Housing and communal services receipt for personal account: how to print, receive and pay for the form, and where is the document number? OWN

In accordance with current tax legislation, Russians who are individuals are required to pay certain taxes. Some of them, in particular, transport and land taxes, as well as on income and real estate (apartment and other property), are calculated by the tax office. In order for the counterparty to be able to pay them on time, every year he receives a corresponding notification by mail, from which he learns the debt that has formed at the moment and the timing of its payment.

It should be taken into account that this notification must arrive at least 30 days before the deadline for paying each of the taxes listed above. The main document that the counterparty receives by mail is a receipt, which is printed separately for each payment. It is necessary to obtain the details for payment. In addition, the data from the receipt also makes it possible to find out, using online services on specialized websites, an individual’s debts for various taxes, in particular, the already mentioned ones, land, transport and others.

Almost always, a receipt is required when filling out the relevant documents to pay taxes at Sberbank or other financial institutions.

Purpose and where the number is located on the form

A personal account is an array of data belonging to one specific property (apartment, dorm room, etc.). This data array includes such components as:

Information on registered and living citizens.
Share size per owner.
Data on residential premises (number of rooms, area, etc.).
The volume and size of utilities (including the types of services consumed by the resident).
Information on debt and received payments (calculation data and received payment are verified).

In order to somehow identify such personal accounts, each management company assigns them unique numbers. It is worth noting that the personal account number will be the same for everyone who has a share in the same property.

Reference! A personal account is usually abbreviated as LS. Its number consists of numbers, the set of which is determined by the management company.

On the receipt, the personal account number is written in a visible place, mainly at the top, where the period for which the receipt is issued is indicated. It may be duplicated on the right or left in a smaller font. It looks like this: LS ХХХХХХХХХХ, where ХХХХХХХХХХ is a set of numbers.

Who can use the new option?

As of November 17, 2021, only residents of the Chelyabinsk and Udmurt regions can take advantage of the opportunity to receive receipts for utility services. Over time, the list of supported regions will expand.

Sberbank wants to make paper receipts a thing of the past

Availability of the service also directly depends on the utility provider. He needs to connect the appropriate service in Sberbank so that this option becomes available to residents of the houses he serves.

If all the conditions are met, then the user only has to select the “Receive housing and communal services receipt by e-mail” option in Sberbank Online and indicate his email address in the appropriate field.

It is currently unknown whether consumers who have enabled receipts via email will be able to revert to paper receipts. Sberbank representatives were unable to answer CNews’ question about the possibility of receiving both types of receipts at the same time at the time of publication of the material.

Is it possible to receive a document for payment?

Yes, you can, and in this chapter we’ll look at how to do this in detail. Let's start with simpler methods.

By phone.
You can always call the management company (MC) and get the necessary information. The CC number can be viewed at:
1. Housing and communal services receipts for the previous month.
Ask your neighbors.

Also, if you know which company deals with calculations and charges for housing and communal services in your home, then call them directly. Phone numbers for inquiries are indicated on the payment invoice. If you don’t keep payment slips, then look at your neighbor’s pay slip.

In this method, you will be informed of the debt orally. If necessary, upon your request, the receipt itself will be sent to you by email.

Through a clearinghouse.
The management company is responsible for keeping the apartment building “clean and in good working order.” By the last phrase we mean that work from cleaning staircases to roof repairs is controlled by its contracting organizations.
In this case, the costs of utility services are calculated and charged by the so-called Unified Settlement Centers (you can find out the settlement organization in your management company). For example, in the Sverdlovsk region such a center bears the same name - ERC.
To receive a receipt you must:
1. Log in to the website of your billing center (sometimes called billing operators).
Log in to your personal account.
On the “Receipts” tab, select the period for which you want to view the receipt.
After this, if necessary, download the receipt to your computer.

Reference! The name of the tab where the receipt is located may differ in each payment organization. You can always get help by phone by contacting your center.

On the Official website of the Moscow Mayor.
For Moscow residents whose houses are being paid off, another option is to receive a receipt (a single payment document). You need to do the following:
1. Go to the official website – https://www.mos.ru/.
Next, in the pop-up menu “Housing and Utilities”.
Click on “Receive and pay a single payment document (UPD)”. On the right there will be a red button - Receive a service.
Register (if you are registered on the State Services portal, you can log in using it).
In your personal account you can view, pay and print a payment slip if necessary.
Energosbyt.
At the regional branch of Energosbyt you can obtain a payment slip for electricity consumption. For this:
1. Go to the website of the Energosbyt branch.
Next, select in the menu the section related to receipts and their receipt.
On the website "Kvarplata 24".
You can also view the payment invoice on the Kvarplata 24 portal. For this:
1. Go to the website https://kvp24.ru/.
Next, select the appropriate tab.

Attention! You will be able to see the receipt in your personal account after the accounting department of the settlement center (for example, the Unified Center) checks and carries out the corresponding calculations for a given period.

