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Typically, the cost of using a collective antenna is included in the general rent bill, where this service forms a tariff along with cleaning of staircases, maintenance of intra-house networks, etc. If the organization servicing the television antenna provides this service directly to residents, bypassing the manager for the antenna comes a separate receipt.

How to find out who is servicing the antenna in a house at the address

The connection diagram for such a collective antenna is not complicated and differs only in the number of subscribers. In this case, appropriate splitters are used, which allows not only to provide each consumer with a high-quality signal, but also prevents signal attenuation. If there are a large number of connections in such a network, splitters and taps can be used in a collective system. If the antenna, for a number of reasons, receives a weak signal, then it is necessary to additionally install an amplifier, which in turn will improve the image quality and help get rid of noise.

What is a collective television antenna?

Before you find out who is responsible for maintaining a collective antenna, how to connect and disconnect, you need to understand what this antenna actually is.

A collective television antenna is a set of devices through which over-the-air television programs are received and then transmitted to the residents of the apartment building with which the contract has been concluded.

The collective television antenna includes the following devices:

complex-directional installation, which is located on the roof of the house;
broadband amplifiers designed to provide good signal quality to subscribers who use digital television services;
a system of cables and distribution elements is necessary to transmit the signal from the roof of the house to the apartments that are connected to the service.

The collective antenna is connected to the electrical system of the house, so when installing it, all factors must be taken into account so that the quality and speed of the signal are at a normal level.

How to find out who is servicing a house at an address

In the matter of maintenance of the antenna and locking device, it is necessary to find out from what sources the work on installing the collective antenna and lock was financed, when and by what organization they were carried out and on what basis. Initiate a general meeting of owners, make a decision to approve the list of common property and include in its composition the equipment of a collective antenna network and a locking device. Based on this decision, include a list of the composition of common property in the technical passport of the house and register it in the Unified State Register of Property Rights of Real Estate. This will create a legal basis for excluding the payment requirements for “antenna” and “locking device” from payment bills, since maintenance and repairs of common property are paid for under the “maintenance and repairs” line. Moreover, registration of the list of common property in the Unified State Register will make it possible to insure it under the city preferential insurance program.

Also read: Is it Possible to Barely Return to an Area with a Preferential Socio-Economic Status?

Who is responsible for the collective antenna?

The collective television antenna is community property, so it will be serviced by the house management company, the HOA, and responsible persons elected by the house council.

If there are any problems with the general house antenna and you do not know which company is responsible for providing quality television, you need to contact the organization at your residence address that is responsible for the house as a whole.

They should either help resolve the issue or provide you with contact information to contact the TV company . The appeal can be made both in writing and orally.

Antenna maintenance

Part 4 of Article 6 of the Federal Law of December 30, 2009 No. 384-FZ “Technical Regulations on the Safety of Buildings and Structures” stipulates that national standards and codes of practice (parts of such standards and codes of practice) are mandatory for application if they included in the list of national standards and sets of rules approved by the Government of the Russian Federation dated June 21, 2010 No. 1047-r, the application of which ensures compliance with the requirements of this federal law on a mandatory basis (hereinafter referred to as the list).

Service company

If we talk about the advantages of receiving television via a collective antenna, we can note the affordable cost of such broadcast packages of TV channels, the availability of this technology, as well as the absence of the need to purchase any decoders and other equipment to watch TV channels on the TV screen.

What is a collective antenna

There can be many reasons why a collective antenna does not work. These include a loose cable, mechanical failure of the antenna, or problems with your TV. If problems are noted in the homeowner's receiver, it will be necessary to carry out appropriate repairs or change the TV itself.

Residents of our region contact us by phone and e-mail with a variety of questions on the subject of television and radio broadcasting, and not just broadcasting. Of course, we try, to the best of our ability and capabilities, to answer all, and sometimes quite difficult, questions from our television viewers and radio listeners.

How to find out who is servicing the antenna in a house at the address

Answer:

Applications for repair of a collective antenna are accepted at the dispatch services of housing organizations and service organizations (carrying out maintenance of the GSKT), the telephone number of the latter can be found directly in the housing organization. The service organization ensures daily reception of applications from 8 a.m. to 8 p.m. (including weekends) with mandatory registration of these applications, assignment of a number and recording of the time of receipt. Applications are accepted both collective and individual.

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How to refuse the service?

You can refuse the service of using a shared television antenna. Of course, this is advisable in the case where payment is required.

How to do it:

Contact the building management company, find out who provides the use of the collective television antenna (you can also find out this information at the Unified Information and Settlement Center (IRC)).
Contact your TV antenna service provider.
Pay off the debt (if any) on the receipt with the provision of television antenna services.
Come to the management company and write a refusal to provide services.
Get a certificate of no debt from the EIRC.
With all the documents, go to the company providing television services and write a refusal.

After this, no further fees will be charged.

Common antenna in the house who serves in St. Petersburg

Who provides the service of using a collective antenna?

The use of a shared television antenna is not a free service . It should be included in the receipt for payment of the apartment. Providing a collective television antenna is the same as cleaning a house, servicing an elevator, paying for major repairs, etc.

However, there are companies that bypass the management company and independently send out payments for servicing the television antenna. Therefore, with this form, the receipt for payment for this service comes separately from utility bills.

It is worth noting that payment in each region will be different . There are some reasons for this.

Firstly, it all depends on the company itself that provides shared television antenna services. Secondly, it depends on the number of basic channels for the region (for example, in Moscow and St. Petersburg there are dozens of basic channels, and in Siberia and the Far East there are less than 10 channels, respectively, the price is higher where there are more channels).

