents of the city of Moscow and the Moscow region have the opportunity to submit water meter readings:
- at pgu.mos.ru;
- through the Moscow Housing and Communal Services application;
- State Services portal;
- in the center of State Services, as well as in the engineering service in the area of residence.
Electricity readings can be submitted to Mosenergosbyt in person, through the official website, or use the Moscow State Services portal. If the house has a gas supply, then you need to contact the supplier for meter readings.