Digitalization of payments

Sberbank has launched a new service to replace classic paper receipts for payment of housing and communal services with virtual analogues. As representatives of the bank told CNews, now its clients can start receiving them by email.

The option appeared in the “Electronic Account” service in “Sberbank Online” - it is available in its web version through the browser of a computer, laptop or mobile device. The bank also assured that it can also be found as part of the Sberbank Online mobile application for Google Android and Apple iOS.

How to pay?

Now that we know how to get a receipt, let's look at how you can pay for it.

Settlement center.
To make a payment you need:
1. On the settlement website. Press it.
And click the “Pay” button.

Find out if there is a commission for this operation.

On the Official website of the Moscow Mayor.
The procedure for receiving a receipt in your personal account on the official website has already been described above.
While in LC, you can immediately pay a receipt, which is called a single payment document (UPD). The menu is intuitive and accessible.
Energosbyt.
To pay for energy consumption:
1. On the website of the Energosbyt branch of your region, go to the Personal Account (the steps are the same as if you wanted to view the payment slip - described above).
In LC everything is usually filled in automatically.

Also, if you know the amount of debt, you can pay without logging into your personal account. You will need your personal account number and the amount of debt.

On the website "Kvarplata 24".
There are many payment methods available on this portal. You can read more details yourself and choose the most acceptable one.
Payment information:
1. Go to the website https://kvp24.ru/.
Next, the tab – “Methods of payment for housing and communal services”.
Using the State Services portal.
On the state portal “State Services” you can view the charges in the housing and communal services sector and pay them immediately. You need:
1. Go through the registration process on this portal.
After that, in the “My Accounts” tab, find the required invoice and pay it.
Using Internet banking.
At the moment, any bank that has an Internet version offers the opportunity to pay for services in various areas. The interface of such banks is very clear and convenient. Therefore, it will not be difficult:
Read also: How to open a personal account to pay for utilities: algorithm and documents
1. On the main page of any bank, find the section “Payment and transfers” or “Rent” (depending on your bank, this section may have a different name).
Enter your personal account number and pay.

All this can be done by logging into your personal account. There you can create a template for such payments.

Electronic payment systems.
If you have a wallet in payment systems such as Yandex.Money or WebMoney, then by logging into your personal account you can easily find a tab for paying for housing and communal services.
The menu is quite accessible and understandable.

Where can I get a check if the payment was made through the bank’s online service?

The most popular way to pay via the Internet is to use online banking services, such as Sberbank.Online.
Through such services you can pay for all kinds of services: utilities, state taxes, kindergarten, etc. If the payment was made through the bank’s online service, it is easy to receive a check. To do this you need:

log in to the application and log in;
go to transaction history;
select the payment for which you want to receive a check;
select “Print receipt”.

The generated electronic check can be:

save to mobile phone gallery;
save on your computer in PDF format;
print on a printer.

You can print a receipt from an ATM in the same way. So, in an ATM of the Sberbank network, for this you need:

insert the card into the terminal and enter the PIN code;
select “Payments and transfers”, subsection “Payments, templates and automatic payments”, “Transaction history”;
select the desired operation.

The ATM will then print a receipt.

Another option is to contact a bank employee. To do this, you must present your passport.

How to print paper?

Above we looked at ways to log into your personal account and view or pay a receipt. To print it, you need to find the “Print receipt” or “Download receipt” tab in your personal account (the name of the tab may vary).

Your actions:

Log in to your personal account.
Print your receipt.
If you can’t print it, then first download it to your PC and then print it out.

You can print it from the following resources:

On the website of your management company.
On the website of the settlement center (for example, ERC).
For Muscovites, this is the “Official Website of the Mayor of Moscow” portal.
On the portal "Kvarplata 24".

With the development of Internet technologies, it becomes accessible and convenient not only to search for the necessary information, but also to download it. This applies to both the entertainment industry and more everyday things. Now you don’t need to stand in queues at the housing and communal services office or bank; you just need to go online and pay for the necessary services using your personal account number.

What to do with papers

There is no need to provide receipts for utility bills to regional authorities and other authorities; employees of the service organization can see whether the payment was made or not using the payer code. But these checks must be kept, it is advisable to leave them for a period of at least 3 years. If housing disputes arise, receipts can be used as evidence. And an electronic document can be destroyed if there is any failure in the device or system.

Previously, in order to pay for housing and communal services, people had to visit organizations that made payments and wait their turn. Now you can make a calculation in a few clicks, but a commission is charged for this. The need to have a paper document still remains, since some systems are not reliable enough. Therefore, all payments should be transferred to paper and stored for a certain period of time.

What should I do if I haven’t received the information?

It often happens that the receipt does not end up in the mailbox. What to do if she doesn't come :

Call the management company.
If you know which organization supplies you with housing and communal services receipts, then call them immediately. This company is listed on the website of your management company.

To resolve your issue, one call will be enough for you to receive a housing and communal services receipt next month.

You can look at the telephone numbers of the management company and the settlement center that issues you receipts on receipts for the previous month or ask your neighbors.