Possibility of receiving a TV signal

After installing the collective antenna, everyone can connect. To do this, cabling is brought to the apartments. Residents should take care of communications in the apartment in advance.

The circuit includes signal dividers. This helps ensure a good signal at distant connected points.

Apartment wiring operates according to the following principle:

a cable is connected to the input connection of a simple splitter system;
TVs located in different rooms receive the signal through the divider taps;
a separate wire with an input is connected to each TV signal receiver.

There may be more than one divider in a circuit. This will be an important point if you want to distribute the signal to different rooms. Such a network device must be planned in advance. This will allow adjusters to make adjustments faster.

Some subscribers want to watch federal and local channels. In order to make digital and analogue television together, you need to connect both types of broadcasting on your TV. Fundamentally, the connection diagrams differ little. The whole difference is in the signal.

Currently, many digital operators offer in their packages not only pay channels, but also analogue television. This allows residents of an apartment building not to worry about turning off their usual programs, and not to think about how to catch analogue broadcasting on their own.

All methods for disabling a communal antenna in an apartment in Moscow

The procedures for disconnecting from a public antenna under consideration apply only to the city of Moscow. For St. Petersburg and other regions, the scheme is no different.

You don’t have to look for how to refuse an antenna in an apartment through State Services or MFC online , because they do not provide such a service.

The methods for disconnecting from the collective antenna for Akado and Rostelecom users are as follows:

Akado

There are two options for Akado subscribers:

Remotely via email.

download the disconnection application form below;
The application is filled out on behalf of the service user with whom the contract has been concluded. It is necessary to indicate his full name, apartment address, contact details, information about the contract (number and date), reason for refusal;
the signed and scanned document is sent to the operator’s email address;
You should receive a response by email or an operator will contact you;
the shutdown is carried out without your participation, but for clarification it is better to call the single Akado number.

Personal visit to the company office.

the operator has 2 offices in the capital: st. Warsaw highway, 133 and st. Dubrovskaya 1-ya, 1a;
take your passport with you;
service agreement, if any;
power of attorney, if it is not the owner who is applying;
before visiting, pay off all debt or pay on the spot;
fill out the application at the company office or at home - after downloading it;
Be sure to keep the deactivation certificate.

Sample of filling out an application from Akado:

Rostelecom

Rostelecom subscribers also have two ways to disable the TV antenna:

Fill out an application at the service operator's office.

go to the nearest office with your passport;
fill out an application indicating your data, address and reason for refusing the service;
pay off the debt, if any;
the shutdown will happen soon.

Disable the antenna via the Internet on the official Rostelecom website.

log into your personal account on the operator’s website with your username and password;
on the service page, find the item to deactivate it;
fill out the application, attach scanned copies of your passport and debt payment receipt;
submit your application.

After processing the documents, a response letter will appear in your personal account with the result of the review and the appointed time for the arrival of a specialist who will disconnect you from the common antenna.

Sample application form from Rostelecom:

The contract for the provision of services will be terminated and receipts for payment will no longer be received.

Please note that if you submit an application before the 20th day, accrual will stop starting from the next month. If submitted later, payment receipts will stop arriving only after a month.

If the antenna does not work where to call

To ensure comfortable viewing of TV channels, the device must be correctly assembled and installed, as well as focus the direction and make the correct connection. To eliminate technical errors, it is better to use new plugs and a solid cable.

How to refuse an antenna

I found several articles on the Internet for the query “How to disable the antenna.” There were tips to get a certificate from the MFC about the absence of arrears in paying for utility services, scan it and a handwritten statement in any form and send it to the specified email.

01 Mar 2021 marketur 569

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Disabling the antenna via the My Documents website

For Moscow, the option of submitting documents through the My Documents website is also available. To do this, the procedure will consist of the following steps:

In the “Electronic Reception” menu, you need to familiarize yourself with the rules for submitting an application and only then proceed directly to filling it out.
In the form that opens, you will need to fill in all fields.
Attach scanned documents:

a free-form application for refusal of public television broadcasting services;
passport;
payment document confirming debt repayment (if available).

All that remains is to send the document and wait for a response to the e-mail specified in the form.

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Types of collective antenna malfunctions and methods for eliminating them

If the signal does not pass through when connecting, the image disappears, there is no sound or there are ripples, the cause may be:

Incorrect connection of the cable system to the branch from the main channel. The problem will arise immediately upon connection. In this situation, it is necessary to check the quality of installation. This is a question for the organization carrying out the installation.
Incorrect connection to the receiving device. In this case, you need to check the cable from the panel to the TV, the serviceability of the plug and connector.
Damage to the internal cable. If you don’t have a multimeter available that allows you to check the cable for serviceability, then you need to contact a specialist. Mechanical failure can be determined visually.
The amplifier unit is faulty or the external cable is damaged. In this case, if you have no experience working with antenna equipment, you will not be able to identify the cause yourself, much less correct it.

If the seriousness of the problem is evident, it is worth filing a request with the service company.

Reasons for disconnecting the antenna

The gradual abandonment of collective antennas is universally associated with the development of better products. As a result, analogue cable television is becoming obsolete. In large cities it is being replaced by digital IPTV, and in small areas - by satellite television.

The main reasons for disconnection from public antennas are:

Quite a high cost of the service - from 200 rubles;
a subscription fee is required to be paid monthly, regardless of whether you used the service or not;
limited set of TV channels - no more than 50;
quality that does not meet modern needs (mainly analogue broadcasting is provided).